Friendly staff, but the place was quite dirty. Bathrooms atrocious and the rest of the store was…read morequite untidy.

Very good service good food great cakes big store low prices nice workers good customer serviceread more

Being from Florida, I'm fairly familiar with Publix, and Meth. This Publix was pretty nice at the…read morenorth end of a large plaza. We stopped in after an awesome local meal! I was with a group and we stopped in for some hotel supplies, but happened to be there the week of the hurricane, so water (our main need) was scarce. We did manage to get some bigger bottles which was nice. I didn't really shop for much else, but it's a nice store, with self-checkouts and regular checkouts, and everything a Publix has!

I have got to leave a review for their fried chicken. OMG, it is the best chicken I have ever…read moreeaten! Even leftover and warmed up, it is super moist and flavorful. The breast was so big, even sharing with my fur baby I had some left, I could not eat the entire piece. I am not exaggerating the flavor and moistness of this chicken

Came here for wine in the absence of a local wine store. Wish I could remember the cashier's name…read more She was so sweet and allowed us to pool our wine purchases together for a 10% discount and split the ticket. When we thanked her she said she just wanted us to get all the savings we could. Will be sure to come back here if we are visiting here again.

I sure wish that I could send a text referencing my receipt when the items are incorrectly priced…read morevia their scan - when no one answers the phone at 2 minutes prior to closing, and available associates. Anyway, I was on my 30-minute trek back home when thoughts triggered me to stop & check the +$60 receipt: My in-store phone scan of the Rocker Switches was $5.10; and the shelf card for the batteries was $3.99. Respectively, the receipt lists $6.64 (x2) and $4.74. This is potentially -$4 for me. The check-out was complete by 10:43:54. (The store seemed clean, and the associates seemed friendly). One of my main reasons for preferring the self-checkout is that my attention span stays neat and I generally spot discrepancies immediately. All of their self-checkouts were already, and disappointingly, disabled for the evening. This might read a bit dramatically for some; but I'm crying on the inside.

Horrible customer service. Lazy delivery driver. I would give them a zero actually…read more Twice I placed an order for delivery, BIG MISTAKE. Their pickers or their delivery drivers are absolutely useless and do not care enough to actually look at your order. For the 2nd time yesterday, out of 21 items, 11 were missing. Only 1 item was listed as out of stock. Either the picker completely skipped the refrigerated items on the list, or the delivery driver kept the items for herself. Since their delivery driver calls and makes you come out because she is terrified of dogs (I do not own any animals), I would bet she kept the items knowing that Walmart would refund me. There is NO option to make a request for the missing items, only to ask for a refund (which by the way they have up to 10 days to do). The customer care is AI or computer and no help at all. I WANTED MY GROCERIES, not a refund!! No way that 11 items of cheese, yogurt, frozen dinners were not available. Solution: since I could not get the Eufaula, AL Walmart to help me, I changed my store location to Phenix City, AL. ALL of my groceries were delivered quickly and efficiently, exactly as ordered. And with a much friendlier driver. I WILL NEVER order from or walk through the doors of the Eufaula Walmart. And it is a shame, because only 2 weeks previously I spent over $200 with them, and my husband is in there frequently. Never again. Trust me. . .Phenix City Walmart is the one to use.

The difference in customer service between this Dawson Rd location and the one on Hwy 19 is night…read moreand day. With very few exceptions, the employees at Dawson Rd are incredibly rude and unwelcoming. Every time I shop here, the level of customer service is shockingly low, I honestly don't know if it's a management issue, an issue with the area, or both, but it's consistent. The absolute worst areas are the deli and seafood counters. The employees there treat customers like an absolute burden or the enemy just for asking for service. It is a deeply uncomfortable and weird energy for a workplace where people are being paid to assist the public. If you hate working here that much, let someone else have the job who actually wants it. The only saving grace of this store is the meat department-the guys back there are always friendly, polite, and helpful. I've also run into a couple of kind associates in produce. But for everything else? Drive the extra distance to the Hwy 19 location. The staff there actually knows how to treat people with basic respect.

I ordered and prepaid for 2 trays for my daughter from the Dawson Road Location deli department…read more When we both called to adjust the pick up date on our order it was so VERY Difficult to get through to anyone on the phone. Even the main number just rang. When my daughter finally got through to someone in the deli department (the 1st time) she was met with a very rude and unhelpful individual. I had call from another city in order to speak to a manager. THEN, I still received an email reminding me to pick up the tray on the original day, after the manager said that she would change the information. My daughter called back the next day in order to make sure that the tray would be ready on the day needed and she STILL couldn't reach anyone on the main number or on the deli number after callin five (5) times and letting it ring. VERY frustrating. She has to now drive to the location today and hope that the tray is ready for pick up. I understand being busy but I have experienced busy stores in metro-Atlanta and have never encountered such poor customer service from Publix. Hoping that they improve in order to save the Publix legacy.

Items in-store are plentiful and have average prices. Their meat…read more Quality and availability is great. The atmosphere and helpful employees are top notch.

The meat department's ad compliance is horrible...Went in the store looking for the advertised…read morebacon twice and both times NO BACON...Market manager said the warehouse did not ship the product---SURE---I asked for a "rain check' or a substitution and he would not do either...I will shop elsewhere ....

Whenever I am in Albany I visit this commisary and load up on some good stuff. The prices here have…read morealways been reasonable especially on the meat. They also have different cuts/type of meat that you will not find in a grocery chain store. The meat is always fresh and if you don't see something you can always ask the staff. The market reminds you of an old country store honestly. The staff is very friendly and pleasant. It is almost never crowded. They have an ample number of working motorized carts for the mobility challenged customers. I take my time and ride around the store a few times. I love their condiment sections. They always have something I have never seen before elsewhere so when I find something, I stock up. The store always smells good. Never any would odors either.