Lynn is amazing! Went for a brazilian and she was efficient and made me feel super comfortable.read more

Don't ever go right before their lunch break or closing. I had 5pm appointment for brow and lip…read more The girl was doing the fastest service I've ever had to the point it was painful and left my skin severely irritated, red, and even bumpy. I told her to stop applying the wax because my skin was burning and feeling broken. I've been getting waxes for 15 years now and maybe 2 years here. I've had the service enough to know that it shouldn't feel like this leaving my skin with bumps. I could tell she was in a hurry and when I paid I found out that their lunch is at 5:30 so she was just trying to make the service extremely quick to go on her break.

I've been seeing Heather ever since she worked at European wax center and I've been going to her…read moreever since! She is the most amazing waxer I've ever been to. She makes you feel super comfortable and is very easy to talk to. I highly recommend her because she's very thorough and the results come out great every time. I will never get my wax done anywhere else. Book with Heather the next time you need to get waxed, you won't be disappointed!

I can't say enough great things about this business!…read more I had an amazing experience at Lady Business! The place is super easy to find and has plenty of parking, which already made the visit stress-free. Inside, the studio is clean, relaxing, and very well kept and the building has a cozy waiting area. Heather was incredibly professional, gentle, and detail-oriented--she made the whole process quick and so comfortable. She explained everything clearly and used high-quality hard wax that left my skin smooth with zero irritation. I'm super sensitive to heat so she took the extra time to cool it down before applying which is so appreciated!! The pricing is fair, and the results are flawless. I'm definitely coming back and highly recommend this studio to anyone looking for a convenient, comfortable, and overall excellent waxing experience! If you're thinking about booking - just do it, you won't be disappointed!

Very easy to make an appointment online and a great location. Violet was very nice and I felt the…read moreexperience was very professional. I got a facial just to help refresh my skin. She did a great job assessing my skin and giving me what I needed

Ahh! Such a hidden gem. Violet has been blessed from above with magic hands. As a sensitive skin…read moregirlie with rosacea, my skin LOVES her! I definitely recommend her for your facials and other needs. And don't be afraid to get those nose hairs waxed as an add-on. Violet truly knows how to care for sensitive skin, and her expertise shines through in every treatment.

I came in with natural black hair with damaged ends that were still clingy onto the last coloring…read moresession I did probably 3 years ago. I was a mess! Michael is like a magician. I mean, just look at the photos. I wanted my hair to be brown with light brown highlights and he definitely delivered! Not only did he nail the color, the cut and the blow out afterwards was *chefs kiss* .. Michael is so friendly and works quickly. He doesn't waste any time, but also doesn't rush! I don't even want to share how much I paid because it's such a steal! I definitely recommend this place!! Where has Michael been all my life???!!! Never leaving him again!!

Love this place, Michael has been doing my families hair for over 20 years and I've always happy…read morewith what he does with my hair. I get my hair highlighted and cut about three times a year Michael always makes suggestions for new updated looks. The cherry on top is that he is a big hearted person who loves his craft and it shows.

Absolutely love coming here for my Brazilian waxes! I had my appointment with Emillee today, and…read moreshe did a wonderful job. This was only my second time having a Brazilian wax, and she made the whole process so quick, easy, and almost painless! Very friendly and easy to talk to throughout the appointment. The vibes in the salon are relaxing, clean, and welcoming. The ladies are so knowledgeable & helpful regarding any questions or advice with waxing! If you've been feeling nervous about waxing or a first-timer, highly recommend this location. Such a game-changer compared to shaving!

