Great experience at PetSmart! The store was clean, organized, and easy to navigate. The customer…read moreservice was friendly and helpful. Overall, a great place for pet supplies!

Since I am new to the area, was my first time in. This location is much bigger than most as there…read moreis a doggie day care and hotel. There was also a bigger selection of toys and treats. The staff was friendly.

Every month I bring my husky mix Nigel here to see Nat for a bath & brush. Nat is outstanding at…read morehis job - warm, fun, informative, and professional. Nigel loves him and even lets Nat brush his teeth, which no one else has had an easy time with! It is wonderful to have found a stellar human who always takes the best care of my beloved fur baby. Thanks Nat! Oh, and Ashleigh is an incredible dog trainer at this location as well!!

This location honestly makes me lose faith in people and the only person who's been surprisingly…read moregood at their job is the long-haired guy working checkout. The rest of the team, including the managers and the people supposedly running their stations, have been a complete joke. The lack of competence is disappointing, especially when one employee can stand out simply by doing his job.

the Groomer/Bather Karma was extremely sweet and caring about my pup if you have a big baby and are…read moreworried about it she's the one to go to she's amazing and very patient

Very helpful staff on suggestion of products, price is more affordable than others. A lot of…read morevarieties selections to choose from, I recommend this store big enough for finding what you need. Free training session too for dogs and adoption on Saturdays.

First time getting my dogs washed at petsmart. They did an AMAZING job. They finished in about 3…read morehours, my 60lb dog was about $58 & my 44lb dog was about $45. They even gave free little today's to them after & one of my dogs got a handkerchief! Will definitely come back!

I run a bird rescue and we suddenly had some baby roadrunners come in. They eat insects at that…read moreage. I raced to PetSmart to pick up several dozen crickets. Arrived at 8:45p and was refused the crickets even though they were right in front of me. Supposedly only one person who works there can do the crickets and they left early today and the manager wouldn't come out of his little hidden office to take care of us. Ridiculous. There were three workers at the cash register chatting and no one would help me. I literally told them it was for some newly hatched roadrunners that came in and they just looked at me and said we don't care you're not getting crickets tonight. What the hell is wrong with people nowadays? Zero customer service. Needless to say I was very pissed off and made it known, loudly. Trust me avoid the unnecessary stress and go to Petco.

I have taken training classes with Ashleigh for over three years and she is absolutely the best…read moretrainer ever! At this point, I keep finding new fun training classes for my two dogs because she is so wonderful!!

My dog goes to the grooming here every 3 months. Also, my dog went to the puppy training last year…read more We enjoy to visit there when they have the event like Valentine's Day.

Petsmart on Nellis…read more We had a good experience at this Petsmart. We were looking for a Syrian hamster and unfortunately, we didn't find one for us. The whole setup for the animals was incredible. The store was clean, the cages were clean, the animals were healthy. A woman helped us and let us interact with all of the Syrian hamsters. They all seemed happy and ready for homes, we just didn't find the one right for us. It was a good experience though and I definitely recommend the store.

A new manager, get rid of Jeremy! The Real problem is with Nate, he would rather shave ur dog down…read morethan groom, I bought a $900 package, not bathing only, I was there twice a few weeks b4, LuAnn did a great bath but wanted my pomeranian to have a trim & he refused to do Benny, said he was to matted & would have to Sheer Benny down to the second lowest on the chart, Nat/Natewas grooming a dog, again that dog was sheered down also! Jeremy the manager @ the PetsMart on Silverado Ranch & Eastern refused to refund my money or do my dog! I took my dog to a girl who used to work there, she left bc they pile dogs on you, to many for one person to do a good job! Same day took Benny to Snooty Pets where this X employee works, she looked at Benny & said he's not matted & she took a b4 & after photo! Beware of Nat, you can recognize him, he's about 5" 100lbs! I will get my refund, I used to love it there but Gen & Lance left! A bath ur probably safe & I'm not saying there are not some gr8 girls there bc there are, I only recommend a few of the girls! Stay clear of Nate/Nat Going thru corporate Get rid of the manager Jeremy, asked for his last name said I don't need it, he was rude, not very manager like I recorded the conversation Not manager material I was a good customer, always polite If this is how a manager treats a customer I recommend you find any other groomer that isn't at any PetsMart, Again PetsMart corporate, pls check out ur manager at this location/Silverado Ranch & Eastern Las Vegas I have many friends & neighbors with dogs & send them elsewhere Bone Appetite on Southern Highlands Pkwy or Snooty Pets on Desert Inn & Durango 10 15 years ago lived in Green Valley had my Siberian Husky, bathed & boarded Lexi there Jeremy is the manager, expect more from a manager & Nate is just a skinny guy who gives dogs a bath & 4/5 hours ur dog might be ready! I c it says Nellis Blvd But the PetsMart I'm referring to is in the Target Shopping center Silverado Ranch & Eastern!! We love our dogs so pls BEWARE OF THIS LOCATION OF PETSMART

