I'm a Kroger regular shopper, but I have never visited this specific location…read more At least for me, I will avoid it if possible. There were not shopping carts available, the store is small and smell like old milk, and I felt like I was going to get robbed at any moment. Sorry Kroger, I like you, but you gotta do something about this place.

If you want a cake for any occasion don't use Kroger Bakery. They don't have any clue how to…read moredecorate cakes. I was shocked when picking up my wife's birthday cake. The writing was horrible and we asked for Roses and we got spiral.

The security came up to our rv and told us to leave or he will get us towed why because we had the…read moreaudacity to UN-HITCH OUR RV FROM OUR CAR the obvious worst crime you can commit at a Walmart

Why are all the self checkouts 15 items or less, sometimes they have 1 person checking out people…read moreand the line is very long.

Great customer service. Great prices. Fully stocked. Great variety of products and produce. Very…read moreconvenient for every occasion.

i have been there a few times and they have great prices, especially in their meat and produce…read moredepartments. waiting for beverage lic.

Five star meat market!!! Food is delicious. Salsas, tortillas chips, tortillas, beans, highly…read morerecommended

Great customer service. I'm always nervous about going to Mexican markets/taquerias because I don't…read morespeak much Spanish. But there were several people at the location who were fluent in English. I don't know much but I know I love tacos. The food was pretty good. Will definitely be back for more.

Things are just never ending and terrible at this store! Not only do they NEVER have things they…read moresay they have in store in stock, but the week of Christmas, they have an ENTIRE section of self check out lanes closed, and only have of the working ones on the opposite side open, so I'm now waiting in a line 15 people long, at least! It's unfortunate they're only 4 min from my dad's, but I AVOID this store as much as possible!

I have been a Kroger customer for over 32 years, but my experience on December 5, 2025 at the…read moreMesquite location (525 N Galloway Ave) was extremely disappointing. I arrived at approximately 10:52 PM before the posted 11:00 PM closing time needing only one item: a package of pecans to finish a birthday cake for my mother, who had just survived major surgery and was turning 90. The doors were already locked. The security guard met me at the door & told me I could not enter because they were already closed & because another customer had already been turned away & was still sitting in the parking lot, however, there was no other person in the parking lot at that time. She lied to get me to leave. I asked for the GM's name and she said Dakota. I went back to the door because I saw an employee & she advised me that she was the night manager that the store closes early so the security company does not incur overtime. Security has to get out early, so they purposely close the store early to get everyone out by 11PM so they do not get written up for overtime. Denying customers entry before posted closing hours and providing misleading explanations is unacceptable. The security company should adjust hours and come in later and stay until 11:30PM to cover anything needed. This is a separate issue causing bad service. Kroger should honor its advertised hours and treat all customers with fairness and transparency.

I had to visit the Quest lab inside Tom Thumb and found myself walking up and down the aisles…read moreafterward! I even found their clearance area near the restrooms, lol. It's a nice, clean store with friendly staff who look at you when you pass instead of busy on their phones or looking down. I didn't 'need' anything, but found everything I walked out with easily and glad to find a congratulations on your home card for my friend. I'm sure I'll return - I bought everything but food!

One thing I can count on whether in person or doordash order that today was their fruit is tasty…read moreand fresh . I wanted a fruit bowl / salad. They delivered BIG TIME

Usually have a very good experience with cashiers very nice very friendly, but my recent visit my…read morecashier was I believe his name tag read Riley claim to be one of the managers very unfriendly very rude very obnoxious honestly should get fired. The ambience is pretty good except for that one employee.

Wow..... they need to hire some people! This place is terrible. Long wait in the line. Only two…read morelanes open at 6pm. That's ridiculous. Employees walking around not doing anything at all. Bathroom was HOT! Everyone has an ugly unhappy face. No one was friendly, greeting people.

Nope. Burned pupusas. Meat dried like beef jerky in gorditas. Missing items. Not care. No effort…read more Gross. Will never return.

Went to buy a gallon of milk and as soon as I opened it I noticed a foul smell, the milk was expiredread more

Friendly cashier's. Bakery department slow!!!!! I had to pay for my cake register, then come back…read moreto wait for 15 minutes in line while they decorated someone else's cake. The lady working was not wearing a mask.

A little on the expensive messy side. Wish they tried a little harder here to take care of…read morecustomers. I get the feeling here employees hate there jobs. Not all are bad but most just dont care

I knew the other Kroger's were bad but this one !! It smells like booty BUTT in there! The meat…read moresection is DISGUSTING. This is the worst store I've ever been in.

I walked into Kroger at 1919 FaithonnO Lucas on Sunday March 10, 2024..The service desk had the…read moresign that it is closed-- but it was only 7:30 something...I walked over to my left to self check out . Craig said he was closing that side. When I told him I simply needed to get two items and little cash over, he said " Service desk is open...Okay so I went BACK to service desk..Mistake... The customer service Rep Brenda was horrid--in the way of grumbling, complaining , looked at me like "what do you want?", we had an entire conversation with our " eyes".. Her, " what do you want?", My eyes said"it will be ok"... She continued complaining so I began saying ," it'll be alright ".."Are you off soon?"..Grumpy scowled, " 8:30"...I thought she wanted me to follow her to register 3 --I couldn't understand her from the mumbling and complaining about Kroger happening(s?) --she was going through..She looked at me and said "this one is closed"..NO congenitally, niceness or respect.. So I went BACK to the service desk with her..I said," I'd like to buy the two candy bars and get little cash back"..Brenda said," I DON'T know how to do that"..Hmm, she's at the service desk... I said," ok, here's my check to cash and I'll put the two candy bars on this card"... This encounter Just kept spiraling down...After she stamped the back of the check..She said with a flare of " nasty" almost " bark" .." You need to sign this"..I said ," NO, I don't. I made it out to KROGER". "NOT CASH"..It's made out to Kroger, you only need to stamp it.. She's arguing with me now..While i was talking , she interrupted me calling for manager after she grabbed speaker ....I told her I have to get my son to work!! Craig walks over..I hear her mumble loudly --doesn't she have to sign this check? Craig crinkles his brow and said "NO"..Then she said things to me like," if it goes through", " if it's good"...Now she gets personal and attacks me? I became angry because of her incompetence and racist prejudicial assumptions..I said you are a horrible custimer service person.. She said,"Thank you for that"... I've even decided not to give Kroger my money..This 1919 Faithon P Lucas in Mesquite has continued to go down ... Terrible customer service, infamous stinky restrooms, filthy floors, confusing set up, angry, void of smile, looking at their phones,unprofessional , eating and smacking on food while , ringing up customers, arguing with mgr or each other while customers are right in front of them--EMPLOYEES ( most not all)..Who is in charge of hiring? Does Kroger need to pay more to get cream of crop -- instead of the dust bunnies who care nothing about customers? Yelp needs to provide a way to give 1/2 of a point..I've been coming here for 28 years--When we moved here ..First nothing was there, Winn Dixie was there then this Kroger..