Thank you to all the staff and to Dr. Wallace who made myself and my beloved cat Rocky feel seen…read morethrough a difficult diagnosis. After having some mistreatment at a prior animal hospital I was relieved to feel the care and empathy the staff has for their people and their pets. Being able to provide knowledge and care through difficult circumstances made an already stressful experience a little lighter. Ultimately my cat was put down today, but I appreciate the care both Rocky and I experienced to come to that difficult decision. I also commend the vet tech who I had called originally to get an appointment together who made sure to show up to my specific appointment due to the difficulties expressed on the call. The team gave us the best shot possible for my little one and was honest, but all the while caring till he crossed the rainbow bridge.

This a Private Equity Owned business (Harvest Partners via Vetcor). We have been bringing our four…read morecats here for 5 years and even though the prices were going up, I felt comfort thinking that my money was going towards a local business. No where in Cozy Cats marketing do they mention who they are owned by. Be careful for up-charging, up-selling for things your pet might not need. I feel taken advantage of.

I cannot recommend Pack&Pride enough for folks in the Triangle area. Jason (our groomer) arrived…read moreearly and got right to work with our dog, Goodman. Within about an hour, Goodman was ready to come back in smelling and looking great. The entire process was extremely seamless, and going forward we will be using pack&pride for not only grooming but walking as well. Thank you Jason and Team!

Had our 2 golden retrievers shaved down for summer. Jason did an AMAZING job and our girls are so…read morehappy with their new haircuts!

Im glad I chose Hidden Valley for my pet. The people there are really kind and you can tell the…read morevet cared about him. Will be going back!

Their vets are great, but their 'management' actively canceled my auto renewal pet insurance at the…read moreend of April so that I received a surprise $300 + checkup/immunization bill (over the monthly premium) that should/would have been covered by my insurance. The office manager was cavalier about my 'unfortunate' added expense and her failure to follow up to make sure that I was notified (she clearly is not living on retirement funds). Their corporate office is likely ecstatic for the additional cash which is why their 'notice' was buried among their own weekly spam emails and the other barrage of emails that I/we all get. side note: when I made the appointment, I was not told/reminded about their cancellation of my pet insurance, either. PS. I'm not in MN, is google on drugs?

When I leave for work each morning, I never have to worry about Willow, my border collie, getting…read moreher midday walk. Karen has never let me down -- rain or shine. Willow looks forward to seeing her every day. I am so grateful. I have also boarded with Amazing Grace when I had to go out of town for a funeral. Willow came home happy, like she'd just had a sleepover with her best friends. I highly recommend Amazing Grace! Nina B.

I used the dog walking service for my 1 year old pup a few days while we had out of town company so…read morewe could spend some guilt free time away from home. Karen is absolutely fantastic! She came a few days before we needed her to meet our dog and let the dog get to know her a bit. She was available when we needed her and we had no problems with our dog, it was such a great relief to have someone take care of this for us. I will definitely use this service again in the future!!

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

I've used Amber, and mostly Anne, to walk my medium size dog for the past year and a half. They…read morehave consistently shown a high level of competence and integrity. Very friendly and helpful to owners, and friendly and competent in handling the dogs. I can recommend this service without reservation or hesitation.

Amber has been caring for my two dogs for 2 years now. She is amazing. Both my dogs are…read moredifficult to handle: one is extremely nervous and will run away or growl/snap in new situations. The other one is sweet natured, but barks incessantly in any new situation or when other people or dogs are encountered. They both love Amber, and she is better able to handle them than any dog trainer I have used. (And I have used numerous.) Amber not only provides walks and play time, but it is clear that she has been helping to train the dogs. They have shown significantly improved behavior on walks after she has been working with them. She is extremely patient with them and clearly cares for them. Both dogs love her, and I can't imagine using anyone else. Amber has provided daily walks for extra exercise and has also cared for them when I was traveling. Neither dog seems to miss me when I am out of town....which I consider to be the best recommendation possible! She seems to truly understand them and goes out of her way to make sure they are happy and comfortable. She is an absolute natural around dogs, and I'd recommend her to anybody.

My dog received FHO surgery just two weeks ago. Dr. Jordan did an outstanding job! We couldn't be…read morehappier with Tango's recovery. The entire staff at Creedmoor Road Animal Hospital has been super friendly and supportive during this stressful time. Thank you!

Came here based on reviews to find my fur baby a new Home for his vet visits. Upon arrival the…read morereceptionist wasn't all too friendly . I arrived early for my appointment which was at 2:00 but was taken back about 15 minutes after waiting. The vet tech was friendly and informative. And for the doctor, Mr. Grubb was super friendly and welcoming made me feel at home and like kikiyo was also his pet patient for years! He told me and suggest a lot of things I needed to get and let me know a lot . I feel safe that kikiyo has him as a doctor:) A little pricey but totally worth it.

The kindest staff! Page Point really takes the time to get to know your dog and create a safe space…read morefor all! My dog is very nervous and they were very patient with him.

The staff here both vet and boarding side are great to work with. They take great care in my dog on…read moreboth sides!