Walmart stores have changed so much over the past decade. Not only did they lose the "squiggly" between Wal and Mart, but many of them have lost their "customer service is #1" attitude. I had to have a price check and instead of waiting for the department, about 20 seconds after calling them the cashier walks off to check the price herself, leaving a line of customers yelling at me to, "Just pay and take your stuff!" Apparently they do not know how this shopping and pay thing works! I wish it were as easy as they had yelled it because 7 minutes later the cashier comes back to me the blanket I didn't want was one price and she didn't know about the one we were actually waiting on. I said that the gentleman who had told me the price was at the manager's stand. She couldn't leave to ask him because her line was too long. "Uh, excuse me. I watched 4 people leave the line because you went to the back of the store, but you can't walk 5 feet to ask the department head what the price of the one I told you I wanted was, even though you spent 10 minutes finding out the price of the one I told you to put back because it was double the shelf price!?!?" "Exactly. That is why I can't." The beauty of being young and.... let's just leave it at that. read more

The security came up to our rv and told us to leave or he will get us towed why because we had the audacity to UN-HITCH OUR RV FROM OUR CAR the obvious worst crime you can commit at a Walmart read more

Why are all the self checkouts 15 items or less, sometimes they have 1 person checking out people and the line is very long.

Rude greeters and I saw they were also rude to Hispanic employees that works there and customers and they took 2 mins to give me my receipt back.. no wonder why most Hispanic people don't like black people in Dallas country because we are rude .. not all of us like that .. won't shop at this location again Worst Walmart .. gives black people like myself a bad name read more

I would like to thank the nice young man Daniel. I was scanning my own I was fixing to check it all out and he came and did it all for me without me asking is it very polite young man thank you Daniel. read more

Open container after purchase and worms were gone. Half the dirt was gone. Store was messy and disorganized. Tripping hazards everywhere. Very disappointed. read more

Walmart Supercenter - Bought red worms for fishing, got to the pond and it was empty. No worms. Half the dirt gone. - Department Stores Near Me - Balch Springs, Texas

Primary reason, still advertised EVERYWHERE as a 24 hour store. With the added issue of the local store IVR stating MOST stores are closed at 11PM but having a webpage that, frequently, does not display the correct store. A really awful way to treat your customers. read more

If I could give them a zero, I would. I'm so tired of the associates who won't even try to assist the customers. Again, an item was priced with a sale tag, on the end isle, it rings up incorrectly and the associate refuses to leave from behind the counter to check the tag, not even 100 ft from her. I was also told the automotive department would assist me with sporting goods item, as it was locked in a cabinet, again, the associate insisted its not her department. Advised, we would have to go to the front of the store for assistance. These same two associates have been rude to my husband I, more than once. I'm sure it's our color, as we were not the same race as them and they had no problem being nice to the 2 other guys they rang up. They even tag teamed to assist their 'brothers' , yet we had to get attitude. Of course, the manager won't even pick up the phone when I call and get put on hold, forever! Maybe you should put more money into training your associates I instead of putting more merchandise in your store. Even the remodeling didn't help the store, as you can never get associates to help in most departments. I left a buggy with almost $300 worth of items in the isle. Let's see how long it takes to put it all back. read more

Well it's Wal-Mart you come here For the prices. This one is packed just about all day and even more at night when they have 1 or 2 lines open and the self check out machines be freezing all the time read more

Walmart Supercenter - Didn't expect to see this this morning - Department Stores Near Me - Balch Springs, Texas

Don't go there at night, you'll never get through the lines. Mangers standing around talking with employees while the lines to checkout are around the corner. They shut down most of the self check outs so it's just as bad there. On top of it all they are rude about it. I tried to talk to a manager about it after standing in line for 30 minuets to check. I only had 4 items. After complaining to the manager I just got a response of '' I'll look into it'' she didn't look like she wanted to hear it. Never the less worst Wal-Mart in DFW. I do go from time to time cause I have to but I make sure it's early. read more

Can not get a single person to answer the phones no matter what selection you choose.

This is buy far the WORST CUSTOMER CARE I've ever experienced at a Walmart store. I came in attempting to pick up some necessary items on a trip from out of state. The items I needed were behind a locked area (who locks up men's under shirts?! I mean...seriously?!!) and no manager was on duty. I asked for help from no less than five people...one line manager at the front and a lady working in the apparel section. No one had the key. Apparently, the person who normally ha the key had "gone home" for the day and NO ONE was willing or able to take responsibility, get the key, and open the door! I waited for half an hour and after speaking with multiple people, left empty handed. Undershirts were the first on my shopping list of 6 items I needed to get. I didn't bother attempting to pick up anything else. Horrible horrible treatment...ignored, brushed off, treated like I, the customer, wasn't worth their time. I was fully masked and fully compliant with health care measures. The people working here need additional training or a new job. read more

Walmart Supercenter - a parking lot at night - Department Stores Near Me - Balch Springs, Texas

Pick up order assistant manager Jennifer without a mask yield scream and everything in between at me Walmart please expect get sued if we get sick it was me my dog and my husband in the car o she did have the mask but on her neck read more

If I could give a 0, I would. Came to the auto department of Walmart off Lake June for an oil change. The lady we were supposed to talk to had no clue what she was doing. A customer before us said she was arguing with her husband on the phone instead of taking orders. She FINALLY takes our order for a standard oil change. 2 HOURS LATER (And trust me, they weren't busy) They ring us up a total of 80$ for what?! They told us they did synthetic and that's what we need to pay. We refused so both managers came to fix the issue and were so UNPROFESSIONAL telling us "next time it's going to be this much." Not even a single apology for the mix up. Next time, (not that there will be one!!) don't do something to my car w/o my consent! I will NEVER return to an auto department at ANY Walmart ever again. read more

horrible horrible horrible. i have never seen s back to school supplies section this disorganized. this location is in the hood. no prices on anything. most stuff missing. why is everything jammed into one isle. other locations back to school section is spacious very spacious. this is ridiculous. read more

