They are very responsive, thorough. Everything was done to my satisfaction. And she spent enough…read moretime to get everything done.

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

Danielle has been very helpful and answering my questions, explaining the services and meeting my…read moreexpectations.

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

I highly recommend Master Services! My dog had completely dug up a section of our carpet all the…read moreway down to the floor. I reached out to Master Services, and they were quick to respond, provide a quote, and schedule the repair. They did an AMAZING job replacing the damaged section of carpet! You literally cannot tell that anything was ever wrong with that area. The carpet looks brand new and blends in perfectly! I truly appreciate their professionalism, prompt service, and quality of work. If you need carpet repairs, don't hesitate to contact Master Services. Thank you so much for your excellent service!

They did a great job and were really nice people. i won't hesitate to use them again.read more

I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

How Pristine 'cleans' your vents. Total rip off. Sent 3-4 guys, my painters were there. They stayed…read more15 minutes and left. $350. Having them redone by a competitor and chalking it up to being a scam service. Good luck f you choose them.

I've used Wave twice, with very different results…read more The first time, I had two techs clean my couch and loveseat. They arrived on time and the job took the scheduled amount of time. There was some water left on the floor afterward, which I mentioned, but overall I was happy and booked them again this year. This time, only one tech arrived--and she was late. Even though I added a rug and a deep clean, the job was finished very quickly and parts of my couch were still visibly dirty. When I pointed it out, the tech just shrugged it off. What really bothered me was finding the tech taking a vape break in my kitchen while leaving the machines running to make it sound like she was still working. I've called the company three times and left voicemails with no response. I have other cleaning options and won't be using Wave again.

Service was top notch! Very responsive from getting a quote all the way through completing the…read morecleaning. I had my couch cleaned and they did a wonderful job. I have a dog who is allowed on the furniture and I started to see all the dirt she tracked in. They restored my couch to new! Value was great and price was more reasonable than what most other cleaners quoted me to do the same job. On time and very respectful while in my home. Would definitely hire again.

Alex with Carpets Plus demonstrated first class customer service from start to finish, as he did a…read moretremendous job of managing expectations right out of the gate (our carpets are 20+ years old), and then proceeded to overdeliver on these expectations, as our carpets look incredible, and he has actually caused us to stick with our current carpets rather than buy new carpeting (yes, the job he did was that good!). On top of that, he was very personable and professional and he is also very dog friendly, and I highly recommend him to anyone looking for exceptional carpet cleaning at a fair and reasonable price.

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

I shared this review on FB but it was such a good experience I wanted to add it here, too…read more Amazing service and our carpet has never looked better! They were able to get us on the schedule quickly and at a time that worked perfectly for us. Brian and Kenny worked efficiently and were very helpful, polite, and friendly. The carpets are incredibly clean and smell great! My 3 year old declared them "the 2 coolest dudes ever!" We are so happy we used Metro Steamway and highly recommend them to our friends and family!

We recently hired Metro Steamway, for the first time, to tackle many pet stains; and we are very…read morepleased with the results! They promptly responded to my request and scheduled the job in a timely fashion; they were friendly, courteous, knowledgable, and helpful; they carefully navigated their equipment through our house to avoid damaging our property; and our carpets look new! I highly recommend Metro Steamway for all carpet cleaning needs!

My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

My wife contacted them and never got a response. Go figure. So much expense for mail marketing to…read morenot even get contacted by them.

I have heard good reviews about this company. Liya was very prompt in her response for my request…read morefor cleaning and cleaned my house the same week. I thought she would be coming out, but she sent two other people who did not speak much English. I called to let her know that they had arrived and wanted to make sure they understood what I was requesting. She assured me they were fine and said they had just passed their training and were new to the company. Hmmm... I felt that they did an ok job. They did not pick things up to clean underneath them and I had to go back through the house to do so. I called Liya and explained all of this to her. We also discussed payment at this time. They were there for 2 hrs and she tried to charge me for 5 hrs (2.5 hrs for each person). I explained the time frame and she said they told her 2.5. Hmmm... She did give me a discount and said the next time I would need cleaning she would send out her best lady that everyone likes. ??? Why wouldn't you send her for my fist time cleaning? I will not be using them again.

From the owner: AL Cleaning Services is a Cleaning Company located in Charlotte, NC. We offer Carpet Cleaning,…read moreHouse Cleaning, Upholstery Cleaning, Residential Cleaning, Commercial Cleaning, Rental Unit Cleaning, Airbnb Cleaning, Move In Cleaning, Move Out Cleaning, and other Cleaning Services. Our transformative deep cleanings, including move-in and move-out cleaning, ensure complete satisfaction, making every space immaculate and ready for new memories in Charlotte and nearby areas. Contact us today for more information and services.