I'm giving dominos a negative rating if I can. You guys will not believe the utter disrespect and trouble I have gone through the last 6 days, just to get a damn $1.60 back. I didn't even care about the money it was just the fact they forgot something for my order and I wanted to let them know but now I'm at day 6 with calling costumer service, writing a complaint on their website, calling their regional office and I haven't gotten anywhere. Everyone just keeps telling me I will be gotten a hold of and I've heard nothing. I also was told I would be receiving a $10 gift card in my email and I didn't receive anything. It's so bad but my parents are now getting a lawyer because dominos just thinks they can ignore me and sweep all of this under the rug. I've spent hours trying to get a damn marinara and ranch to be refunded and they refuse to do anything for me. SO let's begin with the day I ordered. I ordered cheesy bread and pizza for me and a friend. She wanted feta on the pizza and it came with 3 pieces of feta and it was cold. My cheesy bread was missing the ranch and marinara. I asked the driver where the sauces were and in the rudest tone he said "it's not on my ticket idk what you want me to do" I asked him what I could do and he told me to call the store. My first time calling I was on hold for 8 minutes waiting for a manager. Hung up. Second call I was on hold for 10 minutes. 3rd call went straight to dominos answering service. I proceeding to write on the dominos "contact us" page, assuming they would contact me through email. I received nothing. The next day I called dominos costumer service, after waiting 15 minutes and explaining my frustration they told me I had never wrote anything online and that's why they didn't contact me. They then got me no where and explained that the franchise office would contact me. Next day I was never contacted. I called the customer service AGAIN and she told me she couldn't help but would give me a $10 coupon in my email. I never received any type of coupon in to my email. She gave me a number of a regional office I could call. I called them and left a message with their manager. The regional manager never called me back so I called again today and left another message. So to wrap it up I've now waited 6 days since my order on the 1st. I've left multiple messages with plenty of different people and no one has had the courtesy to reach out to me. Again it's not about the money, my whole reason for complaining has nothing to do with the money. It has everything to do with me trying for 6 days to just talk to someone about my horrible terrible treatment I have been receiving from this damn company. I will never be ordering from dominos ever again and you will hear from my parents lawyer. Btw this is my 3rd time calling costumer service and I've been waiting 21 minutes so far to talk to someone :) get it together dominos. read more