captain Charly and our guide Delsy did an amazing job showing us the ocean! didn't feel rushed and…read moredidn't feel slow.

we went snorkeling on 11/21, 4 adults and 3 kids (ages 7, 7, and 11). It was our son's first time,…read moreand everything went great! The crew - Rosa, Moises, and Miguel, - were fantastic! They were nice, helpful, and knowledgable. The water was a little choppy (not their fault), but we still managed to have a great experience. We saw the underwater scuplutres, the shipwreck, fish, turtles, and an eagle sting-ray. The underwater photos and videos are worth purchasing at the end - thank you for a great experience! Fuimos a bucear el 21/11, 4 adultos y 3 niños (de 7, 7 y 11 años). ¡Era la primera vez de nuestro hijo y todo salió genial! ¡El equipo, Rosa, Moisés y Miguel, fue fantástico! Fueron amables, serviciales y conocedores. El agua estaba un poco agitada (no es su culpa), pero aún así logramos tener una gran experiencia. Vimos las esculturas submarinas, el naufragio, peces, tortugas y una raya águila. Vale la pena comprar las fotos y videos submarinos al final. ¡Gracias por una gran experiencia!

Great company to go and swim with whale sharks. Keep in mind these are only here in season…read more (Starting around June 1st - September 15th) The downside to coming to Mexico to swim with the Whale Sharks is you have to wear those ridiculous life vests, but in Isla Mujeres it's almost a guaranteed sighting. Due to government regulations no free diving . The life vest makes it seem like more of a tourist trap than pelagic adventures in other countries. Still a great experience to be in the water with such magical creatures.

What a great experience! My family and I couldn't be more pleased with the whale shark expedience…read morethat was provided. The boat ride to get to the sharks can be long (approx. 1 - 1.5 hours) but worth it. Our guide Felipe explained what we can do and what we cant do once we get to the whale sharks. Once a whale shark was spotted, the captain dropped us in the water, perfectly positioned to see the whale shark. Once we returned, we stopped at Playa Norte (some the prettiest water I have ever seen in my life) and they made some fresh ceviche for everyone on board. What a great day and I would recommend their services to anyone.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

I have a trip coming up and wanted to get a prescription mask. After doing some research, my…read morepartner found Wet Set. Figuring out what I needed for my trip was super easy with them on the phone. They literally had my mask to me along with a pair of goggles within a few days. I am super excited to go snorkeling, thank you Wet Set.

Fast response when I inquired online about a snorkel trip. Excellent communication and easy to…read morebook. Abrahim was a great captain and Ivan a wonderful guide! Great staff all around and owner, Dave, is very friendly!

I booked the Chichen Itza Deluxe Tour with The Custom Tour for my group of 12. We traveled during…read moreThanksgiving week 2021. Our group comprised of three families with adults, teens, and young children. It was all of our first times traveling to Cancun so I wanted to find a private tour for my large group. Booking with them through their website was easy and they were very quick to communicate via email. Leading up to the tour, we had some travel delays, but after updating Rod and their team of our situation, they were very accommodating. Kat was our guide and Pepe was our driver. Kat was informative during our guided walk of Chichen Itza and also accommodating of our last minute concerns and needs. Pepe was a great driver and got us to our destinations swiftly and safely. Marveling at the ruins at Chichen Itza and learning more about the history of Mayan culture and the way life might have been like at the time was very interesting. Kat took photos during our entire tour and later shared them via Google. A plus for our group as we LOVE photos. On our way to Cenote Samaal, we requested a stop for some fresh coconut water. They were quick to find a vendor on the side of the road. Pepe also got out and helped cut the coconuts for the 12 of us. Very impressed with his initiative and helpfulness. The coconuts were so refreshing after walking around in the sun at Chichen Itza! Admission, locker access, life jackets, and lunch were provided for us at Cenote Samaal. Everyone in our group enjoyed swimming in the cenote. The lunch buffet was a favorite among the adults in our group as we got to get a taste of Yucatan cuisine. There was something for everyone on this tour and I would highly recommend this company to anyone traveling to Cancun and wanting to get more than just a tour of Chichen Itza, but an experience of what the Yucatan area has to offer. We will definitely be touring with them again when we're back for our next Cancun adventure!

What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

Had an awesome day fishing... guides worked hard to get us on fish! Nice boat, attentive guides and…read morevery accommodating!

We went on a catamaran trip to Isla Mujeres that we signed up for at our hotel. The communication…read morewas poor from the beginning. They were 15+ min late picking us up only to wait for 1+ hours at the dock for the catamaran. It was advertised as a catamaran, snorkel, island adventure, and then an exclusive beach club. Snorkeling was amazing but equipment was cheap and not enough time to do it. The "exclusive" beach club was not nice at all. Food was mediocre at best and felt like we were eating at a mess hall. Basically this was a booze cruise, which is great for some, but it was not sold to us as such and it was a totally disappointing experience. It felt like a floating frat party with cheap alcohol and workers pouring tequila down teenagers throats.

Paid additional for photos under water received a blank CD. I do not recommend paying extra for…read morethis service.

