I ordered from Dominos last night, called after an hour because the tracker on the website never updated. Was told they were actively working on my order and that it was in the oven, over two hours later nothing so I call again and they said their system was down and would give me a credit. I call today to claim the credit, they take my information and put me on hold to "go talk to their GM", then come back and immediately hang up on me. I call back, they pick up and immediately hang up again before words are even exchanged. Not able to speak to a human for customer service line. 100% will be the last time I ever order from them. Avoid this location (and honestly probably this company) like the plague. read more

Overpriced food one pizza and a 8 piece wings 45 dollars total! And the crazy thing is I don't pay as much at different locations. read more

tried ordering on line, kept getting circled around to toppings and sides. Drove there ordered extra large w/chicken and extra cheese. Was asked if I wanted Wisconsin cheese pie. No I wanted chicken and extra cheese ny style paid. Waited and went back in and they gave me my box. got home opened it. Yep, had my name on it but I don't know if there was any extra cheese. Pleanty of burnt cheese and no chicken. In their deffence they were very busy. But really does a pizza need to have 6 different types of crust. Why? read more

Terrible service I ordered 2 medium size pizzas it took over 2 hours to have it delivered to my home. I only live about 10 minutes away. Never again! read more

Don't waste your time, I really believe this is the worst Dominos. There's never any leadership when I come to the store. Everyone wants to stay in the pizza line and by the oven instead of attending you. I've waited for over 30 minutes twice now in the last 2 months for a carry out order that I've placed 10 minutes ahead to pick-up. Please go to another Dominos . read more

A so-so dominos. While the flavor of the food was fine in my last carryout order, there were two issues that prevented me from awarding this location a higher score: A. The price is significantly higher than other Dominos locations. This was because there was additional charges for certain items like additional BBQ sauce. This caused the price of a carryout pizza to go from 7.99 to 12.19. Most locations I've been to in the suburbs charge a flat 7.99 for every pizza in the deal and at most slightly over $10 for an identical order. B. Compared to order Dominos locations I've been to in the suburbs, the amount of toppings provided was sparse. All of the pizzas I ordered had some areas with almost no toppings (uneven spread of toppings is another issue). Overall, the flavor of the food isn't bad and the staff was friendly. However, this location is a bit pricier and consistency in pizza assembly push me towards ordering from a different location. read more

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Every time I order a pizza from here, they forget the sauce... and considering I order buffalo chicken pizzas, that is pretty bad. Worse though is that instead of being able to get what I ordered, or get it fixed, their apps don't let me comment, I'm unable to get anyone on the phone to fix it. I'm at the end of my rope- HOW HARD IS YOUR JOB?? read more

The employees just don't care , they are just there for their check and that's it , better off going to the in Hoffman Estates near expressway entrance much better service just 3 more out of your way, much better service there read more

Never any sauce on the pizza. If you ask for extra sauce you get a little sauce, if you get normal sauce you get nothing! Need work on making pizzas, hardly ever has any cheese or sauce. GO SOMEWHERE ELSE read more

I ordered a Hawaiian pizza it was the worst pizza I ever had, it was burnt it didn't have much pineapple it was just awful. I wouldn't buy there again read more

Put in an order on the website and it went through with no problems. The pizza tracker popped up and said "Efren" was working on the order. A few minutes later I get a call from them saying they "couldn't make my pizza because they already turned the oven off for the night." I said "the website says you are open until midnight, and it let me place the order" and he responded with "well, we turn the oven off before then." My credit card was charged for the order, so I'm really hoping a refund comes through for it. read more

First time ordering pizza from This Dominos. Came in to pick up my carry out order. The girl that was working behind the counter was friendly. We came home and tried the pan sized pizza with pepperoni toppings. It was delicious, the crust was on point with a little crunch. Will order from here again. Friendly staff! read more

Restaurant review Have you seen those commercials on TV? Dominos ad campaign convinced me to give it a try again. Many many years ago, our family ordered dominos and the pizzas were oily and soggy. So for the past 10 years I did not try dominos until recently. I was excited to try the new fresh tomato sauce with herbs and season along with the garlic butter crust. I ordered online and there is a useful bar app that shows you the status of the pizza as they receive the order, in the oven, and ready which I thought was cool. I was not disappointed when I got my 3 medium pizzas from the 5 dollar deal. The crust was flavorful and the toppings and cheese were perfect. This made for the perfect combination that rivals the other chain pizza places. Pro: revamped crust, cheese, and sauce make it a perfect combo. bargain price with the 5 dollar medium pizza deal Cons: none, quick service, fresh pizza, low prices. i have nothing to say... Hidden gem: 5 dollar medium pizza says it all with premium ingredients! read more

