Waited in the drive thru for about 6min before being acknowledged. When the young lady with red hair and glasses came to the window very sarcastic, she had an attitude and mocked me. She knew she was in the wrong when she called someone else to take my payment. Very unprofessional and rude. read more

Store closes at 12AM Ordered online at 10:33PM Email came in that my order was placed then IMMEDIATELY cancelled at 10:34PM Called the store number provided in the cancellation email 3 Times and received no response Delivery driver delivered my coworkers order that was placed the same way and at the same time as mine. Will not return this is pitiful ! read more

Definitely one of the best places in Luling to eat! Always good food and always fresh. Customer service good and employees are always friendly. Great job Luling Dominos!!! :) Special shout-out to Bryan, always has an upbeat energy and is very kind. He creates a great atmosphere for this store even for deliveries! read more

I don't know what happened today but they need to step it up. When I went to the store to pick up my pizza, I waited 5 minutes just for them to tell me they gave it to someone else. Then I had to wait 30 more minutes for them to bring out a new order. At one point I thought they forgot about me. The only thing that kept me company was the trash pandas(raccoons) in the parking lot. You'd have a better chance at Pizza Hut down the street, or the Domino's in Destrehan. I wouldn't recommend‍ read more

Domino's Pizza - trash pandas in the parking lot - Pizza Near Me - Boutte, Louisiana

Usually there's nothing to say. Have had plenty of orders through this establishment. Nothing to write home about--occasional burnt brownie, but for the most part, consistently average. Tonight, however...So disappointed. We ordered our food 2 hours ago. We were called by someone at the restaurant saying that there was some sort of "malfunction" and that our food would be prepped and delivered in 10-15 minutes and they asked if we still wanted our order? Wait...what? Of course we still want our food. That was an hour ago. Let's fast forward to 15 minutes ago when the tracker said "delivered". Called the store and "the driver already left the store with it." I am so hesitant to write a negative review, and it takes a lot to try my patience. But I cannot stand being lied to. Anyways...the driver just arrived. He looked exhausted, so I imagine that this isn't his fault. **PS: no sauce in the box. -sigh- read more

If there was an option for no stars I'd pick it, the employees that work at this location are AWFUL. Waited at the drive through window for ten minutes, so I just parked and went inside. I stood by th counter for 5 minutes while they seen me standing there, the lady that works the register was throwing bags of Italian sausages across the store, being very unprofessional and childish. No one was paying attention to anything that was going on. My pizza was okay, but the customer service and the immaturity was very unnecessary!!!!!!!!!!! read more

Never had a problem with this place until the past two times. Last time the guy at window not wearing a mask. This time waited at the pickup window for a few minutes, no one comes. Went to the door (that is locked), indicated that I was waiting at the window, takes a while to come. Comes the the window no mask. Not even trying to fake the mask by having around neck. This recent trip was Sunday sept 19 about 2:10. Edited to add they left off toppings read more

Okay.. We ordered pizza over phone. The guy sounded lazy, like he didn't want to take order. This was Monday evening, Aug 25th 2019. Ordered for pickup. Most people don't tip when they pick up their own food, but I was courteous enough to tip. We received pizza, and asked for some parmesan cheese. This guy says "it'll be $1.00". Well, u would hope he could just give to us after giving him a tip" and he tells us, we'll Dominoes will take out of my pay so I can't give you the cheese. Dude, we gave you a $5 tip. This clown wanted to argue back. Oh well. We will order again, but won't leave any tips. Lesson learned. It's $1. I get it. But we tipped him. We should have made him take it out of the tip we gave him. Most place would give you complimentary cheese or red pepper. read more

I ordered a pizza here. The online Order said 20-25 minutes. I waited an hour and no pizza. I called the store and he told me 3 different stories about my order. First off as a manager have some integrity and tell the TRUTH! Now we're going on 2 hours and no pizza delivered yet. I check the tracker and it says it was delivered 30 mins prior. I call the store and wait 15 minutes before someone answered. I said the tracker app says its was delivered but no pizza has been delivered. Told him to forget my order and to issue me a refund. Very disappointed in this location. read more

