I really appreciated the care my grandmother received from VITAS. At the beginning, Heinz Remo came…read morein and explained everything that we could receive through hospice during the intake process. We'd been putting this off, but my grandma just wasn't doing well and we realized we needed more help. Everything was provided and all the car she received was absolutely amazing and made her end of life much more comfortable. Thank you!

My mom was on vitas hospice 8 years ago. The day that she died she was in alot of pain. My sister…read morecalled vitas several times to send someone to see my mom. They only said there is no one to send. My sister finally told them she needs help and she will call 911. They told her she is not to do that. My sister didn't have a choice and called 911. My mother was on the commode at the time when they arrived. They hooked her up to a heart monitor. She evidently passed on the commode. My sister called vitas back and said she passed. They told her they will send a social worker. My sister said no not to do it. After afew hours vitas called wanting to pick up their bed. We said my mom was still.in the bed. We were waiting for the mortuary to pick her up. Afew days later vitas sent the nurse and aide to our house to take care of my mom. Apparently they were not told about her passing.

Awful experience, had a nurse come to my father's home. After the consultation she called the…read more"doctor". She was the most unprofessional, unpleasant person. You would think considering all circumstances she would have been nice and able to explain steps / requirements. She instead insulted my care, argued and then decided to deny care. Awful company, disgusting doctors. Look elsewhere

In-home care for my mom, who died within days of entering hospice (which I learned is a status, not…read morea place). East Bay Hospice was excellent in every way, through every phase and interaction. Prompt, considerate, thorough. Candid. Staff who arrived were there to actually help. After death, they did all the right things without complications or delays. Deeply grateful to the individuals and the organization. Recommend.

Continuum was a godsend for my family. Where Kaiser failed to listen to me and to help me and was…read morerude, Continuum stepped up and gave me peace of mind and peace for my husband. They spoke to me with compassion and helped me navigate me through one of the toughest months of my life. They looked over his Rx and took over and ordered medications that would help his pain management. Continuum spoke to me open and honestly and would come and check on me and my husband. I have recommended Continuum to many people. When I decided to have the minister come in, he was there within an hour. Can't say enough about this Hospice service. Thank you all for making my last moments with my husband pain free for him and myself. xoxoxo

I had considered leaving this hospice due to last minute bath cancellations and when this women…read morecalled to check in with us I could hear a lot of yelling almost like she had a daycare going on BUT then I got nurse Karen! I didn't leave this hospice for the mere fact that Karen was so good, kind and not only made sure my mom was comfortable as well as that we were doing ok. The bath people were iffy about showing up until we got Josie! Josie was wonderful!!!! Karen and Josie made this whole experience bearable!! My sincere thanks to these two women who really cared and like their job!!!! I'm giving the 5 stars for Karen and Josie!!!!

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

My caregiver Carolina Figueroa is the best of all caregivers she brightens my morning every day and…read moreno task is too small or too big for her! Definitely a keeper!!!

Grace and Glory could not have failed in any larger ways then they did. They did not respond to…read morecalls in a prompt manner and when pointed out, became unprofessional. . . seriously. . . . c'mon, the final failure was they forgot to perform a visit - and actually admitted to forgetting on the phone. "It slipped my mind," this is unacceptable. After my loved one passed, not even a phone call, text, email. Sad. They do a great pre-sales presentation, actually to the point of being over the top sweet, but where the rubber hits the road . . .failure. I would not let these "people" hospice my dog much less a two-legged loved one. I would say stay clear, better options are out there. I also did not care for the wink-wink-nod-nod to purchasing supplies that were not really needed . . . fraud anyone? The honesty of this group is very much questionable.

Phenomenal care, expertise, and compassion. They listened to what we needed, and why we needed it…read more They respected us and my monther at end of life. My mom was in great discomfort towards the end, but they were able to allow her to pass on peacefully - unlike the hospital. I can't recommend them more.

This place is the devil's den, very rude DON.. she doesn't return calls.. everyone acts as if they…read moredon't know nothing. Worked one day, was taken off the schedule for a mix up of work shift. Never received a call back from messages I left.. No people of color as Nurses.. only in the kitchen and housekeeping. They know how to cover their asses from the State.. Om surprise they are still in business. And why is the door always locked?! I'm ant that a fire hazard????

I do recommend Pittsburg Skilled Nursing Center. Thanks to the care they gave my mother, she was…read moreable to recover and start walking soon. They are very human and professional at the same time.

DO NOT USE THIS AGENCY Medical and Physical Support…read morePain & Symptom Management (Grade C): Failed to warn about high sensitivity to Morphine/Ativan in a nearly 100-year-old patient; resulted in two days of over-sedation. Medical Equipment (Grade D): Unnecessary "bundled" equipment arrived without transparency. Crucially, delivered an unsafe, bed with 40-year-old design bed with malfunctioning manual rails, leading to a patient fall and injury. Medications (Grade C): Late-night deliveries (after 8 PM) and inadequate supply for basic needs like constipation. Personal Care (Grade C): Aide was inflexible regarding scope of care, refusing basic help with a meal despite the patient's physical weakness. Emotional and Spiritual Support Counseling (Grade F): Minimal contact and zero emotional support. The social worker was dismissive, suggested the patient use briefs instead of the bathroom for caregiver convenience, and eventually stopped visits entirely, citing the VA as a reason to disengage. Caregiver and Family Assistance Emergency Response (Grade F): A two-hour nurse response time following a stroke. The responding nurse was unable to answer questions, used a CPAP instead of required oxygen, and failed to check swallowing safety until prompted. Communication (Grade D): Lack of compassion and poor coordination. Management was unavailable on weekends, and formal complaints to the Director of Nursing went unacknowledged. Administrative Deficits: Reliance on disruptive phone calls rather than a modern patient portal or written care plan. No consistency in staffing and a failure to respect the primary caregiver's work schedule for coordination.

The staff took great care of the Lantin family especially when my grandma passed. My family really…read moreappreciates the great service during this difficult time.