Always well stocked, friendly staff, great prices and a consistent quality. They have lots of…read morehousehold goods as well as stylish clothes and purses.

On 07/26/2025 Extremely Disappointed by Marshall's Experience Ignored, Profiled, and Embarrassed…read more I had a deeply disappointing and uncomfortable experience while shopping at Marshall's recently, and I feel compelled to share it. My niece and I went in to purchase two specific hair tools that were locked in a case those were the only items we came in for. When we got to the case, we pressed the assistance button multiple times over the course of 10-15 minutes. Each time, the speaker would say that help was on the way but no one ever came. The store wasn't even busy; it was just the two of us and maybe three other shoppers. As we had just walked in at 9:30 am when they opened. One employee was standing about 10 feet away from us the entire time, clearly hearing the assistance requests. But instead of helping, she kept avoiding us literally walking away to another section of the beauty area each time the button went off. It was as if she was deliberately trying not to help us. After waiting for far too long and giving her the benefit of the doubt wondering if maybe she didn't work in that section or didn't realize the alert was coming from us I finally walked over to her and asked for help directly. That's when the situation got worse. She told us we weren't allowed to carry the items ourselves because they were considered "high-ticket". It was difficult to get her to allow me to purchase two items from the case it's like I had to keep explaining to her that my intention was to purchase them both. She wanted to talk about them instead of take them out the case. I felt like maybe she wasn't realizing I'm seriously in here to buy the items not discuss them. I clarified that these were the only items we came in to buy and assumed that after she took them out of the case we would carry them to checkout. She was stumbling over the idea of us taking them to checkout. I'm feeling lost at this point because her plan is to hold them while we shop. I'm explained to her we are done shopping why would she hold them and we need them to checkout and she couldn't figure out how to not take them to the front but just hold them. Eventually, after some back and forth, the manager approved it for us to just take them ourselves. I don't care about holding the products I shop as stores where you never have to hold the items they handled it all for you so that's not weird. It was her not trying to make sure we could actually buy them I couldn't comprehend. I will say not once did either employee get rude or nasty with us. I want to make sure that is clear. This was more so the first employee awkwardly treating us like she was sure we would steal the items and the elephant in the room was she knew we would steal it if she gave it to us. The manager agreed immediately to let us walk them to the front. The first employee was making small talk and everything once I let her know we were needing help. But by then, the damage was done. My niece was visibly upset she had never experienced something like this before. She felt like we were being treated like thieves, and since the items were for her, she felt personally responsible for the way we were treated. She kept saying how frustrated and embarrassed she was, and it was painful to watch her internalize that kind of profiling. I explained to her that this isn't the norm everywhere that retailers who prioritize customer service and train their staff properly don't make you feel like a criminal for trying to spend your money. The whole situation could have been handled so differently if someone had simply acknowledged us, offered to help, or even treated us with basic decency. Instead, we were treated like suspects over $90 worth of items while I'm carrying a $2,500 purse for context and I know sometimes people will assume you cannot afford things based off the way you carry yourself but we were well dressed and didn't give off we are here to rob you. I'm also a mature adult so I don't look childish or anything either. This experience was insulting, dismissive, and rooted in a lack of professionalism and possibly bias. I truly hope Marshall's takes this as a reminder that customer experience matters and that the way your staff chooses to treat people has real consequences. I honestly would like for them to teach their employees how to handle their higher ticketed items better. They need to know how to get them from the case to the register without making people feel like this.

Chelsea was quick and efficient ordering what I needed. Very polite. I highly recommend this…read morelocation.

I was at this location today and had a great experience…read more The store really isn't at fault but the in and out is a bit crazy with busy traffic. The coffee is pretty good and the staff are friendly. I had one employee who asked me how I liked the coffee when she saw me in the store later. Nice job

books a million books a thousand books a hundred books a ten books a one. Yes. You are correct on…read morethat. You will go home with 1 book or if you leave empty handed you will come back yes. Beautiful store with variety and best bathroom ever. Coffee shop inside but it's never staffed are they working somewhere else why? Good coffee I like better than starbocks. Ok magazine collection come try

Very clean and organized. Friendly, helpful staff and a convenient location right off the exit…read more Nice barista area too.

Friendly staff in store ad very helpful. Will be going back soon . Had a good sales…read more sales the week I went to the store

Compared to some of the other Weis Markets in the Stafford area, this is one of the better ones…read more Store is always clean and the staff no matter when I come are always friendly. Selection are limited however they most times have niche items I can't find at other stores and even other Weis Markets.

Great staff always friendly, never know what maybe in a bin. Wide range of stuff from tools to…read moreboots. Super prices if you find what you need. I like to $2 days myself

Why There isn't a yelp for them ‍I visited for the first time this week. I was confused by the…read morepricing but asked some helpful folks. I would recommend going in the evening. Even if your shopping isn't successful, you will get an understanding of how things work. You gave to bring your patience and enjoy the thrill of the hunt. Folks can get hmmmm competitive. The good thing is that you can check your phone, compare prices. Don't assume you are getting the best deal. Check the expiration dates on perishables. If you have kids or like crafts you will be happy. I'm boring and practical and only spent $9.00 on $1.00 day. I got Benadryl, Himalayan pink salt, Nescafé coffee, some crafts/paint by number to take camping, washing detergent sheets..... never seen this before. A stainless steel spatula, and some ppe mask which is probably the only thing I didn't need. Enjoy the hunt, shop responsibly but be discerning.

Very nice and new shopping center with a variety of much needed stores in the area. Grounds are…read moresuper clean and it has ample parking!

can they cut grass on divided southpoint parkway going towards walmart it is discusting and makes…read moreme not want to shop at any of the shops trash dead grass shrubs makes terrible first impression i think they cut it once last year and removed dead shrubs please please take a look and take care of it thanks

Wonderful service from friendly volunteers. They have a…read morewide variety of products, a bit of everything. The prices are fair and reasonable. All proceeds go directly to help those in need locally.

Okay thrift. Clean and orderly, but definitely overpriced for thrift. This wouldn't be a regular…read morestop on my route. I was in and out in a jiffy and didn't buy anything, although they did have something I wanted.