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    Dollarama

    3.0 (2 reviews)
    Open 9:00 am - 9:00 pm

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    2 months ago

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    Taffeta and Tulle Bridal

    Taffeta and Tulle Bridal

    (6 reviews)

    $$

    I want to speak of my experience with Taffeta and Tulle in Airdrie…read more Communication...no follow ups, no mock up as promised .....no deliverance of product and services. Imagine paying $3800 10 months ago and promised X Y Z....having my maid of honour fly from Toronto for this experience. 6 weeks before your wedding you are told there is no dress. She wasn't able to tell me where my dress was, when it was sent to manufacture, no tracking on my gown. She could not tell me who was answering my text messages her or the assistant, the first of June when I kept messaging to inquire. That is what I experienced when I have tried in vain since February to get my mock up and dress in time for Aug 4th. No communication, no returned emails, no returned phone calls, no reassurance that the dream 1930's inspired wedding dress to go with our 1930's inspired wedding. No remorse from the owner...zero empathy. Good luck getting a refund....she had no intentions of providing the refund. She has no issues blaming all ongoing problems she has suffered on her assistant who no longer works there & personal issues she is suffering from. My fiancé and I had to literally chase her....source her private phone.....and force a refund from her via EMT as she never processed the one to our credit card. (Which she claimed to do infront of us) We were sent a portion one day via EMT and still had go back and source the rest the refund. Calling her - to get a response for the rest on our money. We then had to purchase another dress equivalent to the cost of the 1st dress, and pay in full for an off the rack dress. I am still upset as the new dress is not my custom made gown I dreamed of. We are 4 weeks from our wedding and she could not put herself in our shoes...it was all about her. I don't love the dress I had to purchase, I feel my experience is now jaded and I don't feel the same about the dress I had to buy. This is not the experience I would wish on anyone for their wedding.. Taffeta and Tulle Bridal

    Taffeta and Tulle Bridal deserves more than just a 5* review! Marisza and Sam are not only…read morewonderful ladies, but the level of service and the overall experience exceeded my expectations. Every bride knows that wedding dress shopping can get to be a bit overwhelming at times and although you know what you want, you can't always find the exact one that matches that vision that you have. Marisza and Sam made that vision come to life! I opted to go with a custom Mish.Elle wedding gown, incorporating the various parts of dresses I liked into a dress that I love! The overall experience from my first bridal appointment, to my design appointment, to trying on my own custom gown for the very first time was a truly memorable experience. I would absolutely recommend Taffeta and Tulle Bridal regardless of whether you are looking for something off the rack or looking for something made specially for your big day! The personal touch to your appointments cannot be matched. Thank you again Marisza and Sam for everything! I cannot wait to wear my dress in only a few short weeks!

    Dollarama - discountstore - Updated May 2026

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