We love "Heinen's Grocery Store". They are right near our…read morehouse so it couldn't be easier to get what we need when we need it. The folks that work there are neighborhood people. Kind, professional and helpful. The quality of the food, in every form, is always excellent. The store is always neat, clean and well organized. They always have plenty of everything. I remember even during the "COVID" years we always found what we needed. And when you're all done shopping and ready to go there are always plenty of cashiers to help get you on your way. "Heinen's" is a great organization.

Heinens! Where the aisles are big enough and the staff is ALWAYS polite!! Their prices are worth my…read moresanity.

This is a cute little market with great prices, and a pretty solid selection for the size. It's…read moresmall, and can easily get crowded, but there was a lot of fresh produce, and the non-produce items were kind of sprinkled throughout. I live on the west side or I'd be a more frequent visitor! The deli food looked really good, and there were some cold drinks in a case.

Located in Willoughby Hills at the corner of SOM Center and Route 6, Produce Place Market is a…read moregreat option for fresh fruits and vegetables along with other food. The fruit and vegetables are fresh and the prices are usually lower then you will find at your grocery store. They do a nice job of keeping everything clean and organized. They have a nice little bakery, deli and packaged foods. I usually find something new most times I visit since they rotate in different products, including beer and wines. The staff is always friendly and helpful. Although a bit outside my usual neighborhood, Produce Place Market is always worth a visit to stock my kitchen when I am in the area. They have a second location on Mayfield Road.

I absolutely love this store. The manager Margie helped me find the perfect Sunday sauce. She told…read moreme a lot about the different canned tomato options. The sauce turned out perfect and was a big hit. The deli counter is great also. The sausage is perfect. I bought 6 lbs today and even got a complimentary slice of pepperoni roll. Great comfortable place to shop.

I needed help making choices for a small party tray. 1…read more Knowledge: they suggested some meats and different cheeses, asked if I wanted to slice it or cube it. I selected cubed and they cut into chunks so I can decide how I want to cut at home. 2. Courtesy: they answered my questions, made suggestions (since I know nothing) and treated me with respect. 3. Their food is delicious, almost too many choices!

This store has really gone down. The customer service is horrible and I had a manager literally…read morescream at me because I politely asked her for help. I went to the money store to put money on my one card, no one was there! Then I find out she's standing at the front of the store watching the registers because apparently a bunch of employees went on lunch. I just walked out. I tried to place an order on the app for pick up, half of the stuff I wanted was out of stock and would be shipped to me at a later date. I was thinking okay, at least the main things I wanted I could pick up were there, so I go to check out, I enter my pin, which has been the same for years, and it said I entered the wrong pin. It did that two more times, then it said I can't use my card for 24 hours! I just canceled the whole order and went to another store. I refuse to EVER go to that store or order from that store again!

Trash. Yesterday as I was checking out, the cashier was feverishly texting. Didn't look at me or…read moreknowledge me. Just keep texting. I asked her if I was interrupting her. That seemed to work. I am really sick of stores allowing me to spend my money there and the employees don't give a crap. Shame on the management. I bet he or she sits in their office all day/night on their phone too.

Like the remodel. Really really nice. When I come in the…read morestore is clean, well stocked, easy to move around. Great deli selections, including sushi. Well done, well done. My only complaint is when I took my cart to my car the cart locked up making it impossible to push. I was parked in first row of lot near the street. A nice young couple saw me struggling and assisted me. I wasn't taking the cart beyond your parking lot. Please adjust this so it doesn't happen to anyone else.

The store is well stocked. Be advised of unfriendly encounters with rude people who stalk you…read morefrom behind to speak over you at the checkout as it helps some of them deal with their feelings of inferiority or inadequacy. Perhaps some losers find this as a way to gain a sense a purpose, or just maybe, to build on their low self-esteem. Very unpleasant. I might have felt pity for those losers if they didn't act like jerks.

Enjoy shopping at walmart for the prices. i can't comment on service much because i typically shop…read moreand then self-check out, but they do check in occasionally.

The store opened 10 minutes late. When I went to the check-out 5-minutes later, none of the…read moreself-checkouts were open and nobody was working the cashier checkout, even though the open lamp for the checkout was lit. After an additional 3-minute wait at the cashier checkout, the cashier made it a point to speak over me to the customer behind me before she was done with me. Very rude. I have had better shopping experiences.

This ALDI location opened fairly recently in 2019. The community was previously served by the…read morenearby Giant Eagle (now Marc's). In fact, this ALDI store is close to several surrounding communities - Willoughby Hills, Richmond Heights, and Wickliffe. It is conveniently located right by the highway in case you're considering traveling here from nearby. I frequently stop at this store when visiting Richmond Heights. I'll share my collective experiences. Layout: The store has a similar layout to other ALDI's stores. It still has a newer and polished appearance. The store is always very tidy. It's pleasant to navigate this ALDI. Inventory: The inventory is very well stocked. Most recently I stopped by for a single item, but walked away with a week worth of groceries. That's only because they had everything! More specialty and seasonal items are very hard to find at this store. I was unable to find liverwurst, smoked salmon, wraps, macaroons, and some frozen foods I was looking for. That's despite the store being restocked that morning (per a conversation with an associate). Fall Merch: The store is your fall central right now! This includes food items and decor. Decor included fall themed art, pumpkin candles, acorn metallic candles, witchy candles, pumpkin wax warmers. In terms of food, there were adorable Belgian apple chocolates, pumpkin hot cocoa, pumpkin chipotle sauce, pumpkin spice pretzels. A lady in front of me in line purchased a bunch of flameless pumpkin candles that looked very suitable for backyard lighting. Service: The service at this location is a mixed bag. I approached one of the employees to inquire about the item's location. He was super pleasant, asked everyone on the headset. I was surprised that no one in the store knew anything about the item I was looking for. It's been sold at ALDI's for years and is the staple of German food. At checkout, the service is not friendly. The cashier was not happy and very impatient that their machine would not accept my payment. It was a chip issue that was fixed with a quick card wipe. It was not a pleasant encounter. Two negatives are a single cash register open on weekends and lack of self-checkout. Parking: Ample parking is available around the building. I would recommend this location for East Siders. It is one of the better stocked and cleaner locations in the area. It is usually a low traffic location, you can be in and out fairly quickly. It's especially true for regular grocery shopping, not specialty items.

This store is always clean and well stocked. I enjoy shopping there. The produce is fresh, the…read morestore is clean; and the customer service is good.

I wanna know why at check out you have to feed cash through a slot underneath the conveyor belt?…read moreIs it because our current check out employees don't know how to count?? Or balance a cash register.? No wonder Amazon has taken over the world. I continue getting aggravated every time I shop.

They will not refill my kolonopin prescription due to the fact that the manger said I have to have…read moremy doctor call in after she already called in I had to wait 10 days to get my anxiety medication I missed work and everything because I rely heavily on this medication to live a normal life and I've been told by many of my friends it definetly has to do with race my white girlfriend had no problem and we have the same doctor