They were rude at the front desk. I was trying to drop my dog off for a grooming appointment and…read morethey were rude because I was too early, but they hadn't relayed this information to us when making the appointment. I won't be returning because we have other options.

My kids finally convinced me to get a dog, and, of course, I love him like crazy now. But…read moresometimes, you really can't take a 45 pound animal with you everywhere you go. For those times, I rely on Happy Paws. I can tell they love what they do, because they are always cheerful whenever we interact: drop-off, pickup, over the phone. They know my dog by name and are always happy to play with him for a moment when he arrives, and give him a couple treats when he has to leave, too. Thy require all dogs to have a temperament test of a few hours before they're allowed to stay, in addition to up-to-date vet records. This really gave me peace of mind to know that all the dogs there have been screened and are safe to be around my most precious puppy. Once that test is done, you can drop off your dog for daycare anytime during business hours; no appointment needed. This flexibility has proven to be a lifesaver for me, and definitely keeps me coming back. They also offer boarding and grooming services, but I have not tried those yet. Well, except nail trimming, because I don't need that headache! They are great! Your doggo will love them!

Took my nephew's husky in this morning. She looked fabulous and I could tell she felt so much…read morebetter!! My niece said the dog had been very restless and wasn't sleeping. Brought her home with a pep in her step and quickly feel asleep! Thaks for making her one happy dog!!!

My husbands grandma had this dog for almost a year and she recently passed away so we took the dog…read morein. He was extremely matted that's why we took him to the groomers. When we dropped him off was told to pick him up by 6 or there will be a 70 dollar boarding fee for the night. A very extremely rude lady call at 4:20 demanding to come that min and unfortunately we only have one car and considering we were told we had till 6. Then call me and my husband a liar saying he wasnt utd on shots. The call his vet and the vet was busy but tried to call them back but they wasn't answering there phone to let them know he was utd. Didn't cut his nails and charged an extra 40 dollars then originally told it would. Owner called cussing by 4:45 and hanging up on us. Horrible communication. Both of my dogs ears are bleeding as well. very unprofessiona!!! i dont even want to imagine how they treated my poor dog when I wasn't there. This is my first review I've ever made that's how upset I am with this place.

Have taken my dogs twice now for boarding. One time at last minute due to emergency. Very happy…read morewith services. Friendly staff, dogs were happy and not anxious when I dropped them off. Very clean and does not smell of 'kennel'. Happy to have found a boarding location convenient to me on Westside!

This place is amazing. We have taken our dog there 10+ times and have never never had a bad…read moreexperience. They allow Sunday evening pickups which is rare for a kennel. They also have indoor outdoor runs which allows the dog to get exercise multiple times a day. Our dog literally runs through the door when he gets there- I actually think he likes the country cottage kennel more than our house! I travel 30min to this kennel because I have not found one better. Their rates are extremely fair. In the end - the country cottage kennel truly cares for all dogs in their facility. I have no worries when I drop my dog off. We left him there for two weeks and he did fabulous and came back in great shape. I highly highly recommend.

Wanted my pet every month until he was almost dead and refused to see him…read more All they care about is money

This vet has been amazing. Even tho my dog hates the vet they are so good to him and try to make…read morehim as comfortable as possible. Everyone here is so caring and their pricing is great compared to a lot of other vets. Highly recommend this vet!!

Corey is the best! He has been regularly caring for my two dogs for weeks now doing drop in visits…read morewhile I'm at work. He is reliable and punctual, always communicates, and of course shares great photos of them which make my workday so much better. He's kind and patient with the dogs, and they absolutely love him. His experience with dogs shows, and I'd trust him with my pups any time!

Very helpful, works with you. Very polite, very respectful. All good things to say about Corey. I'm…read morehandicapped, only can use one arm and with the other arm being injured, he's been a life saver while my husband is gone. It's only been 1 day and he's already helped me tremendously. Going above and beyond, brushing my husky, and then taking care of my other 2 little ones. My 3 fur babies love him. Definitely recommend Corey, for sure.

A great place for your fur baby. it's a great place to take our highly energetic dog for day care…read more it's also a great place to trust our baby for the night/s when we have to go out of town without her. thanks to Nicole and Doug for such a great place.

