Took my 11-year-old dog Bruce to Collar & Comb and couldn't be happier with the experience. They treated him with so much patience and care, especially as a senior pup. He even got his first hot stone massage and was completely relaxed afterward. The team also gave my husband and I really helpful advice on keeping him healthy and supporting his longevity, which I really appreciated. His nail trim, ear cleaning, and bath were all done to perfection. He looks great and even has a lil skip in his step. You can tell they genuinely care about the animals they work with. Highly recommend, especially for older pups! read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

Wonderful staff, who really takes care of their clients (both pets and human). My doggie was shaking when we walked into Petco, but was absolutely relaxed and comfortable when we got to Collar & Comb. Thank you everyone for your amazing customer service and result! read more

I made an appointment for my two dogs yesterday for today at 11:15 am. Paul quoted me a higher price for the specialty grooming, and after I mentioned it was higher than what their website said, he explained that the website hadn't yet been updated to reflect the price change effective December 1. I still decided to give them a try. This morning one of my dogs woke up throwing up and I immediately notified them I would not be able to make my appointment. They insisted on charging me a $100 cancellation fee, even though there was no way I could have given 24 hours' notice. I will not bother using their services. Edit: In response to my review, I would like to note that Paul loves to use the word "transparency," yet I notified them two hours and 15 minutes before my appointment, not one hour before, and I did so before they even had opened for the day. I also couldn't take just one dog to his appointment, since I had to arrange to take my sick dog to the vet on short notice. After all of his comments given to me on the phone when making the original appointments, about the compassion and sensitivity used in treating their dog clients, his choice to prioritize covering his profit over empathy when dealing with someone stressed over a sick puppy, and who was a first-time and potential repeat customer, speaks volumes. I was hoping you would do the math: charging me a $100 cancellation fee and losing my future patronage of $350 for each visit was a terrible business decision. read more

They do a very careful handling my Doberman Houdini. I highly recommend Paul and his team. read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

Yikes - called in to inquire about bringing my dog there and they kept adding fees to the original quote: geriatric fee for older dog, deshedding fee, etc. and a couple others. Grooming topped $200! When I mention if he can slow down with the excess fees, he said good luck and hung up. This is how you handle incoming leads?! This was a never-experienced moment of trying to give a business my money. Imagine how they'd treat my dog when they're so awful to humans?! read more

Great place to get your pet groomed. Really thoughtful and got my cat FLEWED OUT and detangled read more

Collar & Comb - Purrmarrion - Pet Groomers Near Me - Los Angeles, California

Daisy LOVED it--and honestly, so did I. This place exceeded every expectation. From the moment you walk in, you can feel how much they genuinely care. It's clean, beautiful, and the energy is just happy I was nervous about grooming before, but this completely changed that for me. The team is kind, attentive, and so authentic--it doesn't feel transactional at all. It feels special. If you want top-tier care, transparency, and an experience that actually feels fun (plus amazing coffee), this is the place. I wouldn't trust Daisy anywhere else. This place is magical for you and your pet trust me it's worth every penny you will thank me later read more

Collar & Comb - Daisy LOVED it--and so did I. The space is beautiful, the energy is warm, and you can truly feel how much they care. - Pet Groomers Near Me - Los Angeles, California

Truly have never had such a positive experience with getting my goldendoodle groomed. Paul was so friendly and kind on the phone and after expressing concerns from previous groomers he listened and ensured a positive experience. The groomer himself was so kind and did such a phenomenal job. They truly are very knowledgeable and take steps to make you and your pet comfortable. Highly highly recommend, well worth the price! read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

Thank you to Hubert at Collar & Comb. Fantastic job grooming Guy. Felt very comfortable leaving Guy with a professional and caring groomer. The space was beautiful and welcoming. Thank you for being flexible on our first visit, I was running late and spoke with Lincoln to let them know. Appreciate the team's patience and luxury service. Looking forward to our next visit and the Collar clubs community. Thank you. read more

Collar & Comb - Hubert grooming Guy, Thank you - Pet Groomers Near Me - Los Angeles, California

This place and team are so amazing and helpful, and they were able to accommodate me and my puppy as spawn as possible, I'd give 10 stars if there was an option. Ask for Sam as a groomer, and the manager Charis is so amazing! Definitely coming back read more

