I am extremely unhappy with the grooming experience my dog Louie had at Bowie Barker. After his…read moreappointment, BOTH of his ears became severely infected, leaving him in obvious pain and discomfort. He has been walking around with his head tilted to the side, crying, and even snapping when anyone tries to touch near his ears because of how painful they are. Watching him suffer like this has been awful. I had to rush him to the vet at 9am and spend an additional $400 for treatment, medication, and care due to the severity of the infections. What makes this even more upsetting is learning that your groomers are trained to bathe dogs without using cotton balls in their ears. That seems incredibly counterproductive and unsafe, especially considering how easily water can get trapped and lead to ear infections. Louie has never experienced anything like this before, and it is heartbreaking seeing him in so much pain over something that should have been a routine grooming appointment. I also have videos showing the condition he was in afterward, including the head tilt and discomfort he's been experiencing. I expected professional and safe care for my dog, and instead I was left with a traumatized dog, a stressful emergency vet visit, and hundreds of dollars in unexpected medical bills. I truly hope management takes this seriously so no other dog has to go through this.

This is by far the best option for dogs that get stressed when left in someone else's care, and for…read morethose usually groomed at home. You get all the comfort of a home routine, without the mess, plus access to the right tools to do it properly. All you need to bring is your dog and any special shampoo or treatment. They take care of everything else. I love having this option. Plus, since the dog is more comfortable than at home, and with their human, the experience promotes awesome bonding. The staff is kind, willing and of course, dog lovers!

I truly cannot say enough amazing things about Alessandro Pet Spa! Blanco and Luna always come home…read morelooking absolutely PERFECT -- clean, fluffy, beautifully groomed, and smelling amazing. But what really makes this place so special to me is how incredible he is with Blanco. Blanco has a very sensitive trachea, so I'm extremely careful and honestly very particular about who I trust to handle and groom him. He is always so gentle, patient, attentive, and careful with Blanco, and that gives me such peace of mind. He understands that Blanco needs a little extra care and never makes me feel like it's an inconvenience. Knowing that someone is taking his condition seriously and treating him like their own means more to me than I can explain. He's equally wonderful with Luna, and you can genuinely tell how much care and pride goes into every groom. They always come back looking like two perfect little Pomeranian show dogs Their faces are adorable, their coats are so fluffy, and every little detail looks beautiful. Finding a groomer who does amazing work is one thing, but finding someone you completely trust with your babies -- especially one who needs extra care -- is priceless. I'm so grateful we found Alessandro Pet Spa, and I honestly wouldn't trust Blanco and Luna with anyone else. 1000% recommend!

A really lovely experience all around: Alessandro went out of his way to squeeze my dog in despite…read morea packed schedule, his staff is really kind, the environment is really low-stress, and by the end of it my handsome boy was even handsomer. Bonus points: the location is great with lots of good options nearby to spend the time while your doggo is being cared for. I had an excellent matcha latte and read a book (this is a lie, I just doomscrolled) at Flowin Cafe on the corner.

I have been taking my dog Zoey here since she was a puppy literally the first day she was able to…read moreget her paws to touch the ground after being fully vaccinated (yes, I'm that dog mom). I remember meeting the owner Gia from day 1 she was so kind and friendly with a smile on her face. I started taking Zoey here as just walk in nail appointments which are an incredible price $10 and then I eventually started to have her get a bath here which is also reasonable priced for LA. Zoey is a smooth coat Chihuahua and dachshund mix so doesn't need her fur cut. Over the years Zoey has been more on the spicy side which I feel extremely guilty about but she always gets taken care of. I'm truly surprised and grateful Zoey hasn't been banned. Truly thankful for Gia and her team here at Pour La Pooch.

Gia sets the bar super high on customer care. Our BillieJean hated to have her nails done but Gia…read morewould hold her and comfort her with the groomer. She's a geniuine sweet heart. Our other boy Binx can't wait to go play there with Justin. As soon as he walks in the door he's doesn't look back.

I couldn't be happier with the grooming! My toy poodle mix looks absolutely adorable and was…read moretreated with such care, attention to detail, and patience throughout the visit. The haircut, teeth cleaning, and ear cleaning was exactly what my pup needed, and it's clear they take pride in their work. Highly recommend to anyone looking for a groomer who truly cares about your concerns and the wellbeing of your precious animal.

