We stopped by late tonight around 1040 pm , the two guys working were so pleasant and welcoming! Our pizza wasn't ready when we got there so my husband came back to the truck to wait.. the gentleman inside went out of his way to bring it out to us when he did not have to! Rare to see customer service like that these days!! I was impressed! read more

I just had the craziest experience with a driver that dropped off food at my house. We have a secure gate that goes across our garage so we can have the door open and have our dog and kids be able to play out there while we sit outside in the garage. The driver calls my wife and says there's a huge dog that's out front and he's not going to get out of the car. My wife and me race outside thinking our dog got out somehow..He didn't. He's in the garage with a secure gate with my mother-in-law.(our dog is also not a big dog) my wife is still on the phone with him and now we're both standing outside and the driver says he still won't get out of the car. My wife says no your ok. you can bring it to us. I go and put the dog inside because the guy is being crazy. This dude throws our order on the ground at the end of our drive way and hangs up on my wife. I have NEVER left a bad review ANYWHERE. This guy was unbelievably rude. My wife and I called the store and told the manager what happened. He then goes on to defend the driver saying he was attacked by a dog somewhere and he's scared of dogs. completely understandable. What's not understandable is being rude, hanging up on my wife, and leaving our food at the end of our driveway. If he would of politely asked for us to come to the car and get it and explained why we would've done it in a heartbeat. I wish I could give negative stars. I have lived in Santa Fe my whole life. I was ordering pizzas at the domino's when I was in high scool and now I'm 34. This guy doesn't need to be going to people's houses. You should 100% fire him. read more

Chose contactless delivery and they forgot one of my items. I tried to flag down the driver but they kept driving. Tried the app for their "delivery insurance" and it just referred me to the store, waited on hold for 25 minutes before giving up. DONT CHOOSE CONTACTLESS DELIVERY AND DONT BELIEVE IN THEIR SO CALLED "Delivery Insurance" what a scam. read more

Domino's Pizza - Time on hold before I hung up. - Pizza Near Me - Santa Fe, Texas

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If i could give zero stars I would. Ordered a pizza at 11:32pm. Person on the phone said pizza would be delivered in 30-35 minutes. It is now 12:28. The pizza tracker says our order has been undergoing a "quality check" by Elizabeth (apparently the manager) since 11:49pm! Pizza has not left the store and we are unable to call since the store is now "closed" so all we get is the automated system saying the store is closed. Absolute waste of our time and extremely frustrating after waiting so long for it after a long day at work. Luckily we decided to pay in cash so no charges have been made on our cards just in case nobody ever decides to show up. Never had such an awful experience with a Dominoes before, but I have learned my lesson. Will never be ordering from this dominoes ever again. update: someone did decide to leave the store right at 12:28 when i posted this review, the girl was the only driver working and she did sincerely apologize. we paid and left her a tip in the spirit of the holiday. will give the store a second chance. read more

Domino's Pizza - Photo of domino pizza tracker of our pizza with their updated time and the current time. - Pizza Near Me - Santa Fe, Texas

Becky was rude and extremely unprofessional, if that's even her name. Pizza took an hour and a half to get to us.. it was supposed to take 18 mins. They lied on the app and said driver left at a reasonable time to cover their end. Called the store, she knew why I was calling and proceeded to place me on hold for over 30 minutes. I called from another phone and she picked right up. Refused to give a refund. Great customer service! Every time we order from this dominos there's an issue. read more

Domino's Pizza - Michael left the store at 8:33.... ETA 9:31!!!!! One hour to deliver, no refund issued. - Pizza Near Me - Santa Fe, Texas

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This place is genuinely terrible. I keep going back to give it another chance because I love dominoes but there's no saving this one. The lava cakes look like they're fostering a colony of E. Coli. And the girl manager is extremely rude but the guy manager was there tonight and he was pretty nice. read more

Domino's Pizza - Sorry excuse for a lava cake - Pizza Near Me - Santa Fe, Texas

I have been a frequent customer here and i always get my pizza delivered to my house and i am 4 minutes away from the store and for some reason today then decide to call me and tell me that i am out of their area when i have always been in their area. He told me his driver said i am out of the area when i have always been treated well and i never complain because i dont have the time to but last time they even gave me a wrong pizza when i specifically made an order and was given the wrong one and today they come up with this bs that i am out of their area this is unacceptabl. read more

Domino's Pizza - Pizza Near Me - Santa Fe, Texas

Sad to say that this location has disappointed me more than just a few times. For the last several times that I have come to this location, there has been an issue. One time they forgot to put cheese on the pizza for gods-sake. The service itself isn't bad, the manager is actually very nice. I just hate that every time I come here, there is an issue. I am currently sitting in the parking lot, waiting on another re-make because I asked for half pepperoni and it wasn't half pepperoni... I hope that management is able to clean up the staff that is making so many mistakes. read more

What the hell?!? I live less than a mile from the place but the couldn't find it. I gave detailed information to driver just uhhhh. Huhhhh. Horrible service horrible drivers Do not use. I will never order again read more

Ordered 2 pastas for $6.99 each. Tasted good but in the 8" pan or whatever it is there was only like less than a cup of pasta. You can get a Stoffers or Lean Quizine with like 3 times the pasta for half the price and it's similar in quality. Won't get their pasta again from this store. Now I'm getting daily spam wanting me to buy more. Should have stuck with Pizza Hut. read more

Ordered a cheese pizza for friend and her son who is sick at 640..it is now 1012 pm and the manager says come and get it...