We had 4 awesome dives over the past few days. Highly…read morerecommend diving with Carey they are very professional and safe. They have updated well serviced equipment and go above and beyond to make sure you have wonderful dives. Gil has been so helpful and kind to us. 5 star shop!!

This was the second time in the last month we have done this same exact tour. My nephew plays…read morebaseball for the Quintana Roo Tigres so we come down here now quite often. The weather for this excursion prevented us from going snorkeling, so they just let us cruise in the fast boats for 2 hours thru the marinas, bays, shorelines and mangroves of Cancun. So much fun. Alex our guide did a great job, even though one of our boats in the party suffered a propeller malfunction, they replaced the boat quickly and made up our downtime. Great time, and will do it again.

I was looking for a jet ski rental , but instead found jet boats decided to try it…read more. Was not disappointed !! These jet boats were absolute fire!! The tour was a couple of hours long and was very exciting! The guides took us up and down the coastline of Cancun the views were spectacular ! Went with about 10 friends which made the experience even better ... would definitely recommend if you're visiting Cancun ! 10/10 in my opinion !

No words to describe the beauty of the cenotes. We were really happy with the day and our guide…read moreLuis. He was informative and was able to make our drive interesting with the history of the area, while we made our way to the cenotes. Enrique, our driver, was with the van while we had our adventures. It was great to be able to put our things in the van, instead of getting locker. We felt very well taken care of. We were provided with everything we needed, except for the towels, and they have some fun wicking towels for sale if you need them or want a cool souvenir. This is the best way to experience the area, hands down.

Arturo and Cristina were great tour guides! They tailored our cenote experience based on the fact…read morethat we had a group with mixed swimming abilities so we visited cenotes that had no moving currents. As one of our group who can't swim, I was very grateful for that! I was able to participate to my comfort level. Water was provided in the van and the lunch at Juanita restaurant was light, but satisfying and delicious after all the activity. Extra info: Life jackets are required and provided, but if you don't fit a standard size XL life jacket you may want to bring your own. There's not a ton of walking but you will be on a lot of uneven natural surfaces. I recommend swim shoes with grip as the bottom of the cenotes is very rocky, and flip flops are easy to lose balance on on the stairs.

I cannot say enough AMAZING things about Quickie and Don Juan!!!…read more From easiness of booking to quick response times and an amazing day filled with site seeing, I was truly blown away. This isn't your average boring tour. Quickie brings the passion and fun on your adventure. We started off our morning by getting picked up by Don Juan and Quickie. While the tour time might seem early, it's 100% worth it because it allows you to skip out on lines and crowds. We headed to Tulum to see the Mayan ruins. During our ride Quickie gave us a brief bio on himself and then provided us a lot of historical context for the ruins. When we arrived he dropped us off and let us do a self-guided tour which was nice because he wasn't being overbearing like a normal tour guide would be. Once we were ready to leave Quickie met us back at the entrance and took us to a hole in the wall spot that had amazingggg tacos. Next up on our list was visiting a cenote in Tulum. Quickie and Don Juan had all of our equipment ready for us which made the process nice and easy. Quickie picked a cenote for us that was breathtaking but not swamped with people (very important!!!). We snorkeled in the cenote with Quickie while Don Juan watched all of our belongings. Quickie provided us with knowledge on the cenote and even took pics for us. After the cenote we went snorkeling with turtles, stingrays, fix, and squids. It was a great time. Following snorkeling, Quickie took us to another hole in the wall restaurant where we had more amazing food and drinks. Our tummies felt very satisfied! We then visited another cenote where we had it all to ourselves. It was AMAZING!!! Truly a once in a lifetime opportunity. To say Quickie is a wonderful guide would be an understatement. Both Quickie and Don Juan treat you like family. When we first met up in the morning Quickie said we would just be hanging with friends who happened to be locals. I didn't understand what he meant at first but once our time together came to an end it all made sense. Quickie goes out of his way to make sure your comfortable and well taken care of. I cannot recommend Quickie and Don Juan enough. The tour is well worth the money and time. You would be doing yourself a disservice by not booking this tour. I left as one happy camper and look forward to booking with Quickie again on my next visit. 10/10 recommend!

Quickie's excursion was an absolute joy…read more From beginning to end the entire experience was enjoyable. There were not any unpleasant parts. The amount of time spent on each activity was perfect. Long enough to enjoy everything and short enough to not feel as though it was dragging on. Quickie has extensive knowledge about the history of the tulum area and gives you excellent history and current states of the local environment. The cenotes were gorgeous and pristine. The zip lining was fun and safe. At every stage we were met with quick assistance and service. We went to quickies favorite taco place which was amazing. Hand made tortillas and a large selection of different meats. Surprisingly they put rice and beans on the tacos, if desired. The catamaran was huge and the ocean was gorgeous. We went snorkeling and saw sting rays and several turtles. There is a generous amount of drinks available to unwind with on the ocean at the end of the excursion. Quickie is a fun funny and knowledgeable guy. He is extremely thoughtful of all your needs. Not one time was I uncomfortable or needed to ask for something. I absolutely recommend taking advantage of his services when in the Tulum area.