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    Don TV

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Don TV

    Electric inspection

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    13 years ago

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    Cox Store

    Cox Store

    (242 reviews)

    I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

    Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)

    Cox Store

    Cox Store

    (201 reviews)

    Westside

    Today I called Cox Cable for assistance, and I would like to recognize one of your representatives,…read moreCareer Johnson, for her outstanding service. She spent about 30 minutes patiently helping me resolve my issue, and throughout the call she was professional, friendly, and very knowledgeable. Because of her effort, my problem was completely solved and I felt truly supported as a customer. It is not always easy to find representatives who are this dedicated and capable, so I sincerely hope Cox knows what a valuable employee she is. Please extend my appreciation and thanks to her. Thank you again for the excellent customer service.

    Over two weeks later, our Cell phone service is excellent, no more dropped calls, in our Kitchen, a…read morequick connection, but we still have to test the dead zone, at Sahara and Hualapai. I forgot to mention that everything we did along the way, was confirmed with an email and sometimes a text message. Excellent Communication- and Luiz and Esme were very good in all of their Explanations too. We received receipts while we were there. (I think that I mentioned this in my past reviews, to always keep your receipts and archive your emails from Cox in case there is any issue). And there were no surprises. I am happy to report that Cox delivers on their promises. I'm so glad that we made the change because Consumer Cellular was not what we thought. It's shady that there were many extra added fees that we did not know about.

    Don TV - televisionserviceproviders - Updated May 2026

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