I could not love this store more than I do. If you'd like…read moreto support a small business in the community that clearly takes great care of its staff, then this is the place for you. This crew is always chatty, helpful, and considerate. They are always well staffed and their crew is incredibly knowledgeable. I was buying some prepared meat to take home and cook and the woman behind the counter went out of her way to answer my questions about best Cook times, etc. and even went back to the kitchen to ask the chef for some advice. Oh, and the prepared foods are amazing! Subs? Deli? Kebabs? Amazing! Like, where do you get this kind of amazing service anymore?

As a pescatarian I buy and eat a lot of vegetables so I am always on the lookout for great places…read moreto buy my vegies and other food. If I am in the Willowick area I will usually try to stop by Sweetberry Fresh Market to see what I can find. Sweetberry is a medium sized market with a large selection of produce and fruits, a full deli counter, butcher counter, bakery, groceries and prepared foods. Once you have parked you get your first taste of what is best and freshest since they have a display of vegies on sale on the side and front porch; which is open in the summer and covered in the winter. Inside you find a tightly packed market which is usually packed with people. The staff does a nice job of keeping things moving, but it can get a bit overwhelming and slow at times. I usually concentrate on the fruits and vegetables; prices are moderate, although I can usually find good deals on the sale items. For me I can pass on most of the other food, while they have a freezer of frozen fish and seafood, there is no fresh seafood. Most times I visit Sweetberry while the selection is good between the crowds and the prices, I either leave with nothing or just a couple of items. If you are in the area Sweetberry is a good alternative to the grocery stores, but probably not worth a special trip.

This store has really gone down. The customer service is horrible and I had a manager literally…read morescream at me because I politely asked her for help. I went to the money store to put money on my one card, no one was there! Then I find out she's standing at the front of the store watching the registers because apparently a bunch of employees went on lunch. I just walked out. I tried to place an order on the app for pick up, half of the stuff I wanted was out of stock and would be shipped to me at a later date. I was thinking okay, at least the main things I wanted I could pick up were there, so I go to check out, I enter my pin, which has been the same for years, and it said I entered the wrong pin. It did that two more times, then it said I can't use my card for 24 hours! I just canceled the whole order and went to another store. I refuse to EVER go to that store or order from that store again!

Trash. Yesterday as I was checking out, the cashier was feverishly texting. Didn't look at me or…read moreknowledge me. Just keep texting. I asked her if I was interrupting her. That seemed to work. I am really sick of stores allowing me to spend my money there and the employees don't give a crap. Shame on the management. I bet he or she sits in their office all day/night on their phone too.

I wanna know why at check out you have to feed cash through a slot underneath the conveyor belt?…read moreIs it because our current check out employees don't know how to count?? Or balance a cash register.? No wonder Amazon has taken over the world. I continue getting aggravated every time I shop.

They will not refill my kolonopin prescription due to the fact that the manger said I have to have…read moremy doctor call in after she already called in I had to wait 10 days to get my anxiety medication I missed work and everything because I rely heavily on this medication to live a normal life and I've been told by many of my friends it definetly has to do with race my white girlfriend had no problem and we have the same doctor

I absolutely love this store. The manager Margie helped me find the perfect Sunday sauce. She told…read moreme a lot about the different canned tomato options. The sauce turned out perfect and was a big hit. The deli counter is great also. The sausage is perfect. I bought 6 lbs today and even got a complimentary slice of pepperoni roll. Great comfortable place to shop.

I needed help making choices for a small party tray. 1…read more Knowledge: they suggested some meats and different cheeses, asked if I wanted to slice it or cube it. I selected cubed and they cut into chunks so I can decide how I want to cut at home. 2. Courtesy: they answered my questions, made suggestions (since I know nothing) and treated me with respect. 3. Their food is delicious, almost too many choices!

