Don't laugh, but I had to call for myself just to see if "Brittany" was a "Real" person. With one exception, I think that "Brittany" has been listed as working the Pizzas, every time I had placed a Domino's Pizza order. She must work ALL the TIME! Plus, the time that it takes her to make and then sling a pizza into the oven was a little unbelievable. As in, I had major doubts there was actually a "live" person standing there making pizzas that fast! It's not as if I order a regular pizza, I'm always making changes/additions and ordering multiple pizzas. There's an option via Web to 'send a note of encouragement' to the staff, and one of the selections states, "You're my Pizza Heros", that really about sums it up! I am in TOTAL AWE of how fast Brittany can sling together a customized pizza order! And, when she makes the pizzas they are always spot on right & so GOOD! (& they look Amazing!)
As for the delivery, "Derek" has been the delivery driver on two of the occasions that merit my commenting, not that other drivers aren't quick, but, I could swear that Derek used a teleport device to get from Domino's to my door, he was that FAST! For that reason and the following, he just stands out as a pizza delivery driver. The 1st time, I ever used Domino's Pizza Tracker, Derek literally, Beat the Pizza Tracker! (I know, because I was tickled by it, and having fun watching it) By the time the Pizza Tracker changed over to, 'Out for Delivery' (or whatever it said), Derek was physically knocking on the door!! I opened the door laughing, because the whole, "Flip, and Boom He's Right There!", experience was hilarious! Both times that "Derek" was listed as the delivery driver (I didn't open the door the 2nd time, so I'm not positive it was the same guy, but I remember the name because of that funny delivery); our pizza order has gotten here pipping hot, the pizzas arrived looking great (not frazzled like they were passengers on a roller coaster), and the time from 'Out for Delivery' to his knocking on the door, well, I could not get from here to Domino's any faster if I was driving there myself (and that speaks volumes!), so I'm very impressed! Oh, and he was very polite, and he was even smiling when it was freezing cold out at night (no way I could have been as chipper driving around in that kind of dark and cold!)
I have to also give credit to the employees who answer the phone, they have always provided me with excellent customer service, been friendly, and very courteous. *laughs* Especially, (Here I go again) Brittany today, she was a great sport about my calling to ask if there really was a real live "Brittany", or if that was just the default name they used for their location. (What?, I was curious! You would be too if her name popped up as the person every time you ordered!) She was very pleasant, friendly, and courteous, (as they always are when ever I call in person), and she didn't mind one bit when I asked, she even laughed at my question (& shared that she has worked for Domino's for 9 yrs.) Wow!, It's no wonder she knows her stuff! -- I don't know if Domino's Corporate has in the past, but Domino's really needs to stop for a minute, and show Brittany some appreciation, as a WELL ABOVE either Average or just Great, Employee of Domino's and a an Awesome Corporate Brand Representative!
I've had occasion to order pizzas from other pizza places, and even other Domino's locations (*coughs* Denham Springs - not that they were bad, just not remotely "memorable"), but this Domino's location really does an excellent job! Take all the great things they show in the various Domino's Commercials, about how wonderful Domino's is as a pizza making and delivering service, and well, this Domino's location is the perfect example of all of the things that make Domino's Great!
You are likely doubting me, Hey, I wouldn't believe my review either, except, I'm lucky enough to be in this Domino's delivery area, so I get to experience the same great service and food all over again, with a simple phone call or by selecting a few electronic buttons! (Yes, you can be jealous now! *laughs*)
Contrary to how this review may sound, I do not order pizzas all that often (maybe 4 times over the last 6 mths); however, when a pizza delivery experience is: Surprisingly Easy, (via Web or App) I like via the Web Best, as it seems as if it has more options, plus, the Pizza Tracker is even Better via Web with more info & feedback options!, The Delivery is Lightening FAST, the Pizzas look like they do in the Domino's commercials and print ads, and pizzas are yummy hot, and made perfect each time (no matter how complicated)!, Well, it makes an impression, a Massive and Lasting one (in a Good Way), as you can tell from this, "Pretty Epic" review per Yelp's comment to me, showing at the bottom of my screen. *laughs*
It has taken me longer to download Yelp!, and write this review, than it did to both order my pizzas, and them be delivered!! read more