I ordered a Deluxe pizza but when it was delivered it was a Canadian ham. I called Domino's and was told I would have to bring it in. I took back my order and could only get a refund. I then ordered the correct pizza. I was then told if I didn't tip the driver that brought me the wrong pizza that I couldn't order from them anymore. Then I was told they didn't want to serve old people like me anyhow. I contacted corporate but so far all I got was a case #. I can't believe anyone in business would ever treat a customer like that. They're not the only pizza in town. read more

I ordered one large pizza just one and said it would be done by 5:47. When we should up at 5:37 to pay and wait. Around 547 they just put our pizza in to bake. 6:07 asked if our pizza was ready and they told us that the delivery guy took our pizza by accident so they had to make us another one . So we finally got our pizza at 6:37. No sorry or anything. This placed sucked read more

Absolutely terrible service! Waited 2 hours for delivery and tried calling for 30 minutes. Finally Kevin answered the phone and was rude as hell. The owner needs to do something or Dominos corporate needs to step in. I understand it's hard to get help, but that is no excuse for employees to be rude! We will never order from here again! read more

I have ordered from here plenty of times and never had a problem until recently. The last time we ordered it said it was a 30 minute delivery time. That was a lie. It took an 1hr and 15 minutes to get the food. So by the time we got it the pizza was cold and so where the sides. So I figured maybe it was just a off day for them. I give them the benefit of the doubt and devotion order again and yet nope they took way longer then the said and the pizza was cold again! I will never order form this domino's again! read more

This is the worst Dominos of them all! They are 12 minutes away from my home. The order I placed said it will be 39-49 minutes, ok... One hour and twenty minutes later nothing! I started calling 45 minutes after my order was due to be home, no one answer the phone ever!! I got in my car got there in about 10 minutes and ask for a refund! No apologies nothing! Here is your refund! If I could give 0 stars I would! The worst!! read more

Ordered 1 pizza and some wings at 7:30pm and called the guy at 9:15p. He said he's doing all the orders himself. It's now 9:30 and I guess it takes two and half hours to get a pizza done. read more

This location is always fresh and clean. The staff is so nice when you walk in. I love the white pizza selections as I am allergic to tomatoes! read more

I love 4 miles away, ordered a couple pizzas an hour and a half later I called numerous times trying to see what the deal was but kept getting voicemail, finally got a hold of someone and got to cancel my order. read more

Hit or miss with this place.. get pizza from lorenzos it's way better... so I tried this place again and it's been over an hr and no pizza and after numerous calls to the store which have been unanswered I had to dispute the charges to my card.. they need to close this location due to shitty service read more

Speed of delivery has gotten horrible! And you never get a call to tell you there is delays. It's ridiculous!

Every time i've tried to call for delivery they NEVER answer the phones so I have to go there myself and get it once I went in and there was only one lady working in there by herself taking orders and making pizzas no wonder they weren't answering the phones! that's terrible! read more

Place was great with great customer service good food fast service and they help out with First Responders!

This is the second time I have ordered from this location and the food never showed up. When I call the store to check on the order I'm told it's out for delivery and they left 30 minutes ago. If they are not there in 30 more minutes call us back. This is after the hour I waited to call in already. So almost 2 hours and no food and my daughter is starving and now it's 8:30 in the evening and she hasn't eaten yet. When I called back to cancel the order I was polite and was told ok great that works for me. What ? Not I'm sorry sir for the issues or anything other than ok great that works for me. Wow I'm glad Lorenzo's delivers we will be ordering from them for now on. I have never been treated that way from them much less twice in less than six months. Bye dominos we will not be back because of your poor service and poor customer service on top of that. read more

I've been waiting 2 hours. No pizza Didn't answer the phone for 1 1/2 hours. After on the phone with customer service that couldn't cancel my $52 dollar order. Store finally answers and sorry we are business I'll just cancel this for you. Wow horrible service Seth! read more

Always fast, but the staff is extremely rude. They always forget something in my order, then get fussy when you question it

It's speedy and inexpensive with online coupons. The staff is wonderful and I am definitely going to continue returning here.

I choose this location simply due to it being the closest but these Guys and Gals do it nearly perfect every time. In the past 3 years I've used this location I have never had a messed up order or was missing an item. The Pizza is always hot upon delivery and staff is friendly also when I do decide to carry out. read more

I choose the gluten free crust and have found this is the best gluten free pizza crust I have found, even making it my self. It is a little pricey, but you can add as many toppings as you want making it a great pizza. Most gluten free crusts are bone dry, this one is not. It also helps to add a lot a toppings to make it very filling. This location has made them great every time. It is easy to overcook the crust, but this location has it down. Thanks for the gluten free pizza. There are not many pizza places that offer it. This is my choice always. read more

I L O V E my Santa Fe Domino's!!! They make my pizza's fast, and hot every time. The pizza's are always fresh and my orders are always correct!! If y'all want great pizza y'all must call Domino's!! read more

We have ordered from this Dominos several times lately. We only had one time that the delivery was slower than promised. Last few times everything has been great. my wife needs the gluten free pizza crust. She says that this is the best. read more

i have used them for three years and have never had a prob with them,good job from the cooks all the way to the driver thank you all so very much. read more

I waited 30 minutes until they call me and said they couldnt deliver my order im never goin to this domino's or call it again.