I had a free two topping pizza due with rewards points. I placed a website order for a medium thin crust pizza with bacon and pepperoni. Pizza I picked up was a hand tossed cheese with no other toppings. When I called to notify Dominos, Jessica told me this is what the order says online. I have never ordered just a cheese pizza ( for the record) The site said just hand tossed medium...I think there could have been a glitch on the site and Dominos just assumed I wouldn't want my free two toppings??? Anyway, Jessica's tone was not sympathetic or customer service oriented at all. I will throw this pizza away and not return to this Dominos. One other time...after two wrong pizzas at the same order, I gave up and ate an onion only topped pizza because I saw no way to get what I ordered!​ read more

I've kinda been turned off on pizza in general and Dominos in particular for awhile but there was a special on pizza and I thought I'd give it a try. I was glad I did! Since it was 50% off online orders pizzas were value priced but they were very good! I ordered " The Peoplés Pizza " and my daughter ordered the Pacific Coast Pizza. Both were amazing. Loads of cheese and toppings. Great stuffed crust. Even though it was an online order and it was placed in their pick up heated area, the crew made a special point of thanking me and telling me to come back soon. Pizza was done in a jiffy, less than 20 mins! Also it had been a cold day with sleet and rain mixed but they sidewalks and parking lot were VERY well salted and safe! I think this will be my new go to place for pizza! read more

staff presented a rude and unprofessional attitude when I inquired about extra sauce.

i had made a order from the bread bowl pasta and I didn't even the bread bowl I just got the pasta. the service was good other than I didn't get what I had order. read more

nathan cook was the best delivery driver he told me happy birthday. i love him so much. the food was delicious and he handled it nicely. thank you so much for the best pizza ever. read more

We were staying in the area. Decided to order takeout. The pizza that we ordered was very good. We decided to order two different types of wings. Barbecue and Parmesan Garlic. They were so small there's no way they were from a normal size chicken. Unbeknownst to me, Domino drizzles the sauce over the wings. We had some pieces that didn't hardly have any sauce on them at all. I called to voice my opinion, and was told I could get a $10 credit which in turn I told them we do not have a Domino's near the location where I live. I just wasn't happy. I did try some of the wings, and honestly, they were lacking in flavor. I wouldn't recommend them if you are used to normal size, saucy kind of wings read more

Domino's Pizza - These are the barbecue wings. If they look big, they are not, trust me. - Pizza Near Me - Mount Pleasant, Michigan

This dominoes is bad for business do not go there. I ordered a pizza and when I got there the pizza was the wrong size with the wrong topping selection. When asked to talk to a manager I was told they are to busy to deal with me and my situation when I was the only customer at the store.If the store manage is to busy for customers they should not be working. They are ok with taking your money for an inferior product but not fixing the problem once one arises. read more

We stopped here last minute, and the service was incredible. We put in a big and difficult order, and they were so nice. The cashier went out of his way and found us a coupon that saved us $13. They told us it would be an 8-minute wait and even brought our order out to us with plates and silverware in case we were traveling. Huge thank you to Colter, Kevin, Taylor, Dilan, and Shelley. read more

I'm highly disappointed due to the fact that I paid for the mix and match the only thing that was right about this order was the message that was on the box. I placed an order at 2:15 p.m. yesterday for a mix and match deal two topping pan pizzas one being black olives and sausage the other being pineapple and bacon. When I arrived home from my shift at 11:45 p.m. I was notified and saw with my own eyes that the pizzas were not properly prepared even though they were given 4 hours in advance for a time-sensitive order that was supposed to be delivered to my address by 7:00 p.m. I did stop into the store around midnight to ask what the issue was and why we couldn't relay circumstantial information accordingly I asked why I didn't get a receipt I asked what had happened in between my phone call and the delivery because this is inappropriate behavior. I also said since it's Halloween and I got a bunch of tricks where is my treat at you want to explain to a 6-year-old why she didn't get a dinner that she asked for. I'm beyond disgusted I'm still waiting on my reversal to process in my bank account if I have to I will dispute the charges. The last time I had this big of an issue was over 5 years ago when they wrote a very vulgar message on my pizza box stating that if I wanted it made a certain way I could find do it myself. I stated to the woman that was acting as manager who was wearing a Cleopatra costume last night this was not the first time that I've had a huge issue at this location, I didn't understand what the malfunction was and if she could break it down and explain it to me and give me a good excuse as to why something happened this way when they had over 4 hours to make sure things were made appropriately and to the specified requested toppings. I would love to understand how people aren't able to read a screen unless they are under the influence of something. It looked like someone that had smoked a massive blunt made my pizza. I have worked in food, a majority of the time when things aren't reiterated correctly it is because someone is under the influence of something whether it's drugs or alcohol I have watched it happen. I'm beyond disgusted and appalled when I purposely went in there to ask what the malfunction was and why things panned out the way they did I would have been better off playing where's Waldo. I have nothing nice to say about this store right now I would have had a better time ordering a hot and ready pizza because I at least I would have known what I was signing up for. As a parent who has a child that is exceedingly specific with tastes smells textures I think it's hugely inappropriate to send a child something that they know their parents know that they're not going to eat. I truly hope that they feel proud of their mishap because I'm not. to be honest I don't feel like ever calling this store again after being played dumb with. Going in at midnight oh we can't find the order are you sure you ordered here do you have your receipt it almost feels as if this whole scenario was planned. I would like to know what the major malfunction is I would like a rational explanation as to why if you are given four hours to make sure that something is prepared to its specified topping why they can't be done correctly the first time. I don't understand how you can mess something up when you have four hours not to do so. Anyone else that's reading this just go to Little Caesars at least they'll treat you better. It might be a crummy pizza but at least they treat you better read more

