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    Dollar General

    4.0 (1 review)
    Open 8:00 am - 10:00 pm

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    8 years ago

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    Kroger Marketplace - Nice deli

    Kroger Marketplace

    3.0(31 reviews)
    10.6 mi
    $$

    I have been up in pain all night and have to stay ahead of a 4 year old all day . You are just a…read morenumber to these people no caring or understanding . I wouldn't suggest my enemies go here. Pharmacy k new they were out of pain medication instead of telling me I had to call and guy says you already know what's going on . No asshole I was told another shipment coming at 330 but heard nothing so I called but do tons office closed by then to transfer to another pharmacy . Pray they never have to be in extreme pain before a surgery and have to deal with their own place of work

    So tell me, how does this sound? I have mental health problems/disabled whatever. I had 2 things I…read moreneeded to take back/return. I had a KitchenAid hand mixer & I also had a KitchenAid Artisan Mixer that I wanted to exchange for the smaller one. Both items purchased with receipts. One was for Kroger,the other for Kohls. Went to Kroger because I know customer service closes at 8. Well, stopped in, grabbed my receipt and grabbed the Artisan mixer. Went in, stood in line for ever because the rep was just so slow i wanted to stick her back on the shelve with the molasses syrup. Anywho, finally my turn! Told the rep I wanted to exchange the mixer, she then stated that it was just way to expensive to return(mind you, this item was not on the receipt because i brought the wrong item in). Well she said she had to get approval, went to the boss. Well, this manager of theirs comes up to me and tells me very rudely, loud, and very unprofessional that I stole the mixer from their store?!?!?! He keeps my mixer, threatens me he's calling the cops and refuses to show me any kind of video or proof of these false accusations. Insulted the hell out of me to where I needed to take my anxiety meds cause I didn't know what to do, I've never have ever stole something from anywhere! Much less a big ass box with security wraps all over it!! I then snapped realizing I had the wrong item!! I told him I had the receipt for it in my car and he refused to let me get it and refused to give me water or anything before I passed out un the store. He told me that it rang up in their system and that kohls does not sale what they have? The description he rang it up for was no where on my Kroger receipt because obviously it was not purchased there, it was purchased at kohls and had receipt. He told me I needed to dispute it with the police and he kept my Artisan Mixer basically he stole $550 from me!!! I meant to bring in the hand mixer which was 139.99. Honest self mistake. Now, what the fuck is wrong with this? I can't get my mixer back and I now am terrified to have any kind of charge or anything to do with the police. I literally drove myself to the hospital cause I felt like I could not breathe from this horrible situation simply for this Mr. Kibbles manger profiling me to be a person who steals. I take 13 pills a day, forgive me if i accidentally grabbed the wrong product to label me as a thief. For a Kroger manager to do this in a private property location with refusing to show me any king of proof refusing me to show him my proof and keep me hostage to not even take my meds is sad. I spend a lot of money in Kroger for years, family and all. For Kroger to allow this to happen is just screwed up. He stole from me, insulted me and almost caused me a seizer in the store for what he did. I didn't even know this can happen at any retailer. I have my receipts. SO I'm stuck, I can't get my mixer back, i prob won't get another good bonus for work to buy my mom another one for Christmas & I don't ever see myself going back to any Kroger with the chance of everyone looking at me like I'm going to steal a big ass box with black wires wrapped around it with no way to remove them, out of the store. Traumatized. Any advice on what to do? Can I press charges on this guy for stealing my mixer and inducing panic also for holding me hostage and threatening me. Should I talk to my lawyer? BBB? Idk this is new to me and never been in this position. The manager scared me and I feel endangered by how aggressive and mad he was insulting me that I stole the mixer I bought from "his store". He told me not to ever go back or he will find me. I don't know what to do!!

    Photos
    Kroger Marketplace - Item from kohls

    Item from kohls

    Kroger Marketplace - Office-supply section

    Office-supply section

    Kroger Marketplace - Kohls receipt of red mixer I had got new from exchange of last one not powering up.

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    Kohls receipt of red mixer I had got new from exchange of last one not powering up.

    Dollar General - discountstore - Updated May 2026

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