Great experience. Took my cat here for her first salon and grooming. They did the works on her. She looks great! I like that it's just one guy working on my cat and I was able to watch the entire time. The groomer was able to brush her and deshed her in a way I have never been able to. I had a latte and a yummy sandwich while I waited. 10/10 experience. The owner Paul was really nice too! read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

I am honestly shocked by how unprofessional and rude this business has become. I used to bring my dog here back in 2023, and at that time they always did a great job, which is exactly why I decided to come back in 2026 with my new four-month-old puppy. When I reached out to book, I was told I would need to prepay because of a no-show appointment from three years ago. While I understand policies and would normally have had no issue with prepaying, the way this was communicated was unbelievably hostile and rude. The co-owner's attitude over the phone was so aggressive and disrespectful that I immediately changed my mind. If this is how they choose to speak to potential clients, I would never feel comfortable leaving my puppy in their care. I politely apologized for taking up his time and respectfully let him know that I no longer wished to book the appointment. In response, he abruptly hung up in my face. The level of unprofessionalism and outright rudeness was appalling. No customer should be spoken to with that kind of hostility, especially someone who was willing to return based on a previously positive experience. This is absolutely not how you conduct business, and unfortunately, it completely changed my view of this place. read more

Paul was great! He was extremely warm and friendly and extremely accommodating. Gave me the whole tour of the lounge and all of what the business had to offer. The coffee was delicious and I am definitely coming back! read more

Collar & Comb - Ferrero Rocher Latte - Pet Groomers Near Me - Los Angeles, California

Amazing place ! Super friendly and welcoming. Cute for dogs! Excited to come back. Great coffee read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

Anastasia did an amazing job grooming my cats. The owner Paul was there and although to some he might come off as pushy at first give him a chance and you'll see he actually is a very sweet guy. Don't mistake his passion and enthusiasm for anything else than genuine caring. I was able to watch my cats being groomed and found the entire experience pleasant. I'll be back! read more

Literally could not recommend a grooming salon more. Collar & Comb is a gift to the pups & pup parents of LA. The staff offer the utmost care, every pup gets 1 on 1 attention, and the pricing is fair considering the quality of service. Bonus: Complimentary hard seltzers/beers. The best part of all is my dog Marly shows no resistance when I drop him off (he typically starts shaking when we pull up at our previous groomers). The proof is in the pudding, this team is A-1 and all other pet care establishments could stand to take a page out of C&C's book. So grateful this place exists! read more

Collar & Comb - Marly Snow Weerasinghe - Pet Groomers Near Me - Los Angeles, California

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Last week I brought my two dogs here after confirming the price in advance over the phone. They changed my appointment time last minute and spoke to me as if they were doing me a favor. An hour later, they called to add $20 per dog for being "not well-behaved" -- something I've never been charged for at any other groomer. When I came to pick them up, the bill was $40 higher than even that, with a made-up "new puppy fee" I was never told about. Only after I pushed back did they remove the extra fee. The whole experience felt like they were trying to nickel-and-dime me. read more

The team is great here! Great vibes all around. They really take time with your pup and want you to be satisfied with the experience. Try their coffee too! read more

Incredible experience! My pup is very clean and the whole team took wonderful, attentive care of her. I'll definitely be back! Great spot!

The staff here is very nice, but unfortunately I won't be returning. I was quoted $150 for a cat haircut and was not informed that there would be rollover charges after an hour and a half. I assumed I was paying for the full service, not a timed slot. Had I known, I wouldn't have booked, as that's the cost of a high-end human haircut. The grooming ended up taking three hours because my cat was nervous and the groomers were being very careful (which I appreciated), but I would have skipped the bath and extra steps if I'd known it would result in additional fees. When I raised this with the owner, he acknowledged the staff should have told me about the rollover charge - but I had asked about pricing at the time of booking, so the responsibility should also fall on him to make this clear. As for the haircut itself, it's patchy. They kindly offered to fix it for free, but I don't feel comfortable putting my cat through it again. If you plan to book here, be aware of potential additional costs that may not be disclosed upfront. read more

Collar & Comb - Misery - Pet Groomers Near Me - Los Angeles, California

Paul and Team went above and beyond for our family and our families emergency situation with our beloved dog and cat! I would highly recommend their services, treatment, and care! We will be back! read more