Domino's Pizza - Does this look like black olives and sausage to you? - Pizza Near Me - Mount Pleasant, Michigan

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Dominos of Mount Pleasant has always been a dependable company with handling orders. I have never been served something incorrectly. One time I wanted my pizza to have a bit more time in the oven and when asked if they could put it back through, they made me an entire new pizza that was to die for ! read more

Domino's Pizza - two boxes of pizza on a table - Pizza Near Me - Mount Pleasant, Michigan

I just got their pizza and it is the best pizza I have had in a while. Not only that but the staff is so kind and helpful. I would 100% Recommend going to them! read more

We have ordered several times in the past but today we got told that they won't deliver to the Rez no more. Well screw u too Domino's! There's other pizza places that will take our money. read more

Would not recommend after my last visit and corporate would not get back with me. Super greasy cut wrong and soggy pizza. Very disappointing. read more

Domino's Pizza - Grease dripping pizza that was cut wrong! You have one job dominos - Pizza Near Me - Mount Pleasant, Michigan

The pizza was full of grease on top. The sauce is spicy. Was not my choice to order from here. The only reason why I did is because they messed up an order. read more

They now use an offshore order company in the Philippines which really had a hard time understanding my order. I had to repeat it over and over again. it was extremely frustrating. The web sit wasn't working so I called in to get an on line price but she refused. so instead of getting the carry out special, I had to pay the full price because she didn't understand. It was a mess. read more

Ordered my pizza and got it in about a half hour! Delicious food! Delivery man was kind and he delivered our pizza in one piece! Definitely WILL be back! read more

I ordered a pizza online and was told it would take 45 min. 2.5 hours later (and 3 phone calls) I am still waiting..... but my bank account was debited immediately.... read more

On Sat. 09/22/2018 my wife called dominos to order a special $5.99 two topping pizza for pick up. 20 min. later she went to get the pizza when she got there they told her they LOST her pizza (LOL) she had to wait until they made another one. She was in the car and they brought the pizza to her as she attempted to pay for the pizza they said NO CHARGE WOW!! they said they were sorry for the mistake. Now that is GREAT customer relations!!!! Way To Go Dominos! Mt. Pleasant,Mi. read more

i order from this dominos all of the time, and ive tried other locations and nothing compares to the mount pleasant one. ill get delivery at 1 am when i was in the dorms and the employees were always so nice and fast. they are amazing at customer service and quality control. The pizzas are the BEST like i dont even think authentic pizzas can compare to how the mount pleasant location makes them. Always delicious always warm. These employees need the biggest raise and high fives read more

The incompetence of the young man who answered the phone and laughed at me when he said that the "7.99 3-Topping Medium Hand Made Pizza" was not for call-in orders, was beyond rude. He was condescending and unknowledgeable, but worse, kept saying it was MY fault and laughing at me. After he told me that they are not affiliated with Dominos.com and laughed at me again and telling me I didn't know what I was talking about, I told him I would just order from someone else, he hung up on me. I called back immediately to speak with a manager. The manager found the common coupon instantly, but would not give me her name. I asked who the rude guy was and she said "She didn't know." I described his voice and told her he was the one on the phone 5 seconds before I called back. She just said "It might have been a driver, she has no way of knowing." Worst customer service and cover up ever. I will not be supporting the jobs of these people again. read more