This Walmart needs to keep solicitors off the property. People always coming up asking for either money or even trying to sell me and my family cotton candy or tamales. read more

Went to Walmart automotive dept. on Lake June Rd. and they denied changing the tires that came with my car when I purchased it. I came here the other day and they were about to change my tires no problem. I just didn't have the money to change them in the immediate moment.. I find it ridiculous being that Ive changed my tires with Walmart the past 3 years and never had this happened before.. I was about to go in and purchase more items. But this left a sour taste in my mouth so I declined to even bother with this location. It's raining cats and dogs and their actions now put my immediate safety at risk.. I suggest if u plan on coming here 30 mins or so before they close. I'm sure they will find a excuse to not service you being they want to go home at 6.. Tread lightly with this location my fellow Walmart shoppers.. 12-30-2020 read more

The employees walk around yelling and cussing in front of all the guest, definitely don't bring your kids. I've been here multiple times and the aisles are never stocked, especially the frozen food section. Yet the store is always packed because every person needs to bring 5+ people with them to the store and they all stand in the middle of the aisles. This place is really ghetto, hopefully something gets done about that soon. Can't go in to this place without getting a migraine. read more

Basically, the vision center is unsanitary. I've been to other optical places and they wipe down all machinery that touches the face. I'm lucky I did not come out of there with multiple eye and skin diseases. Maybe the locals don't mind but I do. Also, went to pick my glasses up today. It was like a daycare/ pregnancy center. Women with children everywhere and only one person helping them. I just shook my head and walked out. read more

You'll feel like you're about to get raped or robbed. This is one of the most ghetto Walmarts I've ever been to. The beer selection is horrible and the lines are WAY too long. read more

I ordered groceries for pickup this am. I got the text that my order was ready so I came to get it. Pickup was 5-6 pm. Got here at 5:05 and I'm still waiting.... and it's 6:07 pm now so am hour....don't pick up groceries here today!!! read more

Worst Walmart ever I Hate going here but its the only one around for miles I have very low expectations every time I go even then I'm dissapointed no matter how many horrible reviews they have nothing is gonna change read more

I enjoy Wal-Mart for certain reasons, you can get fair prices and they have everything! But the staff are so rude! And I'm sure you have heard this before, why do they have so many employees and little registers open on a busy day! Like holidays and food stamp day! I bought something online for my son for Christmas and went to pick it up when they said it was ready, they couldn't find it! I left, and they called me 2 days later they found! Thankfully because it was 2 days till.. read more

Went because I had a nail in my tire and was told it would only be 10 mins. I wanted 3 hrs. And the person who was doing my tire kept talking to EVERYONE that walked by. And then 3hrs later. He said he was done and that I needed to go pay. Boy I went off. What part of warranty cover it do they not get. And then telling the manager did nothing. He was the one who said 10 min. read more

This place sucks!!!! Customer service is the worst. They cannot keep up with demand... half the cashiers they need at any time....

This Wal-Mart takes the cake on crappy!! Staff is rude most wont even talk to you and those that do dont know where anything is. The are always people in the parking lot hassling you to give them something or buy something. read more

Wow this is a horrible store employees are rude and unprofessional. The store itself is Nast and dirty. This will be the last time I come here. Simply put this is a horrible store. read more

thia is the worst store walmart has in or near mesquite, the cashiers are rude when you go to the managers they cant be bothered, the customers are worse run you down litterly a employee even grabbed my daughter by the arm in the ladies restroom a male employee and nothing was ever done about it, she was trying to take my 4 yr old grandson to a open restroom which was none available so she moved the cart and tried to keep my grandson from pooping his pants RUDE i went to the store i called nothing was done about it period. being in a wheel chair forget about it youll never get thru read more

Absolutely despicable auto service. Very unhelpful staff and a long wait despite having very few customers.

your employees need more knowledge i was looking for a specific product i spoke to a person in dairy i ended up getting silk almond which was not what i was looking for i can't remember the name been looking for this product every since demostrating it all i remember about it was it was sweet very good i guess i will have to go through every brand but it's a waste of money . read more

They need to hire more people because their line are so long . They need to put more people instead of letting people go while there are like 100 people waiting to go home . Just be more considerate to the customers . read more

I recently went to this location to pick up a store pick up package. I received a notification my package was ready to be picked up. I was instructed that the hours of operation were from 10am-10pm. I arrived at the location at 9:28. Waited for a couple of mins. I was in line behind a lady whom I believed was in line to be helped. Come to find out she was blocking the line, she was an employee. I asked her if the hours were from 10-10. She said she did not know but I could talk to the manager at the register. The so called manager that goes by the name of Karen. Immediately denied to help me. She said they closed at 9:30 for layway. Which I then stated that I was not there for layway. I was there to pick up a package. She told me she could not help me. I told her then why did the email I received say you closed at 10pm. She said I do not know. The last customer she was helping looked at me. She then added I called up here and they told me you all closed at 10pm. The customer was finishing up the transaction with Karen and had no reason to add that but she did. I believe that Karen was not trying to help me and was very rude and disrespectful. She should not be in customer service as she is not knowledgable in the subject. I am livid at the attitude I received today. Horrible customer service by Karen. read more