I had an incredible experience here. I was leaving for a trip, and they rushed to get my car ready…read morebefore I had to leave. They also were transparent about pricing, and the labor and effort was so worth it, especially when the damage was more extensive than we originally thought. I don't know anything about cars, and I never felt taken advantage of. Most importantly, as a queer nonbinary trans person, I often feel nervous about going into places like this, and I felt safe and affirmed the whole time! They even asked how I wanted to be addressed, which I've never experienced at a an auto body shop. I can't recommend this place highly enough, you should come here for anything you need! I certainly will be, and will be referring all of my friends.

I called there yesterday about getting my car inspected before the end of this month & I was given…read morean appointment for this morning. It was so easy & pleasant there, my car was carefully inspected & thankfully, all was good. However, they pointed out to me how the body work that had been done by another shop as a result of a collision 2 years ago wasn't done correctly. When I asked if they could fix it, they told me honestly that it would cost more to do than it was worth. This is the 2nd year I've had my car inspected there & will go there for any other work I might need in the future.

I came in on the brink of collapse...spiritually exhausted.mentally buffering...car acting like…read moreit's dad walked on him 4 years ago and he had no one to teach how to play ball. Now Enter: Wesley A.K.A Sir Grover of the Five Boroughs. Calm. Grounded. Knighted by competence alone. He assessed the situation with the steady presence of someone who actually knows what they're doing. No theatrics. No posturing. Just focused, skilled work. The kind that immediately lowers your blood pressure because you can tell you're in capable hands. THEN! ...he transformed into Oscar of the Ethical.Gruff exterior energy, heart of gold. No upselling. No pressure. No weird "trust me, bro" fog. Just honesty, boundaries, and a clear sense of right and wrong -- which, in New York, is a spiritual experience, especially after this devastating snow storm, especially in these times where common sense ain't so common and people hoard common sense like toilet paper during Covid. And FINALLY he revealed his final form: The Count of Clear Explanations. One... clear explanation. Two... clear options. Three... a human being who understands what's happening to their own car. He broke everything down in actual layman's terms without making me feel small, slow, or clueless. I walked out understanding what was wrong with my car and why -- which is rare enough that I almost cried into my MetroCard. What stood out the most was the trust factor. I come from a family of cabbies and with my dad on his death bed, a car that still had payments on it, I still didn't have what I needed most -- a mechanic I could trust. A guy. Growing up around cars, I knew how important having "a guy" is, and today I think I found one. I never once felt like I was being played, rushed, or gently nudged toward something I didn't understand. In a city where finding a trustworthy mechanic can feel like dating in your 40s, this was a green-flag parade. They might have canceled Sesame Street this week, but we got the real SESAME STREETZ. (With a Z if you missed it) You can't cancel Sesame Street -- Ha! Let's see you try! Like ninja turtles it goes underground. And thank God for that, because the world still needs Sesame Street. So thanks, Wesley, for reminding me what real New York is about. So if you're looking for: real mechanical competence, clear, respectful communication, and someone whose ethics don't evaporate the second money enters the room... Congratulations. You've found your guy. Ten out of ten. HIGHLY RECCOMEND Would trust all three forms of this man with my chariot again. Great value

Subject: Complaint Against AAMCO Location at 1266 Ralph Ave, Brooklyn, NY…read more To Whom It May Concern, On August 22, 2025, at approximately 8:35 a.m., I arrived at the AAMCO located at 1266 Ralph Avenue, Brooklyn, NY for a scheduled 9:00 a.m. appointment to have my transmission fluid checked. I checked in with the receptionist, Nakita, who confirmed my appointment. I explained that I needed to leave within two hours to pick up my son from school, and she acknowledged this. I asked her for an approximate cost if a transmission fluid change was needed. She replied that she had no idea. I was then referred to the office manager (a heavyset, balding Hispanic male), but when I asked him for an estimate, he gave evasive responses such as, "It might be very expensive, we have to do the complete diagnostic on your vehicle, we don't know what it might need until we do it." I simply wanted a general price range but was not given any clear information. After waiting 2.5 hours, I noticed my car had not been worked on and was still sitting untouched. I explained to the receptionist that I needed to leave and asked to pay for whatever had been done so far. She told me I could not leave until they were finished. At this point, the service manager approached me and told me: "Take your car and don't come back here. Y'all [N-words] be bugging." I told him I was willing to pay for any services performed, but he refused, saying: "Your money's not good here, just don't come back here. We don't need your kind of money." I left the location feeling humiliated, discriminated against, and deeply disappointed. Not only was my appointment disregarded, but I was also subjected to racially offensive and discriminatory treatment by the staff. I am requesting: 1. A formal investigation into this incident. 2. A written apology from AAMCO and the staff involved. 3. Assurance that disciplinary action and sensitivity training will be taken to prevent such treatment of other customers. I trusted AAMCO with my business and instead was treated with blatant disrespect. I expect this matter to be taken seriously and addressed immediately. Sincerely, Mr.Dupree

They always take care of my oil changes! Fast and affordable. They also make sure to add air in all…read moreof my tires and check all gauges and any areas of concern.

