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    Dollar General

    5.0 (1 review)
    Closed 8:00 am - 9:00 pm

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    Where Ya Bin Charleston - I racked up!!

    Where Ya Bin Charleston

    3.2(24 reviews)
    13.5 miWest Ashley

    I am still in absolute disbelief about what happened at Where Ya Bin Charleston today. I have never…read morein my entire life been spoken to or treated the way I was by one of their employees. For context, Where Ya Bin is a BIN STORE. Which means the entire point of the store is for customers to dig, sift, and inspect overstock, returned, and damaged items. You go there to look, touch, and decide if something is worth buying. Sort of like a treasure hunt. Handling merchandise is not just allowed, it is expected. This context is what makes what happened today even more ridiculous. While shopping, I briefly pulled an item out of an already ripped-open, destroyed bag to get a better look at a visible crack. Before I could even put it back, a woman stormed up to me and immediately told me to "check out and leave." She did not identify herself as an employee or manager. In that moment she was just some stranger barking at me. When I said, "I'm sorry?" out of complete disbelief, she accused me of taking the item out of the bag. I calmly showed her the torn packaging and explained the item was literally falling out. Her response was, "It doesn't matter." At which point she laughed and says "See you just ripped it more." THE PLASTIC BAG WAS ALREADY RIPPED OPEN IN MULTIPLE PLACES. She then tried to justify her behavior by referencing an announcement that was supposedly playing in the store, that no one could hear, and that was in SPANISH. I don't speak Spanish. Neither did anyone around me. Expecting customers to comply with inaudible announcements in another language, with zero guidance or explanation, is absurd. Given her tone, I told her I was trying to be very kind and I just did not understand why I was being asked to leave. She responded, "I'm being kind too." At that point, I said, "Actually no, you're not. Your tone is incredibly disrespectful." Because she was. It almost felt like she was actively looking for a reason to remove my friends and I from the store. For context, this individual is about 5'2", has short black hair, and many visible tattoos and piercings. I mention this because her behavior made her unmistakably identifiable. Her approach was confrontational, accusatory, and entirely inappropriate. Based on the NUMEROUS Google reviews about the same individual with the exact same situation, this isn't a one off. It's a pattern. My friends and I immediately abandoned our very full cart and left. Between us, we would have easily spent $100-$300 each, nearly a $2,000+ sale lost all because of her actions. Believe it or not, it escalated further. While we were near our cars in the parking lot privately discussing the interaction, this same individual FOLLOWED US OUTSIDE. She stood against the wall smoking, staring directly at us, and clearly listening to our conversation. This was intimidating, unnecessary, and made me feel extremely uncomfortable as the one that had been singled out in a group of seven. Once we noticed her presence, we walked to the consignment store next door. Only after a couple of my friends returned to the store and asked to speak with a manager did this individual finally identify herself as one. Instead of providing any clarification, she forcefully told them to leave, claimed she "felt threatened," and stated that all of us were now banned. Claiming to feel threatened by customers who had already left and were then followed outside is WILD. Absolutely unbelievable. This was not a simple misunderstanding. This was a power trip, a misuse of authority, and a complete failure of basic professionalism. If this is how management reacts over a customer inspecting damaged merchandise, it says a lot about this store's culture. Charleston has plenty of bargain places to shop. This is not one I will be returning to until something changes with management. Anyone considering this store should think carefully before stepping inside.

    It's filthy and dusty but we found a few good deals. There are different prices for each day…read more Today's Saturday, so it's $7 for each item. I honestly don't think anyone cleans in there... like ever. If you're allergic to dust, don't go or at least wear a mask. As soon as you walk in there is an area with gloves and mask. The box was empty of gloves and the masks looked as if someone touched them ALL. We left early due to everyone's allergies starting to kick in. Will we go back on a $3 or less day, heck yeah only if we bring our own gloves and masks though lol

    Photos
    Where Ya Bin Charleston - Store overview

    Store overview

    Where Ya Bin Charleston - Daniel and his employees were the best!  Got a Fitbit for 14 dollars and it's listed on Amazon for 135 dollars.

    Daniel and his employees were the best! Got a Fitbit for 14 dollars and it's listed on Amazon for 135 dollars.

    Where Ya Bin Charleston - Manger

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    Manger

    Exchange Factor

    Exchange Factor

    4.3(40 reviews)
    15.4 mi
    $

    This place is sooo f****** cool. I have a wedding for family coming up and all the choices at…read moreGoodwill are pretty straight forward and boring. I came to Exchange Factor three times this week and it was worth it. I ended up with two dope suit jackets. The service is top notch. Everyone is really kind and chill. Joan, the owner, is amazing. I spoke with Joan a couple of times and she took the time to describe what items she likes to buy from people. The atmosphere is fun with tons of good music playing. Saturday was real fun with lots of folks shopping, but even with several folks shopping people are chill. This isn't Goodwill and you aren't going to find boring pieces here. You'll pay a bit more but it's value buys that will lead to good looks. Charleston is very lucky to have Joan and Exchange Factor.

    Whenever I'm looking for something unique, I always find it here. I came in the other day looking…read morefor some items to take to a festival and left with 5 items from inside. My friend found a fun shirt as well so then we went outside and were able to choose 6 items for free amongst the two of us. Honestly, the stuff outside is more picked over, but it's not junk. We picked up some really cool finds that made our haul that much better. I wish I had more time, but I got a punch card filled up so now I can come back and get a discount on my next purchase.

    Photos
    Exchange Factor - Treasures

    Treasures

    Exchange Factor - Some interesting stickers here

    Some interesting stickers here

    Exchange Factor

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    Dollar General - discountstore - Updated May 2026

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