Collar & Comb - Pet Groomers Near Me - Los Angeles, California

Overpriced. They charge for everything. Paul is super helpful and detailed which I appreciate but $200 is insane. Will not be going back. read more

First time getting my little baby kitty groomed, and she was very nervous. Sam was amazing--so patient, supportive, and gentle throughout the entire process. He took his time with the wash, blow dry, nails, ears, and glands, making sure she felt as comfortable as possible. I truly appreciate the care and attention given. Excellent customer service--thank you so much Charise! read more

We had two cats and dogs we did the full flea treatment option. There responses time was incredibly fast it was 5 min. We were also fortunate to get same day treatment. They were very accommodating. The price can be pricey but seems worth it for the amount of work that is being done. I Would recommend them!!!! read more

Very friendly and helpful staff! Super clean establishment and they were very gentle with my dog :)

Wonderful. Professional courteous great job on my dog. Everything went well The haircut is great Teeth cleaning great. He just looks like a new puppy read more

First, the groomers are great...especially April...Love her...but it's the attitude of the owner when he answers the phone that is always so off putting. I understand he has a business to run and cancellations are a pain...but the cancellation fee is pretty high and after bringing my dog in regularly once a month for several months and tipping the staff well, because I will be out of town, I am now off the list and won't be able to get my dog groomed there until next November! They won't have availability for an existing customer (I am now moved back to a new customer) for nine months when they will be accepting new customers. You get punished if your schedule changes no matter how you try and stay loyal and tip the staff. And the owner who answers the phone is short, rude, there is no common courtesy and as soon as the call finishes, he hangs up on you...there are too many really kind groomers who don't treat customers like this...Bowie Barker is excellent...they are so so kind there... EDIT: I cannot respond to the owner's comments below...but please note: there is a lot of confusion when you book or reschedule an appointment. You get notifications that you are confirmed for an appointment if you have canceled that appointment. I have called to let the owner know he is making mistakes in the computer and that I am getting confirmation notices for an appointment when the appointment was canceled. So there is no reason for me to have a "no show" in my account at all...I went to their La Brea location, which then closed after my first appointment...then they moved me to another location that I wasn't able to get to in time for the appointment...which is not my fault. So please note that I was put in the computer at the La Brea location for a monthly Saturday appointment without being told that before that next appointment, that location would be closing and I would have to take my dog to another location further away. They never said a word, let me book my next appointment and then told me the location was closing (within a week or two of my first time there) and would have to take my dog to another location. So, there was no transparency about the location on La Brea closing, there have been many errors confirming appointments I have canceled, I have never been a "no show" and that is due to the owner constantly putting in wrong information in the computer. So you get penalized for things you don't do wrong and his staff all confirm these mistakes happen constantly. He also treats his customers really poorly and rudely. It just is bad business all around. Also, I have never received a text saying I am a "no show" which is something the business sends clients. There are so many additional add-ons and crazy additional expenses. His own staff are incredibly frustrated with how Paul handles his business and are unhappy. The bottom line: Don't go to Collar and Comb. Paul is just so incredibly entitled and rude to all customers and the prices are so high. Again, there are so many other grooming places that do an excellent job and are less expensive and the owners are lovely and kind to customers. If you read all of the negative reviews and Paul's responses, he never acknowledges his bad or rude behavior to anyone or offers an apology or explanation for why he was rude or hangs up on you. There are so many complaints about his attitude and yet he has yet to ever apologize for his computer errors and horrible attitude. Do not give him your business. read more

I came here for a coffee for the first time and the staff is so welcoming! Paul is so friendly and will answer any questions you have (he also made the best pandan shaken espresso) definitely recommend going if you're in the area! read more

Grooming can be stressful for my dog but they put her at ease, and she looks great! Highly recommend.

I took my cat in for grooming and they did a great job. Great spot! Great staff. I really like the vibes.