Nicole and Doug are true professionals who really *get* dogs. We use both their daycare and…read moreboarding options for our senior shih tzu mix. He always comes home happy, healthy, and having received tons of cuddles. Our little guy has some special needs, and it gives us so much peace of mind to know that we have trustworthy, knowledgeable, kind people to care for him. Their daycare and boarding is very homey and open (they live on site), so this is a perfect place for dog-friendly dogs who benefit from individualized attention.

I love that I can view my dog on the cameras they have in every room. She enjoys going to play with…read morethe other dogs. The staff is welcoming and friendly. The prices are good.

From the owner: Dogtown is a local, kennel-free doggie daycare and boarding business with convenient neighborhood…read morelocations. Dogtown is open 24 hours per day, 365 days per year, making it the Cincinnati area's most flexible pet care service. Unlike traditional kennels, Dogtown does not leave dogs overnight in cold, concrete enclosures-Instead, dogs get to enjoy being part of a pack all day long, including sleeping with a person and other friendly dogs in a bedroom at night. So, they play all day, and cuddle with friends (and a friendly person) all night. You do not have to feel guilty about leaving your dog while you work or travel, and you can always check in on how they're doing by viewing our high-quality webcams.

We have been taking our dog Benedict to the Pet Spot since he was a puppy, so going on five years…read morenow! We use Pet Spot for daycare, grooming (thank you so much Cat for being the best!!! My sister still drives down from Dayton after moving to get her dogs groomed by Cat), and boarding every now and then. The "floating groom" option is one of our favorites as our dog can run & play in daycare while also getting a full groom, so he's both tired & clean when he comes home. They also host fun events throughout the year where you can get a themed picture of your dog, like Halloween or St. Patrick's day. The staff is always very friendly, accommodating, and some even greet Benedict by name when we walk in the lobby. Seeing 1-star reviews here really surprises me as I know myself and many other repeat customers have had zero issues with the Pet Spot and I would feel confident recommending their services to any dog owner. I would also like to suggest to anyone reading these low reviews to take some highly sensitive pet owner's opinions with a grain of salt. This is an all around GREAT dog care facility with extremely hard-to-beat prices for the area. Seriously people - be realistic. Dogs will smell a little when they get home. The lobby might smell if someone had an accident. It's truly insane to think your dog won't smell a little bit when they come home from boarding/daycare surrounded by other dogs running and playing all day. Expect to bathe them yourselves like a normal person or pay for an exit bath (a service they offer). If you want your pup to never touch dirt or pee then you should keep them at home or shell out the cash for Rover. Just my two cents!

We had a very poor experience with Pet Spot. We recently brought our dog in for a daycare…read moreevaluation. The lobby smelled strongly in the morning when dropping her off, and smelled even worse in the afternoon when we picked her up. When they brought my dog back, she was whining, straining at the leash, and trying to make a beeline for the exit to get out of there asap - this is really strange behavior; my friendly extroverted pup usually wants to personally say goodbye with a wagging tail to everyone when we take her places. I asked the woman at the front desk how things had gone - she shrugged and just said, "looks like she passed." Then she said "didn't you get the email report?" I was confused and said no, I didn't have an email and didn't know what she was talking about. Also I'd literally just picked up my dog, so idk how they could have gotten a report out to me . "You'll get an email," she said confidently and dismissively. I have not received one still. We asked if it was possible to see the facility, since it was our first visit, and she instead showed us cameras from the lobby that "aren't live because the system's broken". So just static blurry photos of empty indoor play yards. We asked about how and where the dogs were able to go out to use the bathroom and she said THEY ALL JUST GO WHEREVER ON THE FLOOR and "they do their best to clean it up". At this point we left. We had to stop on the way home because she was so distressed - my housebroken dog had apparently been holding her bladder and her poop all day. She drank her entire bowl of water the second she got home, so I don't think she was given access to any while at daycare for several hours. She was limping and we have no idea why, because Pet Spot couldn't give us any information about her day. We had to give her a bath that evening because she smelled terrible. On top of all this, she's now developed a rash on her paws and belly as well as an eye infection which have required vet attention. Unsurprising since she was apparently laying around in urine and feces all day. Honestly I couldn't believe how bad of an experience we had - on a first day! - and I feel bad for my poor pup that I ever dropped her off here. Do not use this place.