It took 12 minutes and they still never answered the phone on a Saturday evening. Called multiple times and they never picked up even though it was open read more

David is 100% the greatest Dominos employee to ever exist. Not sure if he is only a Delivery Driver at the Mount Pleasant store, but this man DELIVERS. Every time. Know what I'm sayin? This man needs a contract. Give him millions. He's your new president, Dominos. Make him the face of the franchise on the face of the company this man is the absolute definition of pizza delivery. If David is not there, call me, I don't even want the pizza. Start up a training program, "Deliver like David". While you have your team meeting about the new delivery practices, have David run the store. Guarantee it's the best day your store ever has? David is the answer. When I think pizza delivery, I think David. read more

Terrible customer service. The guy who answered the phone got my order wrong, even though I corrected him multiple times on the phone and told him exactly what I wanted. I couldn't have been more clear with my order and made sure he repeated it back to me, but somehow he still messed it up once I went to pick it up. This seems to be a common issue with this place.... read more

The delivery is always fast and the 2 star rating isn't really fair. The pizza is good for the price along with sandwich's an. Advice just order online it gets rid of any the over the phone confusion. read more

This dominos has no customer service! They wouldn't let us use any of our coupons and told us he was going to hang up on us because our coupon wasn't valid. We never got our pizza because he hung up on us. Wouldn't recommend. read more

I've ordered from Dominos before, but today was the worst I've ever seen. As I am typing this, I am still waiting for my order to arrive. 4....hours......I call to see what's going on and they say they're backed up and that mine is on its way here. Yea, they said that an HOUR AGO. So I'm here still waiting for a small pizza to arrive that I ordered at 6:26pm and it's now 10:30pm. If it was possible to rate this place 0/5, I would definitely do that! read more

Ordered Pizza from the CMU towers. Never showed. Also the phone number on the website for the Mt. Pleasant Dominoes doesn't work. It took both my girlfriend and I to an operator. read more

Perfect every time. I love this location. They always deliver within 30 minutes, and I always order online. The drivers are friendly, and courteous. My pizza is always hot, and they never forget anything! This is the best Domino's I've ever ordered from! read more

Bbq chicken za was garbage. It literally had a few sprinkles of bbq sauce w/ some chicken on it. Go anywhere else for a bbq chicken pizza other than dominos. I could not believe what i paid for. No onions, no bacon, literally 2 toppings; bbq sauce and chicken. read more

The employees are rude, and my pizza is almost always wrong when I order and was cold. And not too long ago this dominos delivery driver was driving behind me, and was riding my bumper even though he had room to get over and pass me. Mind you I was going above the speed limit. When I turned onto mission, the same thing happened, except this time I brake checked him, and he just about rear ended me. Then he finally passed me and proceeded to call me some very rude names and flip me the bird. When I called the store 10 minutes later, the person I spoke to refused to let me speak with a manager. I will never order from here again. read more

They are always so nice and professional! I love the new app that lets you monitor your food being made and when it arrives! It does the stalking and I can stay home, eat a medicinal brownie and wait for my food! Thank folks please keep up the good work!!! read more

i always order online and i've never had a problem. it's domino's so i mean don't expect like anything crazy but for delivery pizza it's not bad at all. if you do the pizza rewards you end up getting a free medium pizza every $60 you spend! read more

Staying at a hotel in the area and never had Domino's before so thought we would give it a try. The pizza didn't taste that great to begin with but after a few hours after eating it 2 people threw up. Will never order from this Domino's or any other one ever again. read more

Ordered and paid online at 5PM for pick-up at Mt. Pleasant Domino's. Was at store at 5:45PM and person at the counter seemed to find one part of the three piece order and was checking out where the rest was. Then never came back to the counter. Another employee showed up to work and took over the counter at 6:00PM I asked about my order and that I've been waiting 15 minutes. She responded I just got here, wrong answer. I asked for the manager and now its 6:05PM he apologized and went to see about the order and did not come back to communicate any status. By now there is about 12-15 people waiting to pick up orders and the 12+ employees are in panic mode with the rush. 30 minutes after I should have had my order ready I get it, no apology. I am thinking twice now about going back to this location for pizza. For sure will not pay online, if it's not ready when expected I'll cancel the order right there. Saving grace the pizzas were excellent. read more