Fast, affordable oil change with great service I'll definitely be back for maintenance.read more

The worst shop to take your vehicle to took my van there for one thing he said it was another paid…read more24 hundred for him to rebuild my transmission n it's still giving problems.. then the guys there look like they have no clue what's going on he is using old parts n useing the cheapest way to fix your vehicle i recommend.U DO NOT TAKE YOUR CAR HERE..

If I could give this place a -5, I would. However, please take the advice of everyone who gave it 1…read morestar. Anything higher than 1 star is someone Azi, or Ozzie asked to give him a good review. If this place is so great, why is the business always empty? This is a prime location, and I have NEVER seen cars lined up to be repaired there. I had my transmission rebuilt in October 2022 with a six-month warranty. A couple of weeks ago, the transmission was messed up again. I had the car towed, and Azi or Ozzie called me and told me it was the line to the transmission and not the transmission. He said he had already fixed it without consulting me first. The lines are not included in the warranty, which he did not replace when he rebuilt the transmission (if it was rebuilt the first time). He also said my car needed oil (which he claims he added) and other fluids and included it in the price. All of this was without my consent, and we didn't pay for it either when we picked up the car. Two days later, I heard this shaking sound underneath the car, and then the car started smoking. I thought the plate underneath the car was improperly secured when they changed the lines. I got out of the car, and all the fluid leaked out. I called him, and he said it was the water pump. Shocking, right? How could he diagnose it by phone? It could have been the radiator, a hose, or something completely unrelated. I think he damaged the water pump when he changed the lines two days prior, so he knew what the issue was when I called. Again, I had the car towed; low and behold, it was the water pump. He tried to charge us $550 to have someone replace it. That was not happening!!! So, again I had my car towed to my regular mechanic in Queens. I should have had it towed there initially, but I thought Azi would be honorable and admit he screwed up. Instead, he wanted to drain us for more money. I had the water pumped fixed in Queens for $325. I am big on a person's energy and spirit. This guy's energy is wicked, and he is money hungry. So please take my advice and do not take your car here, and if you do, do not leave your car while they work on it.

Rami is a scammer, I had a very disappointing experience with him, I brought my Mercedes to him for…read morewhat seemed like a simple transmission issue, but the repairs took far longer than expected. I was told the car would be ready in few days, but it ended up taking over two weeks with no communication from their side. I had to keep calling to get updates, and each time, I was given a different excuse. When I finally got my car back, the transmission problem wasn't even fully resolved, After spending a significant amount of money, I still had the same problem, I went back to him again after 8 months and he took everything apart and charge me again the same amount and he was so nasty to me it's unbelievable. he's a scam bag big time. I'm frustrated with the lack of professionalism and the poor quality of work. I cannot recommend him based on my experience, and I will not be returning. Stay away from this guy as far as you can.

These guys are great. They have done multiple transmissions for me and even though I am several…read morestates away in North Carolina, they provide better service than I have been able to find locally. The transmissions come back quickly, work perfectly, and you can't beat their warranty. I would (and have) recommend them to anyone that needs their transmission rebuilt.

After going to different auto repair shops to identify my engine issue, port Richmond Automotive…read morewas able to find the problem with a professional complete diagnostic. Staff were very helpful and pricing was very reasonable. I will make these guys my go to for car repair. I highly recommend them.

I found this shop several years ago when looking for a new shop after my mechanic retired. A friend…read morerefered Charile to me as an honest repair shop. I have since used it for my cars, my children's cars and referred my friends to them. Their repair work have been consistantly good and complete. Charlie and his staff communicates consistantly about the status of your repair. When you visit the shop there is constant work going on but amazingly the work turns around pretty quickly. The best compliment I can give is "I Trust them" and the bonus is the cost is resonable.

Great service.When I bring in my Porsche 911 its feels just as if I just bought it. Any job is done…read moreon a professional level.I will be bringing in the rest of my fleet of cars. Thank You Otto

I've been going to this shop for years. I love having my car serviced there whenever there is an…read moreissue. Adam is one of the most honest and Reliable auto mechanics in Brooklyn. He is very professional and his pricing is reasonable. Otto Motor Works, works for me!