We love "Heinen's Grocery Store". They are right near our…read morehouse so it couldn't be easier to get what we need when we need it. The folks that work there are neighborhood people. Kind, professional and helpful. The quality of the food, in every form, is always excellent. The store is always neat, clean and well organized. They always have plenty of everything. I remember even during the "COVID" years we always found what we needed. And when you're all done shopping and ready to go there are always plenty of cashiers to help get you on your way. "Heinen's" is a great organization.

Heinens! Where the aisles are big enough and the staff is ALWAYS polite!! Their prices are worth my…read moresanity.

Convenient place to get beer and lottery tickets. The owner is quite nice and the selection is what…read moreyou should expect perhaps a bit better.

This is the best convenience store ever. The man and woman couple that own it are there from open…read moreto close and they work their butts off!! They are incredibly friendly and helpful. Nothing is ever out of stock and the greatest part is their food section. 9 out of 10 convenience stores overprice everything in the pantry section, like over $1 for a pack of cheap ramen. This place has quality name brands at the same price you would find at any store, so it's easy to make it a one shop stop. Once I started going here, I never went to another corner store again. They even have little trinkets, like gag gifts and board games! It's a fun experience every time. Definitely give them a try. (Plus- I've only bought lottery tickets there 4 times and each time I've quadrupled my money). Love them!!

First of all, I want to say that this review is for Mentor FRESH Foods, not the former Mentor…read morefamily foods. The new owners are running this place into the ground. It used to be my absolute favorite grocery store. Now it seems like the inventory is extremely limited, the prices are beyond ridiculous, ($7.29 for a bag of rolls?) the produce is terrible, and the staff, well, at least some of the newer staff seem unfriendly and unhelpful. Even the cool 50's music is gone, and no I'm not a senior citizen, I just liked it. I have shopped here for over 25 years and I think I can say I am done. The only thing that has kept me there is that the butcher department, which still seems to be doing a good job. This store could be so much better, because it used to b

Checkout woman was so rude and unhelpful. If she'd smiled, her face would have cracked. We asked…read morewhere some items were like bottles of water and the response was "I don't know". If you don't know where products in your store are, you shouldn't be working there!

do not go here! I went 3/14/26 and the owner over charged me for three beverages and a ice cream,…read morerefused to give me a receipt and did not give me the money back

The customer service was not ideal because the owner over charged me twice what i got (2 seven…read moredollar items) and she didnt pay me back the money. I noticed she was doing it to other customers too but at least the food was good.

Always open..do not go here for Western Union..sent me to Mentor at 7at night cause they don't know…read morewhat they are doing...besides that clean store and good service

I had to go in here twice. Both times, I went to a different cashier that refused to talk to me,…read morelook at me, and just pointed at the total. They put my strawberries in a VERY ripped bag the first time. With how expensive things are in this store, it's not worth the trouble of being treated so poorly.

I like shopping at Shoregate Giant Eagle and I like the pharmacy. My complaint is that the…read moreWomen's restroom is horrible. The entrance door is horrible too, could use some paint. The inside restroom needs help. This is a real drawback to your store. I hope I don't need it again until some improvement is done.

I stop in here once in a while, it's my main grocery store, but it is my pharmacy and bakery. The…read morepharmacy workers are great, always quicker than I expect them to be, and they go the extra mile to help see if GoodRx is better than my insurance (it almost always is) and they are overall just friendly! The bakery always exceeds my expectation. I love their muffins and pastries and come here for Paczkis and other special things throughout the year. This past weekend I ordered a sheet cake for a family party, it was beautiful. We ordered the white cake with the strawberries inside, EVERYONE loved it. I've never seen a cake go over so well at an adult party! Shark was the worker who assisted me Sunday morning and shout out, because everything was perfect! I jumped right in line, almost no wait which was a miracle on a Sunday morning and because I was running late and holding a heavy cake! The woman who checked me out (sorry I lost the little survey slip in the party set up) was so friendly and commented on how beautiful the cake was and wished me a good time! I love that kind of friendly interaction. Speaking of friendly interaction, I didn't see Benny on Sunday, but any time I do, I head to his line, he is soooo friendly! He makes great bakery suggestions for me and is just always in a good mood despite the chaos around him in that place!