I had a very disappointing experience with Emillee. Unfortunately, this was the second time I had a…read morebad experience with her. After my first appointment, I intentionally started booking with other estheticians at this location, and those experiences were excellent. I never had any issues with pain or my skin. This time, I didn't realize I had been assigned to Emillee again. During the waxing, I repeatedly asked her to be gentler because the pain was unbearable, but she continued anyway. The experience was extremely painful, and afterward my skin developed blisters. I've had waxing done many times before, including by other staff at this location, and I've never experienced anything like this. Throughout the appointment, she repeatedly commented that I had darker skin and darker hair. Those comments made me feel very uncomfortable and singled out. I also noticed her adding something to the wax during the appointment, although I wasn't told what it was. In addition, wax was spilled on both the floor and the table, making the entire appointment feel disorganized and unprofessional. During the service, I told her how much pain I was in and warned that I would consider taking legal action if my skin was injured because I felt my concerns were being ignored. Despite that, the service continued without any noticeable adjustment. Overall, this was one of the worst waxing experiences I've ever had. Based on my experience, I would not book with Emillee again.

When I need my eyebrows cleaned up, I come here. It's $15 without tip. It's easy to schedule a…read morethreading appointment online through her website that you can find on this Yelp page. I prefer Hetal to do my eyebrows, but the other employees are good too. When it's near the holidays, they do get busier, so keep that in mind.

I regularly visit this salon for threading and facials and have generally had good experiences…read more However, after bringing my guest for a facial, we noticed several blackheads had not been removed. When we contacted the salon, the response felt defensive, suggesting she should have mentioned it during the facial and that deeper blackheads may require more than one session. While I understand this, the staff should have checked the results and explained any limitations before we left. We returned later, but the staff used a metal extraction tool very aggressively, causing significant pain. I also had to point out the remaining blackheads individually. When I privately shared my concerns, the response was dismissive and suggested I find another salon. I appreciate that they allowed us to return, but the poor communication, aggressive extraction, and lack of a final check made the experience disappointing. I hope they improve their customer service and ensure extractions are performed safely and gently.

Anna was really sweet and knew her stuff when she took me in for my first waxing. She was very…read morecalm, friendly, and welcomed me in and helped me relax for my first time.

PLEASE BE CAREFUL SHE WILL TAKE YOUR DEPOSIT MONEY IF YOU TRY TO ADJUST YOUR APT!!!!…read more SHE HAS CONTINUOUSLY HARASSED ME FROM HER PERSONAL NUMBER WHICH I HAD TO BLOCK. SHE THEN DECIDED TO CONTACT ME FROM ANOTHER NUMBER. THIS HAS GONE ON FOR 3 WEEKS NOW I wanted to like Anna as she comes off as sweet and does a decent job with waxing. But as they say you get what you pay for. When I tried to reschedule the day before due to having my car under maintenance (I even sent her proof of my receipt) she said she would take my deposit and charge me extra for a different day. She sent me her policy which you can see clearly states below nothing regarding rescheduling prior to your apt day. She then argued with me, updated her policy and blamed me for messing with her income. This is not only unprofessional but distasteful. Anna continued to tell me that I shouldn't be canceling (which I wasn't doing) because it hurts her business. After I told her I won't be coming back she doesn't get the clue and will continue to harass you. I've never experienced anything like this from a business provider before. I also worked in customer service my entire life. I hope Anna can get a grip and learn how to run her business with more professionalism. Taking clients money without having clear guidelines about changing appointments is essentially stealing.

My husband's podiatrist told him he should start getting pedicures. After looking online, I decided…read moreto make us appointments at Bellachio's (husband didn't want to go by himself for his first pedicure). Salon is clean with comfortable chairs. Donna and Wendy are great! They make certain you are comfortable and give wonderful pedicures. We have been twice and are looking forward to our next appointment which we already booked.

