Worst cashier ever. Had no idea what she was doing and was counting my items while cross-…read morereferencing the screen. She said she overcharged me then tried to say she undercharged me. I left without purchase.... She was rude too and kept blaming the technology and not her own stupidity.

We went here two days ago because our Ac went out and needed a window AC unit first the fact we…read morefound one for $117 was amazing and great value! When checking out Eric told us about signing up for rewards and you get a 15% coupon after 48 hours that you can use on your entire next purchase. That right there sold us on if we were gonna buy a L shape sectional we found and loved. Went back today and two gentleman helped us get it to our truck. The customer service here is beyond amazing and we appreciate everyone's help. We will definitely tell our friends about this place to find such great deals!

Their service was great and their selection/value was fine ( I found two new Yeti cups for $10!!)…read more It is exactly what you expect from a bin store, you dig and dig and hope for gold. They keep it clean and are constantly organizing. Their items they have to the side are way overpriced but the bins more than make up for it

This store is amazing. It has just about every random thing you could think of. The bins do seem a…read morebit unsanitary as many people roll through and touch everything, although, that's a bit inevitable with any store. I've found many great products with great prices here. The pricing goes by the day so Sunday-Monday seem to be the prime days to get the best stuff at the best prices. The employees aren't very easy to spot and most don't speak much English, but the store is pretty self explanatory and I notice they do a good job tidying up. I've found a plethora of items here from Amika blowout spray to puzzle advent calendars, and even cases of Celcius and C4 energy drinks! Would recommend visiting, but maybe bring gloves or hand sanitizer!

11/26/22 Do things change over time? Some times they do…read more Other times they do not. The last time I was here, I was hoping the bathrooms would be cleaned up at the very least. I guess management is tell me and others " You can hope." Well the managment and staff members we saw at the checkout line were great. They gave off a good positive attitude and vibes. The was nicely stocked, but noticed the flooring was breaking apart an various places. Particularly by the bathrooms. The men's bathroom was just as disturbing as the last time I saw it. Employees who have to use the bathroom when nature calls are in for a rude awaking. Standing in a puddle or dried piss on the floor doesn't make me feel any better. Especially knowing your shoes can track this stuff all over your house...if you live in a household that wears shoes in the house/apartment. Last time I don't believe I took photos of the men's bathroom. This time I did. Please get this fixed, because someone could end up slipping on the broken tiles or get some kind of sickness using those bathrooms. The only reason I haven't given this review a 1 star is because the manager and staff members we met had great personalities.

Big lots surprisingly has a decent selection of home goods, decor, everyday snacks, food needs!…read moreCleaning products , laundry needs, pet products and I have always received good service at their various locations. I would not furnish my home from there but for storage needs, outdoor furniture we have been happy with their service and selection!

Most of the inventory is dated and not great quality. You are better off selling online yourself…read more(so easy and you do not give up 60%) or donating to those in need. Be prepared, some of the staff has an attitude problem (for no reason). Good luck.

This store is amazing. I can't believe it's been around 13 years and I never knew it. I…read moreaccidentally came on the day of the sidewalk sale. Unbelievably good clothes for $5 each. The clothes inside equally amazing and surprisingly affordable. Lots of famous brands and really high quality clothing in a variety of sizes. They don't have fitting rooms which I was at first not happy about, but as it turns out everyone just changes in front of the mirrors in a back corner. It was the most fun communal shopping experience I've ever had, getting feedback on everything I tried on. This is my go-to shop for dance clothes and work clothes from here on out.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

Burlington = Retail Nightmare…read more Where do I even start? 1 Had to hunt down an employee just to ask about returns. She confidently told me I couldn't return without a receipt. (Wrong. The cashier later gave me store credit in 2 seconds. So... why is your staff giving customers false info??) 2 Stood in a 30-minute return line because only two registers were open. 3 Fitting room employee? Rude, short, and definitely not customer-friendly. 4 Went to check out. Another 35 minutes in line. Watched an employee organize shopping bags for TEN minutes before hopping on a register while 30+ people stood there fuming. Yes, I took a picture. This place is chaos: disorganized, understaffed, poor selection of merchandise and apparently allergic to customer service. Honestly felt like they were daring people to never come back. Burlington, if this is your idea of "off-price retail," the only thing you're saving me is time--because I won't waste another minute here.

It's a Sunday and 4 clerks barely speak English. An hour in line to check out so far and still 20…read morepeople waiting infront of us and behind us. We are coming into holiday season this is not acceptable!

So disorganized. Looked cluttered and ramshackle. Cashier…read morewas helpful but not too happy.

Driving back from Reston to Ashburn via Herndon, I came across this small plaza that had a dollar…read moretree store. I haven't visited one in years so stopped in after a visit to another store. I was really surprised at the range of products inside all at very reasonable prices. From snacks to household products to party goods and I picked up a few items. Of special interest was their stock of Isopropyl Alcohol which is in high demand during this pandemic and OTC medicine. Highly recommend and very pleasantly surprised. Very courteous staff.

Great store with very fair prices. Everything was quality stuff, no junk in sight! It's worth the…read moredrive if you're anywhere nearby, my favorite second hand store in NOVA!

Such a beautiful quaint store . He was nice, we stayed 5 minutes passed closing and he didn't push…read moreus out.

Store is not well maintained while 2 store clerks sit and talk at cash register. Our family and…read morechild needed a restroom.The Hispanic female said, Go next door to Big Lots". It's sad that your business is not customer friendly. Maybe your store needs a county inspection.

Upset that I tried several times to call store with hang ups. Needed to speak with an associate to…read morehold my package that I paid for but left at the counter. Perhaps if the associate wasn't on her personal phone (speaker at that) she would have remembered to give my items in the bag! I'll have to return in person tomorrow

Clean and organized store. I love the addition of the self-checkout! Even still, the staff was…read morehelpful and friendly.

I did a couple of online orders the yesterday and today, and the service was complete and pleasant…read morewhen I did the pickups. The bluetooth speakers I bought are an excellent value for the money. Because of the low price, I was also able to make a donation to Toys for Tots. All good. Very nice people at the Potomac Run store. Thanks.