My girl, Isabelle, is a little bit on the hard side when it comes to grooming, but the team at collar and comb were wonderful at handling her. She smelled perfect. They even whitened up her coat which was absolutely beautiful. Thank you so much team. I will definitely be coming back. Thank you. read more

Collar & Comb - Isabelle the little Princess of Hollywood - Pet Groomers Near Me - Los Angeles, California

I've been going to Collar & Comb on Sunset for over three years. My dog's on a six-week grooming schedule, and while I occasionally reschedule, I always give 48+ hours' notice - exactly what their policy requires. Today, when I called to postpone my Friday appointment (well within the 48+hrs window), the owner Paul got rude and canceled my entire membership, saying I'd rescheduled more than three times this year and that was "too many." There's no written rule about that--he just made one up. For a place that's already pretty expensive, you'd expect better treatment. Instead, Paul came across as rude, dismissive, and more focused on fees than loyalty. And after reading through other reviews, it's clear this isn't an isolated experience - there's so many recurring pattern of complaints about Paul's poor attitude, rude demeanor, and lack of customer service. It's honestly disappointing because Paul is the problem here. Won't be returning, and I wouldn't recommend this place to anyone. read more

I am having a never ending disappointing experience. After confirming package pricing on the phone and giving all my info, I had to repeat everything when transferred to Charis to book. Mildly frustrating but whatever. When I dropped my dog off, the staff was very nice, but when I returned 45 minutes later they still hadn't started on my dog. Another dog was being groomed, despite me being told my dog would be alone. I had explained she's very anxious and the whole reason for choosing this spot was that she would be alone. Now she's not only not alone but she ended up there over an hour longer than expected. By the time she was done, she was too stressed for proper nail clipping or gland expression. These services would not have even been attempted if I hadn't double-checked. The staff's reaction was confused, saying these services weren't noted in my booking. What about the package? I was being really patient but now I'm annoyed. At checkout, I was charged a la carte instead of the package price which was WAY more then expected. Staff admitted this "happens all the time." Weeks later, after leaving a voicemail for Charis, I had no choice but to dispute the charge as I was mislead and lied too about services. Charis eventually called back and we had a nice convo but blamed the employees which felt a little icky. Despite all this I was willing to give them another chance (and not leave a negative review) ...but then Peter called... Accused me of "stealing," since I disputed the charge. Then revealed I was being recorded and hung up on me like an angry teenager. Misleading pricing, poor communication, and aggressive follow-up make this place impossible to recommend. read more

I've been bringing my cat Luna to Collar & Comb for nearly two years. In that time, we've never missed an appointment, and Luna has never been anything but a sweet, well-behaved cat. She's been complimented by staff at every single visit for her calm demeanor and her beautiful coat. I've always paid their very high prices for a bath, flea dip, light trim, and nail file -- and I've always tipped generously. Despite my loyalty, I've had repeated issues with their system. I've been automatically scheduled for appointments I didn't make, charged a no-show fee for one of those mistakes, and even had Luna booked at the wrong location. Their call system and auto-booking setup are confusing at best and unprofessional at worst. But I stayed, because the grooming itself was good. ' The reason for this review -- and the reason I won't be returning -- is their new policy: I am no longer allowed to bring Luna in on her regular 12-week schedule. They are now requiring me to commit to every 6 weeks, or we are not welcome back at all. For an indoor cat with no matting, fleas, or grooming issues, this demand is excessive, unreasonable, and frankly greedy. Their justification is that they "intentionally serve fewer clients so they can offer the highest level of safety, care, and expertise." To me, it reads more like a way to lock clients into a rigid, costly schedule. So, here's my honest advice: if you're someone who only wants to bring your pet in occasionally -- or on a schedule that actually makes sense for your animal's needs -- don't waste your time here. They only want clients who will spend top dollar every 6 weeks, whether your pet needs it or not. After two years of loyalty, I'm extremely disappointed to be treated this way. I once left them 5 stars, but now they've earned this 1-star review. read more