Sad to say but this location sucks! We ordered a pizza, cheesy bread and wings yesterday and left our house when the online tracker said it was ready. When we got there we had to wait an additional 25 minutes for our order! What is the point of a tracker if you are not going to use it correctly. This is not the first time this has happened either. Very disappointed next time we are going to a different location. read more

I love this dominos location so much. I truly don't know what I would do without them. They always have my back in case of emergencies this location is always my go to. They have the quickest service ever and I never ever have trouble with their delivery service. Some true hard workers. I love each and every one of them even though I don't know them. read more

I find it extremely rude for the delivery guy to open the storm door to my house and pound on the semi open front door when I have a doorbell. He stands there holding the storm door open with a dumbfounded look on his face as I'm trying to stop my dogs from running out. Teach your delivery drivers proper etiquette. Rude and arrogant! How dumb can you be????????? I asked Julio twice to shut the door so my dogs wouldn't run out and he blatantly ignored me. A few weeks ago I ordered from there and a different driver did the same thing only he asked for water from me which I found intrusive. I don't have bottled water in my home nor plastic cups so had to give him a glass of water and wait for him to finish to give me my glass back. Like I want do random delivery drivers germs on my glass and wanted to eat my pizza but had to wait til he cleansed his thirst. Again, teach your drivers not to be creepy and have proper etiquette! read more

Stopped in and ordered two large pizzas, what a rip off. First they don't tell you how much the specialty pizzas are until they ring you up. I just looked online and was overcharged by 4 dollars a pizza. I'm not happy at all. I haven't had a Dominos pizza since the 80's and thought I'd try it. It hasn't changed one bit (it still tasted like cardboard...yuk) expect for their price gouging. read more

Ordered a BBQ chicken with Bacon pan pizza, received a sausage pizza with BBQ sauce. How do you not get EITHER topping right?? If one topping was off I guess I get it, but missing TWO on a TWO TOPPING?? read more

Let me tell you one thing Dominos. A 14" pizza is a medium. And 16" pizza is a large. And when someone orders a thin crust. It shouldn't be so thin that that you can't see it when you look at it sideways. So I got a coupon for two lrg pizzas. And a sixteen bite dough thing with parmigiana cheese on it. For 24.99. And it was horrible. I guess that was my fault. And it was the second time I had Dominos. I guess it was the last. And I am sure I am not the only one that feels that way. I would rather spend 25.00 for one good pizza then 25.00 for two small nasty pizzas. read more

Domino's Pizza - a hand holding a slice of pizza - Pizza Near Me - Streamwood, Illinois

Their service has gone way down in the past few months. Their online delivery timer is worthless. Many times it shows it has been delivered and 20-30 minutes after it shows delivered, I still have not received it. Their best feature used to be 30 minute delivery time. Now, it is more like an hour. You can get much better pizza for the price, if you have to wait that long. Their delivery drivers are cranky and get visibly upset if you only give them $2-3 dollar tip for bad service. I am done with Domino's. read more

Food order has been wrong multiple times. Only thing that keeps me from going back is it's super close and easy to pick up and the manager actually cares about the customers if he or his staff messes up. Ordered delivery one time and the driver never came. Waited...waited....waited and nothing. Finally after an hour and a half called and the manager said the driver should have been here already. Called and called and nothing after 3 hours the manager re made my order and personally delivered it to me and apologized. Try it out and give it a chance but there are other great options for pizza in the area. read more

Lava cake yummmmmmmy!!! so cheap and good pizza for the low low amazing delivery people and they listen to instructions LOVE THEM

The quality of pizzas and service quality at this location have gone down the drain in the recent past. Pizzas were not done right, barely had any toppings, and were not baked right in a recent order. They said they had no crushed pepper or parmesan in their store and had no plans to order them from Dominos (probably to cut costs... who cares about the customers needs anyways). They have lost me as a customer. There are so many Dominos around and I'll just give my business to a different location next time. read more

Worst customer service experience ever!!! Domino's manager just slide down the pizza I ordered previously online without saying a word and giving me a fist about mask while phase 5 regulations in state of IL read more