I don't think incredible is a strong enough word to describe my experiences at Collar & Comb. Every…read moretime I have been there with my little puppy has somehow been even better than the time before. Every single person who works there is engaging and kind and clearly passionate about the work they are doing. And I'm sure that comes from the mission of the owner, whose story is touching and inspiring. This is not some cheap, random dog wash. It is so much more. When we are there we both feel good, which makes it worth every penny I spend. The care and attention my puppy receives is so personal and genuine. She is definitely in love with Sam, who has taken care of her every time we've been. He has taken her from a scared, tiny puppy to an excited, slightly bigger puppy in just a few visits! I do not work there or know anyone there personally. Just want to share my experience and we can't wait for our next visit!

Got a student groom Tidy Trim service done on Keanu, a wooly pomsky. They did such a great job and…read morewhen they found mats on his chest that couldn't be brushed out they called and asked permission to cut them out which I gave. I had been contemplating doing that myself but with a newborn at home it's been hard to maintain Keanu's wooly coat on my own. The student grooming sessions are half off, which made it an amazing deal. You can tip on the service even via card payment. Entrance is in back, and they also have a few designated customer parking spots in the lot out back. Thank you Fur Town for doing a wonderful job and helping this new mom out! We'll definitely be back. TLDR: very reasonable pricing, even when it's not a student session, easy to book, good communication, dog was happy at pickup, upcharge for extra dematting was reasonable and fair unlike a competitor in neigborhood with a lot of 1 star reviews...

It was my first time getting my fur babies groomed here and they did such a good job. Both groomers…read moreYulia and Alyssa did a great job grooming my two little yorkie babies. I'll be coming here from now on to get my babies groomed regularly. I highly recommend this pet salon for anyone looking for a great grooming experience.

Our good friends referred us to this place after they took their pup (actually, our pup's brother!)…read morehere for the first time! We've been taking our dog at least once a week ever since. Ollie is a younger pup with lots of energy and no matter how many walks and playtime he gets with us, he's never as tired as he is when he is after he comes home from daycare at Poshpetcare! We know he enjoys it since he is sooo excited when we pull up, he knows exactly where he is going and is still just as happy when we pick him up. Everyone that works there is super nice and you can tell genuinely loves dogs. We met the owner and he was friendly and caring and really put us at ease knowing our pup is always in good hands when he's there. Ollie had his first overnight stay there recently and it seemed to go great! We have been looking for a long time for a good place that cares about our pup and we feel comfortable with and we have finally found the place! Also, LOVE that they stay open until 11PM. We've never had him stay that late but most daycare closes a lot earlier so it's nice to have the flexibility! Thank you to everyone at Poshpetcare for loving our pup as much as we do!

I'm extremely disappointed and disturbed by how I was treated by this business, particularly by the…read moreowner, Brian. My brother's dog is 15 years old and has been going to this groomer for over a decade. I have been responsible for caring for him, including scheduling, paying for, and consistently tipping for his grooming services. After so many years of our family patronizing this business--and my own experience as a paying and tipping customer--I never expected to be treated this way. I scheduled a grooming appointment on Wednesday evening at approximately 6:30 p.m. for 12:30 p.m. the following day. When I woke up Thursday morning, he was limping. Given that he is a 15-year-old senior dog, I took that seriously. I did what I believe any responsible caregiver would do: I called the groomer and rescheduled his appointment so that he could be seen by his veterinarian and receive his scheduled Adequan treatment before being groomed. I did not simply cancel or fail to show up. I moved the appointment from Thursday to Saturday because he was limping and I was concerned about his well-being. I was then told that I needed to provide a doctor's note proving that he was actually going to the veterinarian or I would be charged a no-show/cancellation fee. Although I found this request excessive, I obtained the documentation and brought it with me to the rescheduled appointment. When I arrived on Saturday, the gentleman at the front desk was extremely rude and told me He's never heard of them asking for a vet note and he didn't know who or why that request was made. I told him the only reason I had the documentation with me was because I had been told it was required to avoid the fee. The situation escalated when the owner, Brian, called me. He verbally assaulted at me and argued that an Adequan injection was "not a reason" to cancel a grooming appointment. To be very clear: I did not reschedule because he was simply receiving an Adequan injection. I rescheduled because my 15-year-old dog was LIMPING. I wanted him seen and treated before putting him through a grooming appointment. His health and comfort will always take priority over a grooming appointment. What I found most disturbing was that during this confrontation, Brian told me that he would not release the dog to me. That crossed a line for me. Whatever disagreement we may have had about a cancellation policy or fee, telling the person responsible for a 15-year-old senior dog that you will not release that dog to them is completely unacceptable to me. Businesses have every right to establish cancellation policies. My issue is how this situation was handled: requiring proof of a veterinary visit, being rude when I provided the requested proof, dismissing the actual reason I rescheduled, yelling at me, and then telling me the dog would not be released to me. Attempting to make me out to be an angry black woman is the lamest and oldest trick in the book. There is another review from another customer citing the same issues with care and accountability with the owner. I wonder if he was yelled at the way I was.

