In April I went into the dollar general on Crain Highway, in the Pinefield shopping area by the Kristie cream. Anyways, there was a sale on all Easter items excluded candy and gift cards. In a rack of Easter items, right under the 40%off all Easter items excluding toys & gift cards there was a small can of silly string. I then called over an associate working the area and asked her if it was included in the sale she said it was. When I was finished at the register it didn't ring up 40% off so I asked for a refund for it. I explained what happened to the cashier and she said yes, I heard the conversation with the associate. She apologized for it not being in then right place. She continues to give me a refund to my debit card when she makes a mistake and the refund goes to cash into a register with no drawer. She then say that she'll return with a manager. At this point the associate that me comes up and says, they aren't trying to give you your refund huh? I said what? She said yeah they do that. Then the manager comes out and says why am I giving you a refund, I said the refund is done I just need my money please. She said I need to know the reason. I said your associate already explained what happened. I just need my money back please. She said no! You need to tell me or I can't give you your refund. I said so your not going to give me my money back? I said I heard that you give people a hard time getting their refunds, I just want my money so I can go home. She said, who told you that?! I said it didn't matter. She said I needed to tell her who told her that! I said I didn't want to get involved. She said oh it was my associate, again I said I don't want to be involved I just need my refund. She then goes on to ask the cashier in front of me if the young lady working the aisle said that to me. I said please can I get my refund there's no reason to keep this going, she yelled I'm getting it. Then a friend that was in the store walked up to say hello, she said is everything okay? I said yes, I am just trying to get my refund. Then the manager yelled at me and said I'm getting you your refund! I said ma'am I'm speaking with my friend. She then see the girl working the aisle and yells she her to come over. I said ma'am I do not want to be involved! She said I need to train my staff and you need to tell me if she said it! She then goes on to correct the young girl in front of! I said how unprofessional it was as she told me it wasn't! That poor girl! I felt so bad for her! I was so embarrassed people were staring.. she then goes on to ask the cashier what happened, then looked at me and says, the sale is 40% percent off Easter items. She said this is not Easter! I said ma'am it's on your Easter display ! Come look.. she said read the sign it excludes candy and gift cards! She said how hard is that!? All yelling by the way. I said ma'am silly string is neither candy nor is it a gift card. Do you not understand your own sale? She then shut up and gave me my money, but not trying to make a fool out of me. Disgraceful management! I haven't been back in months, just to avoid her! Then, the other day I needed something and had no time so I went to the closet store. Hers. I went in didn't see and was like okay cool, lemme get in and get out. I saw you all had bleach, I needed. I grabbed a gallon and carried on. As I walked I realized the bleached had poured all down my leg and into my groceries and shoes. Bleach is supposed to have a safety lock and seal! Yet your bleach leaked over everything. Ruined my clothes! So I then go up to the register hoping to get a paper towel to get the bleach off of my body.. I said excuse me your bleach leaked I'm covered in it. She said okay. Literally that's it. As I tell her I need a towel something she turns her back and keeps doing what's she was doing.. no help at all. Clothes ruined groceries I left on the counter covered in bleached a friend told me it went back on the shelve!!! How do you all stay in business with service like this!!!!! I couldn't even ask for a manager cause I knew hi it'd end up. read more