This is a really nice, clean, friendly, and well-stocked Petco! I have the app and rewards account,…read moreso ordering online is easy. I pick what I need (they even have reminders of what I might want to order again), then add to the cart and if I pickup in store, there is usually a discount with a $50 minimum purchase. Plus, I often have a $5 reward available too and save money. I love they have the dog treats, pill pockets, hummingbird juice, bird seed, and cat litter I need. So easy to order and grab it within about an hour. Good cat and toys too!!

I am still in total shock! First let me say that I used to use the Petco Blue Diamond location in…read moreLas Vegas. Over the last two weeks I left 4 messages asking them to please call me back to get one of my pets groomed. This store does not call back, even though the manager of the department says they are supposed to return all calls. Well I was finally at the store today to get my 5lb. toy poodle groomed. Now I am handicapped so I sat my dog down on counter for only a few seconds. Well the groomer immediately tried to shove their collar over my hands and my dogs head, then he suddenly ripped my dog out of my hands telling my its against the NEW policy to set pets on counter. My mistake I did not see the new sticker. However after ripping my dog out of my hands he continued to yell at me while holding my dog in the air in one hand. I immediately asked for my dog back, I told him I'm not putting up with how he was abusing my dog nor his total attitude towards me. Then he tells me "Well, its your own damn fault!" There were two other customers waiting in line behind me. One woman asked him why hes being a total jerk. "That's it, I'm not grooming your dog either for calling me a jerk!" So two of us walked out because of him having a bad morning and screaming at people, abusing our dogs. I called the store from the parking lot and got a female store manager. I explained everything to her and even went as far as making sure she knows I am a letter writer and will be writing to the corporate office "customerrelations@petco.com because she barely spoke. She hinted she would have a talk with the groomer and she was very sorry I walked out before talking to her. I won't hold my breath thinking she will actually follow up on the complaint. So I am writing here and also sending to corporate offices.

We've taken our dogs to Lulu's for several years. They've been ok & always seems like a lot of…read moredogs. Average time was a minimum of 4 hours with the most 6 that our dogs have been there. Today though was the best experience we've had with Lulu's. We took both our girls in a veteran to Lulu's and a 9 month old pup (her first time at a groomer). The staff was extremely nice & talked us through what they were wanting to do with the puppy (to get her used to the environment). They both were done after 1 1/2 hours! The look amazing. I believe our groomer's name was Mary. I tried getting a good picture of them but it's near impossible. lol

Shop rescheduled me without even telling me, then was rude hanging up on me. I would give 0 stars…read moreif I could for the interaction I just had very rude

kathy was soooo nice & helpful. great customer service!! i hope management gives her a raise and a…read morepaid vacation!!!

I ordered two bags of sustainably yours cat litter ($47 for one bag) for same day delivery. They…read moreoutsource their delivery to DoorDash. No one will take accountability but either they gave the door dash guy the wrong amount of bags, or the door dash guy forgot to deliver one of the bags. Either way, only one bag was delivered. I called petco, they said they don't have it. They said to call door dash. I called the driver, he said he doesn't have the bag. So I call petco again to see about a replacement or refund. They said the DoorDash driver took the wrong order and will bring it back. I left my number to call me so I can pick it up. No one calls for a couple hours so I call back and they say he didn't bring it back, to call DoorDash as petco is the 3rd party company even though I ordered through the petco app. Long story short, I messaged the help chat on petco and the rep gave me a refund. Instead of directing me to the correct solution in the first place, they just want to divert all blame to door dash. I won't be shopping with petco anymore. I most definitely will not use DoorDash again.

I cannot recommend Zoomez enough. Vanessa is a doll. She has taken care of my brother's senior girl…read morea few times and she's always been caring and professional. You will not be disappointed, your pet will be in the best hands.

Vanessa was absolutely amazing!! I had an in home grooming with her and she did a fantastic job on…read moremy 15 yrs old Higgs. I will absolutely use her again. Thank you so much!!!