It is so nice to be greeted with a cheerful smile! The Hertz reps, Candy and Drew, are two of the…read morefriendliest people I have had the pleasure of meeting. The check-in process took about three minutes, the care was excellent, and I highly recommend this location! I read the previous reviews, and I can only suppose they were under different management back then, because that is not what I experienced at all. Mine was a 100% excellent experience.

Worst customer service. I had no option as my car was in the collision center after got hit from…read morebehind. The other party's insurance uses Hertz. Terrible, horrible experience. The 1800 would tell you one thing only to get a different thing when you go to this office. The lady there seems to have a bad attitude not sure why. She doesn't like to work there, find a different job. She shouldn't be working in a customer facing job. The office is tiny shared in a Ford dealership. What else can be bad about this rental office... Don't waste your time, go somewhere else.

In here today picking up a car and these men and women are hustling big time , a huge crowd of…read morecustomers and the employees are making it happen ! Doing it all with a smile , excellent customer service and professionalism. Great job Enterprise Rockwall Tx !!

Do NOT use enterprise ever. They are currently allowing people to make reservations. Even…read moreconfirming only to say "we are weeks backed up. You will have to get on a list". Ruined an entire day. Had it all planed to go get it. Ended up checking 4 car rental sites. 2 were legit and said no reservations allowed at this time. Enterprise and thrifty allowed reservations. Thrifty is legit. Enterprise wants as many to sign up as possible with no promise of a vehicle. Improve by shutting down the online reservation when you're full. Doesn't matter what you do. The way the woman spoke on the phone proves you don't give two craps if you ruin a clients day. Pic is confirmed confirmation after I checked in Hit them where it hurts like they do to customers.

This place is horrible was supposed to have a car this morning when we called to confirm they…read moredidn't have a car but would have one by 2. When didn't hear back called still no car. Rude customer service and support. They don't hesitate to take your money but then you have to wait 5 days to get refunded.

The morning of my rental, which was supposed to be a full-size SUV, I got a phone call that Avis…read moreRockwall would not have my reserved vehicle available. It was not a problem for me, as this was just a two-day rental because my car was in the shop, so I willingly took a smaller SUV. My check in later that day happened to be with the store manager, and she was pleasant and reasonably efficient. She took me out to show me the car, and specifically pointed to the gas gauge and said you can see it is full. Although there was a tiny yellow line at the top, I assumed for this vehicle, which was a Jeep Cherokee, that was standard for a full tank. I drove the car one day out of the two days, and returned it on the second day after filling the tank. Because I had driven so few miles, the tank-fill shut off at a gallon and a half of gas, which was full. When I then returned the car to Avis, the clerk looked at the gas gauge and said it didn't look full, because it had the same yellow line at the top. I showed him my receipt, and because my receipt from Kroger's had the date, but no timestamp on it, he proceeded to say there would be refueling fees because the tank was not full. End of story, I spent 10 minutes arguing with the clerk and got nowhere. Manager came out, checked the car and came back and said it's full and checked me out. No apology, no pleasantries, just sent me on my way. A total scam to try and get me to pay a refueling fee on a completely full gas tank. I will never go to this Avis location again. I hate to leave a poor review, but sometimes the public just needs to know the real scoop on a scam store.

We have taken several cars to Sean. He is very upfront with the work he is going to do as well as…read morea timeline. If there are additional things he sees while working on your car he gives options for the repair. His work is very clean and he's been able to repair dents I thought might be too big. Highly recommend!

I highly recommend Divine Dents for your hail damage repair. I had no idea the extent of the damage…read moreand thought it would be a simple repair. Sean, was very professional and explained the process and ensured I would get the best possible outcome. It took longer than expected but it was worth it. My car looks brand new.

I needed a van to transport my mother from Sherman to DFW Airport and David at WE ROLL U was able…read moreto get me in a van within a few hours notice, and the rental process was seamless and efficient, we will definitely be using them again. E. Green