On a busy Friday afternoon my classic car decided it didn't want to run anymore. I recently moved…read moreto the area and just started calling tow companies. The first two quoted me 3 and 9 hour wait times. I called Legacy and they told me someone would be with me shorty. An employee called me within 3 minutes and told me he was on the way. Darius arrived in 25 minutes and was apologizing for the long wait time in the 4pm rush hour traffic. Wait time?! I feel like I had just hung up the phone! He was friendly, professional and efficient. We were loaded up and on the way to the repair shop in 10 minutes! He took great care of my car and I cannot recommend Legacy towing enough! If you find yourself in need of a tow company call Legacy!

Called to schedule a tow at 645 a.m. for a service appointment at 10 but i told them 930. The…read moretechnician stated that he could have my car at the dealership by 9. I agreed. 8:30, 8:45, 9 no call or show from the driver. I patiently waited until 930 and called them back They stated that they were "heading my way". 9:55 I called back to cancel because at this point I would not make it on time for my appointment. Driver didn't seem bothered or empathetic at all. Not good business or communication. Do not Reccomend.

The Airport has changed the name and location of this lot during its current major renovations…read more The lot is currently called the Park and Wait lot. It's extremely convenient, 45 seconds from the arrivals terminal. It's one of the closest similar lots in the country. The new lot feels much safer and aesthetic than the old lot. I've missed the entrance the past few times. But yesterday I spotted the entrance ramp immediately past the entrances to the parking garage. This is a welcomed upgrade amidst the construction chaos. It's safe, extremely convenient and nicely landscaped.

I've now used the newer Cell Phone Parking lot a few times at Norfolk International Airport waiting…read moreon my college kids. Its located where the rental car station was nearby the terminal. Since this Summer 2023 the airport has been extremely aggressive with not allowing cars to park along the curb at baggage claim. Roaming staff in yellow vest with ask you to move if time not loading. The cell phone lot is a minute from baggage claim, so it works well to avoid the crunch waiting by the door. There is ample room even during peak travel periods. Find restrooms in the building along with a waiting area and even flight info. Vending is something that could be added.

Charlie did an absolute amazing job working on my 2016 Nissan Maxima and 2010 Toyota Camrey…read more Definitely a man with integrity who won't over charge you with services you won't need. And the results were second to none. Will always be bringing my car there.

Always giving people a hard time, had to return 5x to pass. They did not use to be like this being…read moreextra. I even asked could they fix the stuff for me and he said they do not do that but they supposedly offer that service and there is always older cars literally being worked on in that same building.

My other half had purchased new tires for his car. And thought it would be not too difficult of a…read moretask to execute. Fast forward a bit...by now it's dark and everything is closed. I search yelp and find this place after 9pm. Sent a message and actually got a response in a few minutes. Took the tires in and were taken care of without breaking the bank. Walked in the house in time to sing Happy Birthday to our oldest who turned 18!!!

Misleading name. They were closed. I had to go elsewhere to get my car urgently repaired.read more

These guys are great. I worked with my insurance company's emergency road service to tow my car…read morefor 3 1/2 days with no luck. Their list of towing companies is worse than bad. They finally called Rapid Transport who arrived 15 minutes later. Yay!!!!! The driver was polite and knowledgeable and was hooked up and gone in about 10 minutes. The dispatcher on the phone was polite and knowledgeable as well. Very professional. I unreservedly recommend them.

Damon or D'mon (sorry for the messed up name most likely) came really quick and was super friendly.read more

Devon came quickly and was very professional. My vehicle was on a military base, and he patiently…read morejumped through all of the hoops in order to come onto the base to pick up my vehicle. Throughout the entire ordeal he kept a great attitude. He notified me before he arrived to give me an ETA. I would definitely rely on Safe Hauling & Towing for any roadside assistance and towing in the future.

Do NOT bring your car here! Brought my car here for body work after an accident. Adjuster estimated…read morethe work to take 9 days TOTAL- the shop held my car hostage for SIXTY THREE DAYS! I kept calling about when my car was going to be done every time I called he lied about it! FINALLY got my car back, had it for a week realized now my AC didn't work, had it checked, come to find out the shop failed to replace the condenser which had a hole in it. Had to bring the car BACK TO THE SHOP, owner NEVER APOLOGIZED for the inconvenience!!!! My insurance paid him a check on June 4, he wouldn't repair my car till June 21, I felt like he should have Expeditiously fixed my car due to the fact his shop had possession of my vehicle for 63 days & he still returned my car to me unfinished!!!! I would not recommend ANYONE TO BRING THEIR VEHICLE HERE FOR ANY REASON!!

Excellent service, staff is very kind and professional. I have and would family and friends to this…read moreestablishment.

Outstanding service. Needed a Dodge Charger towed. They dispatched a driver very quickly. Butch was…read morevery knowledgable, patient, and got the job done quickly while maintaining a high safety standard. The price of the tow was said upfront and was fair. I would do business with Spartan and Butch again and would confidently recommend them. Thank you Butch and team!

Guy seeemed very nice and helpful at first , took longer than usual because" a really bad break up…read more"and his girlfriend messed up all his paperwork and bank account info ,...ok cool ,i should've known right there to go with someone else , finally my payment went thru , because it was "such a pain in the ass to tow the way he was supposed to tow a bmw .he did the lazy way which was hook up to aftermarket tow hitch ( which I didn't even. Know becuase I bought with vehicle. But as a towing company they knew and still attached to it ,which in return sent my car flying to hit a curb and off into bushes .first thing out his mouth was that wasn't my fault ,and continued to take the blame off himself saying he can't take a hit with insurance. Then didn't wanna give me insurance information,had to take a pic of his registration .