Since they remodeled the store I can't stand going there at all and have stopped shopping at this location. The main reason is because they never have a any 12 packs of can sundrops at all any more any time I would go in there unlike before. For 3 months they didn't have 1. read more

This happened at store number #18804. I am boycotting DollarGeneral in Lenoir, NC based on the experience I encountered with their clerks this morning. I had two separate transactions (I was picking up stuff for my mom and myself). On the first transaction I used one of my credit cards. No problem. Got my receipt and continued. On my second transaction, I used the $100 bill my mom gave me for her things. This is when it started. The first cashier questioned the authenticity of the bill. Completely acceptable, there are thieves out there. They held it to the light. They continue to question it. I offer another form of payment (it's only like $20 or so worth of merch). I was ignored. Then the cashier, Stella I believe, proceeded to attempt to hand the $100 to other customers asking if they thought it was real. I asked about a marking pen to verify its a real bill, and the response was they had lost it. So now I'm standing there with a line of people built up behind me and feel as if I'm being accused of being dishonest. I offered to wait if they would like to call the non emergency line of the local sheriff and see if they'd be willing to come check it out. I even pulled that number up on my phone and offered to give it to them. Here's the thing: I can trace that exact bill from the bank. If it's fake then the bank handed out a fake bill. There is not a sign or policy with DG not to accept large bills (i.e. 7/11 has a sign on the door stating they don't accept bills larger than $20's). IMO this was not the way you treat any customer. They eventually accepted the bill, but only after I stated I wanted a refund from my previous purchase. Stella (the cashier) responded to my refund request by stating, "We will just take it and if it's fake I guess we will just eat it." So their concern for the bill was superceded by the threat of doing more work to refund my purchase. It wasn't important enough, or they didn't have enough concern over the bill to call the sheriff or refund my money, only enough to make me look like a dishonest thief in front of other customers. I was made to look dishonest in front of the other customers even after they accepted the bill. I will never go back to DG, WalMart is just as close. read more