Horrible!!! Do not order from them!! I do not exaggerate when I say my order has been wrong more than 15 times. My order is the simplest thing to! Hand toss cheese Normal cheese but extra sauce!!! That's it!!!!! They're rude! I stopped ordering from them for a while and just got a pizza today thinking maybe it'd be different nope. Got a pizza hand toss pep and sausage on the right and extra sauce and just regular cheese got it with pep on right and sausage on left then when I said it was wrong the guy ask what's wrong with it. I said look at the sticker what does it say. Clearly they're not even reading what the orders are. Then I get the remade pizza and they didn't cut it. I'm so done with ordering from dominoes. This is ridiculous!!!!!!! Now they're remodeling the store but they need new employees!!!!! When they had the old ones I never had a problem with my orders!!!!!!! read more

I'm usually very chill when it comes to complaining about stuff like this, having worked in the food service industry myself. However, if I could give this Domino's location and its manager, Issaiah 0 stars, I would. First off- Made a very simple order, a 2 topping medium pizza, plus a pasta in a dish at 10:24pm. Approximate delivery time was 25-35 minutes to the hotel I'm staying at. Now, I haven't eaten a single piece of food since nearly noon because I drove into town from St. Louis, so I was very excited to get some pizza. Around 11:00pm, I check the Domino's Tracker. To my surprise, it says that the order has already been delivered! I figured maybe the order went to the wrong room in the same hotel, or the driver was basically here already, so the manager on-site "clocked" him in. I give the store a call, and the gentleman, who I assume to be Issaiah, lets me know that the driver is only 10 minutes away, and that he apologizes because they're short-staffed tonight. I say no problem, and proceed to wait for 30 more minutes. Now I'm a little ticked off, because after doing some research, I do see that while SOME parts of the tracker is automated (the first couple of steps, order placed, prep, and bake, etc) the DELIVERY OUT and IN steps are most definitely NOT, as someone has to actually physically "clock out" and "clock in" each order. This means that someone (driver) checked OUT the order, and someone (usually the manager) checked IN the order. I don't mind an order being late, coming out wrong, or something happening during the entire process that causes something to go awry. However, LYING about something simple like this to (presumably) keep the store's delivery times low and store evaluation high shows deceitfulness and dishonesty on the store's part. Also sent in a feedback form to the corporate office as well. Driver just knocked on the door at 11:40pm and unfortunately had to turn him away as I've already asked for a refund (and confirmed by Issaiah) and didn't want the order. Will be keeping a close eye on my card statement to ensure that the refund is processed without issues. 1/5 stars. read more

Sara provided outstanding service. I ordered on the mobile app and picked it up earlier than promised. Thanks for making the experience convenient. read more

Favorite pizza place, although they haven't included some of the items in my order before..

This is an excellent local location for picking up some delicious pizza. I'm a huge fan of Domino's new recipe. We typically pick up a pizza from this location about 3 times a month. Their estimated wait times are typically spot on, pizza is always good. The pick-up lanes are confusing. And, the delivery drivers are sometimes blocking the way, which is annoying. I also had a problem recently where one of the delivery drivers was inside of the store loudly yelling obscenities to a co-worker. Which, my kids could loudly hear in the vehicle. However, for a quick bite, the 7.99 Pan Pizza is our favorite. read more

This dominos gets 3 stars from me. The service when placing an order is merely average at best even when the store isn't busy. The food is never bad, however, the toppings are hardly ever distributed evenly. Overall, I will not let this deter me from ordering here again or from recommending it to others. read more

Domino's Pizza - Pepperoni with black olives and pineapple - Pizza Near Me - Boutte, Louisiana

I ordered ahead and they told me 10 to 15 mins, I come 15 mins later and waited in line for 15 mins, finally paid then they made us go in a different line and we have currently been waiting behind someone in the 2nd line for 35 minutes..... So I'm still in line and it's been over an hours since I called and still don't have my food read more

They will make everything right, if something has ever been messed up with our orders they have been so accomadating! Issah is one of the friendliest managers we've ever dealt with in any store he should be very proud of his store! Also dominos shouldn't be worried about the customers who just write there reviews and didn't bother actually talking with the manager. He's been nothing but helpful every time even when he's only had one driver! read more

Rude employees who despite being told what you want on your pizza do not get the order right, forget to slice the pizza and then blame the customer when they fail to give the entire order to the customer. I'm done with this place. read more

ordered my pizza at 9:10... tracker showed checked for dely at 9:29.. called Jacob at 10:00 to see when it would be delv. said driver was picking it up in 5 min...10:25 still waiting.. i'm only 10 min from the store....not good!!!!!!! never again.. this isn't the first time this has happened.. read more