Collar & Comb - Luna - Pet Groomers Near Me - Los Angeles, California

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Since I didn't actually use their services, I feel that it's neither fair to give 5 stars or 1 star, so I'm going with a number in the middle. Called for a consultation, and it genuinely seems as though they have ZERO interest in grooming cats. If the almost complete lack of photos, aside from 2 cats, doesn't speak volumes, then let me tell you about my experience. I called to inquire about a haircut and some grooming for my short-haired, healthy, 9 yr old boy kitty who has recently gained some weight and has a couple dreads near his shoulders, and because of his soft undercoat, it's difficult for me to brush tangles out of his fur. He's a rescue, and although I've had him for almost 9 years and love him dearly, he's still a very shy, timid cat, and he rarely allows me to brush him. I mentioned those details and the man I spoke with sounded apprehensive and said, "If the cat doesn't like it, there's nothing we can do coz the cat will get crazy and be kind of dangerous." I replied that I saw a specific note on their Yelp page that says they have special training in dealing with animals who have PTSD and/or anxiety. I remarked that my cat has never bitten or scratched me, nor hissed at me; he just gets frightened and kind of hunkers down if he's feeling uncomfortable. I asked about the cost of a haircut and offered to send some photos of my cat if that would be helpful, and he was basically just like, "No, it's okay, no need to send." He quoted me $149, then said they also charge a handler's fee, as well as a by-the-minute charge for brushing and detangling, even though I was told that they'd likely just shave him down and give him a lion's cut. When I asked about the cost of the handler's fee, he started explaining to me what a handler's fee is. I asked again, "How much is it?" and it sounded like he made the number up arbitrarily on the spot. His overall attitude throughout the call almost made me feel as if he was trying to discourage me from coming there. I don't get it. If you guys don't want to groom cats, just take that information off of your Yelp page and be a bit more transparent about the services you're okay with offering. An obligatory photo of my boy, Reno... read more

Collar & Comb - My boy Reno - Pet Groomers Near Me - Los Angeles, California

Took a 5.5 year old golden retriever for a spa day. They did great! New location is beautiful and Paul really took care of us. She's a blind dog and needed some extra TLC. Will be back. read more

I have been bringing my Golden Retriever to Collar & Comb (primarily the Sunset location but I also got to check out the new location on Santa Monica) for almost 5 years now because of the quality and care that is given to my dog. The groomers are AKC certified so I can relax knowing that my dog isn't in danger, but rather I have found the groomers to be extremely knowledgeable and helpful when trying to manage my dog's skin issues like hot spots. The de-shedding option they have makes an incredible difference in my GOLDEN RETRIEVER's shedding - it really does cut down on the fur that would be on clothes/furniture; I refer to it as witchcraft because it still amazes me how little he sheds. A true testament to the quality of service is that people are constantly remarking on the softness of my dog's fur coat and how handsome and healthy he looks thanks to Collar & Comb. Just recently, even after swimming in the ocean, a family member commented that my dog still smelled good thanks to his grooming. My dog runs over to Anastasia, the groomer, because he absolutely adores her and I appreciate the front desk staff, Earl. Charis is also amazing and I HIGHLY recommend checking out the Santa Monica location for the Pistachio matcha latte! I've now known Paul for years as well after bringing Parker to his team for over 500 appointments! Safety and quality of grooming services don't get better than at Collar & Comb! read more

Collar & Comb - Parker post-groom - Pet Groomers Near Me - Los Angeles, California

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I have been coming here for almost 2 years and they are absolutely amazing. I have a rescue dog who came to me with anxiety so it was important to find a groomer that did not use cages on kennels. Collar and Comb is so friendly and my pug loves it. He usually sees the same person every time on his appointments so that makes him more comfortable to know what to expect. He also has very bad allergies and used to get chronic ear infections so it's so helpful to have someone able to keep an eye on his ears. I am so happy we found them and will continue to go there for the great experience. read more

I'm dog sitting for my sister and her Pomeranian mix had a bit of a "mud butt" situation. Desperate to get him cleaned up and presentable, I tried to DIY and only made things worse. When you call Collar and Comb, you speak directly to the founder to schedule an appointment. Paul was so friendly, extremely knowledgeable and I even got a bit of an education. Not only did I get the dog groomed but my 20 year old got groomed as well last minute. Both boys look absolutely dapper! My cat has sensitive skin and tends to over itch or overlick himself after a shave but Catherine is a miracle worker! Not only does my cat Vlad look gorgeous for his age, he smells great, and I can tell he feels great too! I cannot recommend this business enough. This is the ONLY place I ever want to take a pet to get groomed! No cages. Beautiful clean space. The way grooming ought to be. read more

Collar & Comb - Little man's new doo - Pet Groomers Near Me - Los Angeles, California

Fantastic grooming shop with a clean, welcoming environment and truly excellent customer service--friendly, attentive staff who made the whole experience easy and stress-free. read more