29 Years and a "Pedi" to Match: Royal Treatment at Bellachio!…read more We decided to celebrate our 29th wedding anniversary by pampering ourselves with some much-needed relaxation, and Bellachio Studio Salon delivered an experience we'll never forget. From the moment we walked in, we were treated like royalty. I chose the signature Bellachio Pedicure for both of us, and it was pure bliss. The attention to detail started immediately with our soaking water, which was beautifully prepared with fresh rose petals and orange slices. The 15-minute candle oil massage, salt and oil scrub, warm towel wrap, and mineral-rich mud mask were exactly what we needed to unwind. We were both thoroughly relaxed and impressed by the entire process. To make the time fly even faster while my nails were drying, my husband also enjoyed a manicure. The staff truly went above and beyond when they found out we were celebrating nearly three decades of marriage. We were immediately offered our choice of mimosas or wine (red or white). We opted for the mimosas, and let's just say the refills flowed generously throughout our entire service! Our nail technicians, Mary and Lily, were absolute gems. They were so kind and attentive, but they also went the extra mile to ensure we captured the memory. They set up a beautiful display with candles, oils, and flowers to take some Instagram-worthy photos of us, making sure we had a lasting memento of our special day. We will most certainly be returning to Bellachio again and again, but most importantly, we've decided to make this our new annual anniversary tradition. If you want to feel truly pampered and celebrated, this is the place to go!

I visited Sunday and had a great experience with the front desk. The receptionist was friendly and…read moremade conversation while I was waiting, which made the visit more enjoyable. She seemed newer, as I hadn't seen her before, but she was very helpful and sweet. One thing I noticed was that my cousin appointment seemed to take longer than usual. Other than that, the overall experience was pleasant.

I've been a long time customer of EWC. I don't normally go out of the way to write a bad review but…read morethis was just a poor experience at front desk. I lived all over the bay area and southern california this past decade and loved them. Today's experience with the front desk reception is the final nail in the coffin for me to stop being a return customer. I saw there's plenty of small wax businesses with high reviews and for less than what EWC is charging. I never thought to look elsewhere because i was loyal to the brand. I didn't realize i was overpaying! first red flag was being asked if i completed my pre-wax survey and that it should be in my email in what felt like a rude tone. my waxer then came out and was ready for me and the receptionist held me from going until answering the questions - i get it that's fine but being held back from my appt has never happened to me before. my waxer was wonderful! a great experience. i don't want to minimize that the waxers are great there. afterwards the receptionist asked me to charge my card, i said the last 4 digits and normally that's not a problem and the last 2 times i was there at this location it worked fine. but for some reason, now the payment wasn't going through. we think it's the zip code and i ask is there a way i can just pay and update all that at a later time - i am so used to just being able to leave right after that i ended up being late to another appointment having to tap my phone and card several times and each time the machine stated approve but their systems said failed. i check my bank statement and there were 5 charges to my card - all the same amount. i hold up my phone to show them. this is now ~$700 in held pending transaction funds going into the weekend - its was 4pm on friday and banks close over the weekend. i honestly don't understand why i couldn't just tap a credit card like any normal transaction and be on my way - the woman at the reception really had me staying back asking me for my whole address to update instead of just letting me pay and leave! )-: ADVICE: Do not keep tapping your payment method when updating info or if they tell you the charge isn't going through, just ask to pay normally like at any other merchant as a one time charge. i really wish i advocated more when it didn't feel right to be tapping my payment so many times and seeing APPROVED across the payment machine. my appointment was at 3:30pm i was out at about 4pm on friday, may 15. there was only one receptionist at the front at the time. i didn't recognize her so maybe she was new but this experience just really tipped it all over for me. there's a lot of waxers in the area! i advise looking around before deciding on a large chain that has some customer service quality issues. EDIT: yes i have challenged the charges on my bank app already - i just don't have the time to call before lines close for the weekend and the experience over all with the higher prices made it feel like value didn't match spend.

Diana is the only person I trust with my facials! She's the kindest and most professional…read moreesthetician I've ever met. I've been coming for over 4 years now and don't plan on stopping. The price is fair and affordable, especially considering the care I receive. I always feel relaxed coming there and even more so leaving. I also love that she adapts the treatment organically depending on seasons but also on where your skin is at at the time of appointment. Truly a gem!

Diana was quick to reply to get me scheduled and gave a great facial. Highly recommend!read more