I've been to a few other dominos and they all pretty much suck except for this one. This is the only place that consistently provides quality pizza. It is always ready when they say it is. The pizza is never burnt. The employees are nice and will handle carside pick up perfectly. read more

Julio is THE BEST delivery driver. We order from this location quite a lot and he is always our delivery driver. His greeting is wonderful and it's nice to see someone so excited about their job. He's got a go get em attitude that surely keeps us coming back for more. The pizza is good too! Lol. Never been disappointed. read more

Worst pizza I have ever had. Me and fiancé each ate a half a piece and threw it away. Dominos has completely gone down hill not that it's ever been great but never to this point. Will never order again! read more

Not bad... it's exactly the way I remember it from the days when I ordered a thin & crispy fungus pizza in college. Still love it... I don't want to tarnish my memory or opinion about Dominos so it's the only place I'll ever order a mushroom, thin crust pizza. Not only do they continue to delivery in a timely manner, they serve Coke products! read more

This review is for the poor business practices of this store not the food since we didn't get any. I placed an online order and decided to pay cash. Simple enough. I was checking my phone and noticed that I had missed a call, so I checked the Domino's order online and it was Domino's. I called them back and got the third degree because I WAS a new customer. I was asked to give the address and then I asked the Domino's person if it was on the order. He said it was and then wanted to know if I knew what I had ordered. Really?!! To really lose me as a customer he said it would be 45 minutes to get the pizza, I told him to keep it. Read the review by Carlos S. for a review about the delivery timer. read more

Great quality pizza for a amazing price. Pizza was ready quickly for my carry out and it was Cooked perfectly. Great job!

The tracker said the pizza was out for delivery at 835pm I just received it at 1004pm. The pizza is ice cold and had to microwave it. I paid cash, needed change and the delivery guy made it seem like it was a big deal to walk back to his car and get it. At this point I was so frustrated I told him to forget about it and he left. I will never order from here again. read more

The pizza here was very good cant complain. Fast delivery too. Will order again. 5 stars. read more

This place is garbage, posted an order online. Said Delivery was 35-45 Minutes. The Delivery tracker showed it was inspected at 5:18pm. I called the store after seeing that it was still not out for delivery 35 minutes later. I asked if the food was still going to be fresh, the guy on the phone said its sitting under a heat lamp and will be delivered after the driver gets back. I questioned if the food will still be good since its been sitting for so long. The guy claimed to be the manager and said we dont guarantee our delivery times and cancel it if you don't want it. The food arrived after an hour and half. Never ordering from here again. Horrible customer service. read more

Domino's is my newest love. As far as pizza goes, it's hard to mess up a hand tossed Cheese pizza, but add in some Buffalo kickers and bread sticks and I, am a happy girl. The greatest part about this place is their new on-line ordering, with a pizza tracker to see how long and what part your meal is at. from being made, to baked, to boxed and then finally on the road. It takes the guess work out of "When is the pizza going to get here?" and gives you enough time to perhaps put the kids to bed, let your wine breathe or even get that six pack in the fridge. Not the best pizza in town, but the convenience of the only place in Crystal lake that has On line delivery (That I know of.) it's wonderful and such a nice feature for someone who can not find her cell phone to save her life. read more

My family and I order from this location frequently and the pizza is made always on time and always very delicious. We are always treated with respect and the employees are friendly. We have never had a problem with this dominos location! read more

Best Domino's ever! Friendly staff and speedy pizzas! Love walking in being greeted by name and being handed my pizza hot n ready. 10/10

This Domino's is terrible! Run away! I ordered online and was there when the tracking said it would be ready. It took 45 minutes longer. No explanation even with a complaint online. There are much better pizza locations nearby that actually put sauce on the pizza. read more

Best service here! They said they didn't have g free, but when they found it called me back and gave me the pizza because of the inconvenience. Great. read more

I ordered from this Domino's, and I waited for over 2 hours. Nobody ever came! I called them and the employee said a driver came to my house, but a man living there told them that nobody ordered a pizza. They claimed they called me during this time, but they never did! Turns out, they had the wrong address! I politely explained that they must have delivered the pizza to the wrong address, but they were SO RUDE! They mixed up the addresses and instead of apologizing, they made me feel like I'M the one who is at fault!!! So rude, never ordering from here again. read more

I can't believe this location is still in business.... will not deliver in business hours & what I have read on YELP the manager has bigger issues!....what a mismanaged business!!! And I am a small business owner! read more