I couldn't be happier with the grooming! My toy poodle mix looks absolutely adorable and was…read moretreated with such care, attention to detail, and patience throughout the visit. The haircut, teeth cleaning, and ear cleaning was exactly what my pup needed, and it's clear they take pride in their work. Highly recommend to anyone looking for a groomer who truly cares about your concerns and the wellbeing of your precious animal.

The groomers are great, but the owner is super pushy. The reviews are correct about the extra time…read morecharges. Once they took our dog in late and still charged extra time when it was them who were running behind. They also did not have private rooms. My dog was left to wait in the room while another dog was being groomed and another dog lay waiting in the waiting area. We'd stay with Collar and Comb because we love the groomers and have no fault with them, but we can't deal with the owner's pushy attitude. It's unappealing and a bit creepy. Edited: since I can't respond to the owner's comment, I have to say that he is correct. Every 1.5 hr grooming has included 45 mins of extra time charged. They're so transparent that I didn't even notice I've been paying this. I don't think they know what transparency means. When we first spoke to Paul, he said grooming takes 1-1.5 hrs and additional time will be charged. Never were we told the groom is actually (by his math and the way we charged) only 45 mins. Make it make sense. I really applaud the professional behavior of Paul. Messaging us telling us our dog is no longer welcome because I wrote a bad review instead of trying to remedy the situation is amazing customer service.

We absolutely love our groomer, Jaye! She always keeps our doodle, David, looking and feeling…read moreamazing. We love her so much that we gladly make the hour-long drive just to bring him to Puppy Prom. We've tried groomers closer to home, but no one compares. Not only is the grooming impeccable, but the entire staff is always so welcoming, friendly, and kind. It's clear that they truly care about the dogs and their owners. David walks in looking like a shaggy mop and walks out looking like he has a standing appointment with GQ Magazine! We always leave happy and confident that David received the very best care. Thank you, Jaye, and the entire Puppy Prom team. We appreciate you all so much! Thank you, Jaye, for keeping David handsome and convinced he's the neighborhood celebrity!

I found out about puppy prom through a Facebook group recommendation, and let me tell you--all the…read moreglowing reviews weren't kidding! David is an absolute rockstar. He is out-of-this-world talented and took such incredible care of my dog. I have seriously never seen my pup look so good! The attention to detail and the sheer talent David has is unmatched. If you want your fur baby to look their absolute best and be treated like royalty, this is the place to go. I'll definitely be a returning customer. Thank you so much, David!

Since their local branch (on La Brea / Santa Monica) recently closed, I now happily travel the…read moreextra distance to this location on Beverly - primarily because they seem to be the only provider of one of my favorite wet cat food brands, Fussie Cat, in single cans (unlike the bulk options by online suppliers). Plus, I was pleasantly surprised to find that some of the staff from the old store are now at this location, in particular the fabulous Taylor who is an absolute gem - great people skills, professional and very kind. Apart from food supplies, I like the fact that Urban Pet stocks a huge selection of high-quality accessories - toys, collars, scratchers, etc - that are not common anywhere else. This is a wonderful store, in business for eighteen years (meaning, they know what they're doing) with free off-street parking adjacent (right-hand side), and a wonderful loyalty scheme. Highly recommended.

I pop in every now and then whenever I'm in the neighborhood to pick up food for my fur baby. They…read moreare one of the only few places that seemed to carry what I like to get. Prime location as it just walking distance from the grove and along Beverly Blvd. Metered street parking along the front as well as a section along the side that's reserved for the store. The store itself isn't too big but does have everything. Shelves tend to alway be fully stocked every time I've been. Isles can be a little tight with the shopping carts passing each other by but that's a given with any places. The staffs are always very friendly and welcoming whenever anyone walks in. Besides food, there's loads of other treats for the fur babies. Apparel, treats, and whatever else you would need. A good pet store that has everything I need. It is the new location as the one I used to go to closed down a while back and this is the new spot. It's been a while since they have been at this location. Worth checking out.

Super clean and lovely staff that always do a great job!!!!! They are so gentle, caring and pay so…read moremuch attention to detail.

emazing please I love Henley style pet grooming . all staff…read morebe kind and respectful. thank you