I am very pleased with my experience at this Ashley Store. Everyone was so pleasant to talk to, but…read moreI want to give a special shout out to Nikko. Not only was he such a joy to talk to, he was also very knowledgeable on every product that we inquired about on the floor. I was in the hunt for a new couch, and what I thought I liked (from ads online) ended up not being my favorite, but Nikko was so willing to show us various models and eventually we found the right one that really reminded me of a super costly couch from a different company that I was eyeing on (as a dream purchase). Nikko was willing to work with us and we truly feel like the value of the couch we purchased was reasonable. We are so lucky to not have to deal with people who resemble aggressive car salesmen. I would highly recommend anyone to come here for furniture needs, as this place is massive and actually has a nice selection of furniture. They also have sales often, and that really helped us justify the prices! Thank you Nikko and team for your professionalism, and great energy. Would highly recommend this location!!

I was at the Kingstowne store yesterday afternoon, and 3 employees stood at the counter talking,…read moreand an African American gentleman employee sat in one of the recliners on his phone the entire time I was there, not 1 person came over to ask me if I needed any help. Not one! In fact, I know I was being ignored, because when I left, the ones in the front said good bye! I wouldn't know about the value of anything because no prices were shown on any of what I was looking at. Not sure if they they thought because I wasn't dressed up, I couldn't afford that type of furniture or not. But I can assure you, I can! But thats ok! I can spend my money somewhere else.

I came in here to just look at the beds. I had my mind set on something no more than $600 and it…read morehad to be a pillow top. Well I came in and met Lamar, the store manager, and he asked what I was looking for. I told him and then he set me up on their bed match machine. He showed me various beds in and out of my desired price range. Needless to say I settled on the more expensive tempurpedic with an adjustable base. This bed is truly the best and I've had the best sleep since I got it about a week ago. Delivery came quickly as well since I ordered on a Sunday and got it on Wednesday. Also when it was delivered it was too high and I called Lamar and he and his stock guy, Anthony, came out and adjusted it for me. They did it free of charge and they didn't have to since it was my fault the bed was too high but I really appreciated it. This type of customer service is lacking today and they took great care of this customer. My mom has bought beds from here and we will keep coming back. They have top notch customer service and they don't try to sell to you just to get a sale. I also want to add that Lamar let my mom and I browse without feeling pressured to browse. He said it's a big decision so I could always come back after I think about it. With that being said I did buy that day and couldn't be happier with my purchase.

Purchased mattress base and pillow yesterday from store mgr Pam. Her service was beyond…read moreexpectations. Delivered today and drivers were just as friendly. This is the place to go if you. Need a bed. See Pam in pf

Hubby and I were over due for a mattress, and we honestly lucked out for a Saturday afternoon…read morebecause we were the only people in the store, so we really got ALL the help we needed, plus left with two new pillows, and a mattress that's being delivered to us. It was a stress free and great experience!

Jerome was amazing, patient and knowledgeable about my needs and mattresses to fit! Definitely a…read moregreat experience. Thank you!

I highly recommend this location. Robert and his team are excellent and provide top notch service…read more Despite it being much further away than other CORT locations I've made this place my go-to.

Bought a couch here I was told it was used as a rental the couch didn't have any wear and tear and…read moreit is comfortable and was reasonably priced

I purchased a bedroom set (dresser, mirror, bed, nightstand) , 3 mattresses, a decorative comforter…read moreset, and a trundle bed for my son's room and had a positive shopping experience . I didn't feel pressured at any point . Sergio was very helpful. The value , overall, is worth it. They put together all the furniture and set it up where I wanted it. Kudos for the delivery team making it up three flights of stairs with everything. I'd return again if a furniture need popped up down the line.

Amazing service. Lisa help me fit the carpet to the room and that can be difficult! Will use them…read morefor more decor moving forward.

We brought this painting home from Peru, and brought it to Versailles Art & Rugs to have it framed!…read moreWOW, Abbas did such a wonderful job with it! It truly looks amazing, and he even repaired a small tear in the top of it so that it's hardly visible. The frame is custom built, and the burlap to bring out the orange was all his idea! Highly recommend working with them!

I ordered a bedroom set on 4/4/16 and I didn't receive it until today 4/20. I knew when I ordered…read moreit that they didn't have it in stock,it was in a warehouse in a different state which I was okay with. The estimated date of arrival so I ordered it anyways. However, that date got pushed back twice which was more than frustrating. If it didn't take me so long to get this furniture I would have given them five stars. The set looks of good quality and looks equivalent to the picture. Alex has great customer service skills. I did all of my ordering over the phone since I moved from a different state and it was a very easy process. All in all I had a just okay experience with them. I definitely won't order from them again if it's not in stock, but if it is I would come back for sure.

This is a new family-run store, and Herb, his wife and children are very welcoming and…read morecustomer-service oriented. Their supply of furniture, clothing, appliances and much more including artwork increases each time we stop in. They are conveniently located, right off of Route 5. We certainly recommend Life Empact.