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    Dollar Tree

    2.7 (25 reviews)
    InexpensiveDiscount Store

    Dollar Tree Photos

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    Haley Z.

    I was one of the biggest pains in the butt as a customer! Last week I purchased $30 worth of stuff for the Easter bonnet parade in NYC. It was canceled due to covid restrictions. I had two big bags of stuff I couldn't use. I kept my receipt. Because of their "no refund" policy that's labeled at the bottom of the receipt, I couldn't get my money back. I could, instead, do an even exchange. So I went shopping for 30 new items to exchange. Cindy was my cashier and she was very calm, poised and patient. She scanned every new item, then scanned every return item which showed a negative amount each time. It seemed like an easy system. Then she pushed a button on the register. Something was wrong. She pushed it again. Something was still wrong. Cindy called for the manager Beatrix. A small line was forming behind me. Beatrix looked over the charge and explained something to Cindy. They had to push F2 or something in their system. But, again, something was wrong. They deleted the whole transaction and started again, needing to re-ring every item I wanted to purchase and then every item I wanted to return. Beatrix explained to Cindy what to do and she patiently rang me up again. The line behind me was getting longer and I was feeling bad for taking up so much extra time. But! The computer malfunctioned again. I'm not familiar with their system so I don't know exactly what the problem was. But it happened yet again! Beatrix came over and deleted the transaction for a second time. Cindy started over. She had to ring up all 30 items again and then ring up all 30 returned items again. It finally worked! The whole process took over 10 minutes. Beatrix directed people waiting to go to another line. Cindy saw it through and eventually was able to do an even exchange for me. I know I was a disaster customer, but I tried to be patient and polite. Cindy was so nice and calm and didn't judge me. She took care of business, asked for help when she needed it, and treated me with decency. She is a great employee and someone I would want to hire. I was mortified that my transaction was such a pain for so many people! I was impressed with the way Cindy continued to do her job pleasantly. Thank you! And I'm so sorry!

    I wanted to buy a card, but I could not browse for one in this aisle.
    Laura W.

    I wanted to buy a birthday card today, so I stopped at Dollar Tree in Pelham Manor, NY, on my way home from work. What I encountered at this Dollar Tree is unacceptable. I notified the local fire department regarding the fire code infractions, and I contacted the corporate office for Dollar Tree. Dollar Tree is a good store, but this location clearly needs new management. Perhaps a work ethic is a quality that a manager should have.

    Christian G.

    He has great customer service , he is kind , funny , and Generous. Every time I come by he greets me and he is very respectful . He takes his job very serious and makes sure customers get what they need and helps everyone around him be better. Very happy and will continue to come back.

    Broken glass in one of the aisles
    Laura F.

    OMG where do I begin?!?! How about with one word.. DISGUSTING!!! I went in to see if they had anything I needed but instead of looking around I was side tracked by the huge mess on the floors in almost every isle even broken glass!! I took out my phone & started snapping away. When I was done and I had to reach for my hand sanitizer. The place was not only messy it was dirty. Sitting in my car & going through the pictures I just took I couldn't believe how many I took. That's how messy it was!! Ok so I wait a week (not planned) and return hoping that the prior week was just a bad day for this Dollar Tree store but NOPE it was worse which I didn't think it was possible!! I can't believe a store is allowed to operate in this poor condition! The Manager should be FIRED!!! There is NO excuse EVER to have a store opened to the public like this unless of course there was an EARTHQUAKE!!! Shame on you to Upper Management for not overseeing this store or simply ignoring it. It would be more costly to have lawsuits from people getting hurt by tripping & falling over all these items in the aisle than it would be to train &/or retrain your workers to actually DO THEIR JOBS!! It's very simple DO YOUR JOB OR SOMEONE ELSE WILL!! After taking pictures again this time and before walking out I asked a cashier the name of the Manager which he told me, Con (Not sure if I spelled it correctly). If anyone NEEDS to go to this particular store in Pelham Manor near BJ's, I would advise you to wear Swat Gear to avoid getting injured!! Just saying!!!

    This is the customer service you get at this dollar tree. You wonder if what he is actually doing on his phone ...

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    11 months ago

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    6 years ago

    Many employees not wearing their mask properly. Under the nose doesn't cut it. They need to do better

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    4 years ago

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    6 years ago

    Got a balloon bouquet for my daughters birthday. Denise and her staff were very helpful.

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    Ask the Community - Dollar Tree

    At what time does it open tomorrow morning?

    8am

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    Nike Unite - North Bronx

    Nike Unite - North Bronx

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    I been on a Nike kick especially lately trying to get some good gear to motivate myself to keep…read moregoing to the gym and this is a great store for the neighborhood. I like the North Bronx branding. They should have some running shirts with the Nike North Bronx branding, I'd definitely cop one. So usually if I'm going to get Nike stuff, I'll go to the factory store in the Woodbury commons which is most convenient to me. I got some great running shoes there a few years ago that are still my current pair. Or I was planning on going to the factory store in Newark but who wants to make that drive and deal with that traffic and tolls. And I'll never pay full retail at a Manhattan store. I did actually go to the Newark factory store and honestly this store here in co op city has similar prices. Idk if this is supposed to be a clearance store or factory store (neither terminology is used here), but it seems to be like a clearance store. There's some decent discounts on clothing and shoes/sneakers that are similar to prices I saw at the Newark store and other "factory" stores, so it's probably similar items and prices. It's hit or miss though. Stuff that is in the store all the time is discounted lightly, but still a bit pricey in my opinion and there's a clearance rack where there's an extra like 20% off where you may get lucky. There are random times where there are good extra sales, and recommended to use the app or sign up, which I did and was able to get a sale on top of a sale for a training shirt, which I was able to pick up in this store instead of paying for shipping. Not a huge selection but large enough that they have sneakers, running shoes, clearance/refurbished shoes, running shirts, shorts, yoga shirts/shorts, and pants. Usually these full time items are not heavily discounted but you'll get a little break from the sticker price. The staff in my experiences seem helpful. Shoutout to Michael who made some recommendations, and was super helpful in helping me pick up my item seamlessly. I'll definitely be coming back to keep an eye on the sales

    Must say Nike is A very good brand growing up is all I saw , having a store in the Bronx…read moreit just gives it a hint of perfection . Came to the store they had so many sales and discount many sneakers to choose from our cashier I wish I had her name was very nice And help us save some more with more discounts. The store is nice and spacious very clean Everyone seem to do there job And prices are pretty reasonable . I recommend this store

    Dollar Tree - discountstore - Updated May 2026

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