The store is so unorganized and always will lie about prices and lots of cat hair everywhere I…read moreliterary mean everywhere at the store.

I just moved to the area and have driven past this place dozens of times. Finally decided to stop…read moreby today and ended up buying a chiminea at a really great price. Everything here was fairly priced, and the couple who owns the shop were SO nice. The selection was huge and and fun. I will definitely be back!

When you are at Cedar Creek Lake, your clothing store options are basically a couple of places…read more There is no Target, no real mall nearby, and half of the clothing options are resale shops. I rather like this. However, growing up, my parents seemed to think that the place to go was Factory Connection. First let me say, I have mad respect for FC. In 2006 my parents gave me a $200 gift card to this store. Initially, I was a bit disappointed. While they are scattered about East Texas (basically exclusively), I lived in Denton at the time. I figured I would never use it. Fast Forward to 2014. I still had not used it. It was a printed receipt with a balance of $200. Over the years it had faded a bit. Also, FC had switched systems. Now it was all electronic. Despite this (it had no expiration date) the manager went above and beyond and got me my $200 credit. I will never forget it. They carry many brands that you cannot get out there (and honestly, may not want to - hence the minus 1 star) like Flypaper, Affliction, American Eagle, Polo, a bunch of paisley "Southern" brands I recognize and even had some of my favorite, Penguin. Though very little of it had the athletic/slim fit I needed. I did snag one shirt. The store is small and full. Summer was a great associate. The items are pretty deeply discounted. If you like the style of things they sell, certainly worth checking out.

What a crap hole. The managers have given up on this place. Go in and see how customer service…read moreshould NOT be done. We have spoke. To the head manager area manager and district manager they promise to fix it but haven't in three years

While the customer service has been in decline for quite a while this week hit a new low. It…read moreappears that the checkers and managers need to be trained in handling problems at check out. Twice this week I was in a short line and a issue with the customers phone coupon and even though three people ended up working on the issue they didn't seem to have a clue how to resolve the problem. The second time was a weather related problem with the thank you card discounts. There is a gentleman named Henry that I have watched for a couple of years and he should be the manager of this store. His energy level and his intellect make him stand out. I've seen him be thoughtful and helpful for seniors and I can't imagine him letting a checkout line being stopped dead over a coupon or 5% discount. If senior management would read these reviews Henry and the customers would benefit! Thanks for your time and effort! George T Tatom

My friend & I came in on 7/30/25 & was looking for a pair of flip flops. Jessi B. helped us and let…read moreme tell ya we came out with 3 pairs of shoes & 2 purses. My friend is blind and she was so kind & helpful to her. She normally doesn't get to go shopping at other stores but she fell in love with Shoe Dept.I love shopping at this store! They did have quite a few sales too so BONUS!!

The variety of shoes, socks and purses is great! The store…read moreis clean and they even provide the Disney Channel and cool sitting area for kids while you check out the kids shoes. The store itself deserves 5 stars! Customer service deserves a 0! Took my granddaughter to buy shoes, we had to go to the front counter to ask for the matching shoes for try on. No one ever came to ask if we needed help. When I went to make my purchase I went to the clerk that was at a register because the other was busy inhaling a giant sized bag of chips! I was told the clerk at the register was busy to go to he other register. The clerk who was chowing on chips rung me up and bagged my shoes without even wiping her hands. Today's experience felt like I was inconveniencing the employee's. Not a great feeling.

What a treat! I had to get my notary stamp right away and they were close to my office (score!)…read moreand gave me an excuse to go through Deep Ellum..I love the edgy vibe down there. Also, the store owner(s) are SO friendly and sweet! I waited while they made my stamp and looked at the different ready made stamps, some are quite hilarious.. Admired Bear (the resident kitty) who is a beautiful and Garfield-esque feline. Fast, Friendly (Charming even) and just an adorable little place. I will be going back for some custom zombie stamps :)

If you are someone who loves the craft stores like Michael's and creates scrap books or personal…read morecards, then you will love this place. I'm personally not one of those people but I was still really impressed. In fact, I never would have known about this place, but my sister works for someone who creates fun CD sleeves with all kinds of artistic flare. I went with my sister to pick up some stamps for her boss the other day and I'm so glad I know this place exists (you know, if I ever decide to put my stamp on something). From the outside it looks like any one of the normal old brick buildings in Deep Ellum. It fits in perfectly with the older-look, almost retro small businesses. The moment you walk inside you're instantly swept into a magical world of stamp madness. If you can imagine it, they have it printed on a rubber stamp; everything from the Virgin Mary to Elvis! But the coolest thing is that they will make custom stamp designs for you: images, words, designs - you name it. Here's hoping for the start of a stamp revolution!

This is a wonderful, clean store, with amazing produce and exceptional staff! I have been going…read morehere for years. My only and first disappointment was shopping today. The young man (Michael) who bagged groceries, reached into the cart of the lady before me, removed her purse and told her he was taking her cart for her. Reaching and touching her purse was unacceptable. He should have asked, not told her. He attempted the same with me, but I stopped him, staying I needed to push it out rather than carry my groceries in my hands. Gave the truthful reason (in addition to my comments above) that I have arthritis and carrying bags is painful.

Very clean the people that work there are friendly and helpful. This will be my grocery store to…read morego to.

My sister just went in here the other day because they offered deals with coupons so she decided to…read moretake advantage when she got to the counter. The machine started having trouble loading them. The cashier got rude, started to complain and said all of this for some damn coupons, this is ridiculous. He was upset. He had to wait because coupons weren't loading.

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If I could give this place negative stars I would. Do not…read morelike Walmart to being with. And this location does it's ever loving best to lower my opinion of it every time. Employee's are rude and will talk to you like you have no idea of how to use a credit/debit card. On a card reader that hasn't worked to use the tap feature in months. So no tap to pay. And the few times I have called customer service nothing has changed with it Avoid this location at all possible if you can. Save yourself the stress and disrespect.

Everything was going fine until my brother who is 15 mind you got randomly accused of stealing a…read morepair of FAKE earrings like cmon now I applied to work there and was about to call to check on my application but I'm not working somewhere where people randomly feel the need to literally walk out of the store and call people over there like they're your children and try to stern talk them because you found an empty package on the floor that we just by coincidence passed through the store. Do better because I should've got the manager

Showed up ad hoc on a Saturday night with 9 people. Place looked packed but they easily and…read morequickly accommodated us. Outdoor bench area was cool... and kept cool even though it was a hot June evening Vibe was really good. Kid and dog friendly ... a great time for a family get-out. Fun reggae music with crowd participation. Service was outstanding. It might have taken awhile to get out food, but given the night and the fact that we were having so much fun, it didn't matter. Constant refill of sweet tea was a tip enhancer! Good selection of food... ok, not great. Tried the fish bites and the chicken sandwich - Both were a little to heavily breaded and fried a bit long for me but tasted ok. Excellent fries. The crowd of 9 all seemed good with what they ordered. Definitely will return ... a few other items on the menu seem worth trying.

The atmosphere is fun and lively, the live singer was quite talented…read more The steak sandwich was great, but the fish fry special was lackluster at best. The fish was greasy and the portion size was minuscule. The "homemade chips", were indeed homemade burnt. The lone saving grace was the tartar sauce, it was very nice. Not the cheapest place, and wouldn't return for the food quality.