1. Donald Lee Service

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Kissimmee, FL

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Donald Lee Service

5.0 (5 reviews)
Open • 9:00 am - 3:00 pm

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uBreakiFix by Asurion

uBreakiFix by Asurion

(21 reviews)

$$$$

First, I was happy with their repair, and the professionalism of their staff. What kept them from…read moregetting five stars was I first called for an unofficial quote, low balled to get me in. Once there I got a quote in writing, slightly higher but okay. When it was ready I got an email that it was ready but with a higher amount. If your amount is going to be higher than the written quote you get when you drop it off, they should call you to get permission to proceed. They did not, but it was still within my budget range. When I went to pick it up, he looked at his screen, and said, "Whoa, this should have been about $400 more." I almost had a heart attack. I could have bought a new one for that, it was a cracked screen on my iPad, I would have just put a screen protector over it, I could still see and it worked fine. He was able to get it only slightly higher than the written quote, he said I could pick it up the next day to see the manager to see if the original written quote could be honored, but at that point I just wanted my iPad back because I was afraid the manager would say I couldn't have it for less than the $400 more price. I believe I should have gotten it for the amount in writing when I dropped it off because they did not call me to ask permission to repair it for the higher price, but I was just grateful to get it for an amount in my budget. So in the end, great work, professional kind staff, just make sure they know if the price will differ than the written quote they must call you to get permission to proceed with the work. I got four prices, all wildly different. I would use them again as long as they know I am on a budget unfortunately and I would need to know if the price changes. But great job on having kind staff in these days!

Richie and Joshua were absolutely great to work with. Fixed my phone quickly and helped me work…read morethrough some technical issues. I would highly recommend!

Donald Lee Service - electronicsrepair - Updated November 2026

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