I will never set foot in that store again. Grooming area especially. Called to asked why my girls…read morenails were not grinned and the little girl started to argue with then transferred me to the store manager. I had taken my girls there a few times nothing was done right and I tipped them $10 each visit. Each state I have lived in it was the same bullshit including the hospital department. If you need to get great service go to Petco.

This is the rudest place that supposedly cares about animals. I went there to ask about having my…read morecats nails trimmed, and the girl was like, "You need an appointment, and it will be up to the vet to find time. I'm not sure why they offer the service! And it's outrageously overpriced! We ended up doing it ourselves. My next-door neighbor just informed me that she just had the same experience, but the girl was even ruder towards her. She was asking about nail trim for her dog, and the girl said I will ask," and the other lady screamed and said No!!!! She could see what she said and would never come back, and I have not been back for anything. I will not go to petsmart again. You need to hire animal lovers and not just a body to fill the void!. The associates at south willow st, Manchester, NH are horrible and very, rude.

I have been taking my 2 shih-tzu's here for almost a year. I have found it to be extremely hard to…read morefind a decent groomer around the Manchester area. I have went to a few places and have been less than satisfied. Laura ( the owner ) is wonderful to work with. She understands that being a little picky is OK! Sometimes I get a little fearful about a new tech grooming my dogs because I am not familiar with their work but Laura over sees all of the work they do. If she does not like the work she fixes it herself. This is the type of person that you want to be grooming your dog. So, all in all I find Ruff to Fluff to be a great place for your dog grooming needs.

Ruff to Fluff is wonderful! They try their best to accomodate you with an appointment as quickly…read moreas possible, they are very reasonably priced, and they take such good care of your dog. They are the only place around that my Sadie lets trim her nails, and believe me, I've been to many places that couldn't handle her freaking out when her paws were touched. Laura and her team are awesome! The only thing that you need to be aware of is that they take cash or check only, no credit cards.

Wow just because my dog had stitches they couldn't do a teeth or nail or ear cleaning. Can you say…read morea joke. Glad I don't use them.

HORRIBLE treatment on the day that my father was dying in the hospital, the young girl treated me…read morewith such DISRESPECT. As I was driving to my appointment first thing in the morning, I get a call, telling me that my appointment was being pushed back several hours and they could not give me a time frame. I explained to this YOUNG girl that I made this appointment weeks ago, and I needed to get this done and get back to the hospital to my family. She rudely told me "nothing can be done, take it or leave it." I was shocked but not too much, given her age. I called Petco to complain and they LIED to back her story. SHAME ON PETCO! They don't care about the animals at all! I didn't like this young girl to begin with and gave her another chance; no personality and quite rude.

Update: 6 years later I still love this groomer. Sadly, we moved out of state too far for them to…read moregroom our dog. After 2+ years I found another groomer but they still aren't as attentive to our requests as Pet-Agree.

Have been a long time client of Pet-Agree, for training classes with several dogs (even a foster…read moredog) and boarding/day care. We don't go as often as we used to, but the staff still remembers us; they've had some long-term people there for as long as we've been going, 11 years. Owner/Trainer Karen Smith is just a lovely lady. She's extremely good at what she does, and has a good sense of humour (definitely a plus when working with dogs). Though she's all about positive reinforcement, that doesn't mean a dog doesn't learn there's a consequence to a bad/unwanted behavior. She makes the classes interesting and fun and she educates herself, and her staff, on new training methods and things to try with the dogs. That's fabulous for those of us who have taken multiple dogs through the various levels of classes over time. It would get boring if we weren't as enthused as our dogs; they'd pick up on that negativity. We've done private lessons with a couple dogs who needed more than they could get in a group scenario; one who hadn't been socialized as a puppy and was afraid of a dust bunny never mind people. It took a year working with Karen, but it was glorious to see that dog blossom. Not only did we do basic obedience, behavior modification, lots of desensitizing, but Karen educated me back then on what makes a good dog food, and how some ingredients were thought to affect behavior. And she introduced me to herbal remedies as well. It was a complete, successful, program. She is a wonderful trouble shooter when you're having a particular issue with your dog. If one thing doesn't work to resolve, she'll suggest something else. And Karen or her assistants, are always available by phone when you have questions between sessions. They would write summary notes of your lesson so you didn't have to try and remember it all. I hope they still do that because those are handy to keep on file to refer back to over time. You just have to be willing to do the homework and then the results speak for themselves when you have a dog that is a pleasure to live with and for people to meet in public. It's been invaluable with our Rottweilers - they've been breed ambassadors and shown people the true nature of the breed - oversized lap dogs! Our dogs love going to daycare and they don't even mind boarding for a few nights. The staff get to know the dogs and will assess to determine which other dogs might be good playmates. Of course it varies depending on the dogs that come in day to day, but they know the regulars and who might be compatible with whom. They get regular rest periods, and are monitored for stress. Some people criticize the set up of the multiple play yards and what they feel is not enough staff to supervise, or leaving collars on. I understand those criticisms, and know that accidents can happen quickly, but in the time we've been using Pet-Agree, never heard of it happening there. They're doing something right. The place is looking a little less glossy the last few years, and they don't have webcam abilities, as some trendier places do, but it's always clean and full of lots of friendly smiles - human and canine. :)

We took a reactive rover course. Definitely would NOT recommend if you have a reactive dog. The…read morefirst 2 weeks are virtual, which is great but the next 2 are in person. The in person classes are extremely stressful with maybe 10 full minutes of face to face time with a trainer. On top of that, there's about 12-15 reactive dogs in the same parking lot! It's almost impossible to hear direction and because there's so many dogs barking and the training can't really be adjusted to your dogs needs. We didn't have any issues with the trainers or advice given, just with the value of the class. We paid a lot of money to put ourselves and our dog in a VERY stressful environment. The cherry on top, is that at the end of the last in person session the trainer said "Now it's not good to have your reactive dog around other reactive dogs, so try to get them around calm dogs." WHAT? Then why would you have a class full of reactive dogs? This course was not worth our money. I would recommend one on one training for any reactive issues.

We took our 1 year old black lab Venus here for level 1 training which is a 1 hr x 6 days course. I…read morecouldn't have been more pleased or say enough good things about the experience. I was excited to attend class each week to see what we were learning each day. The structure of the course was well thought out and made sense. Katie is a very knowledgeable, friendly and effective trainer. She really is a natural teacher for both humans and dogs. She gave us very good advice and our pup learned and matured a ton. Katie was open to answering any questions and provided thorough and thoughtful responses. She did great with covid protocol, too. I've already signed up for the level 2 class and would highly recommend taking any class here. I've heard the other trainers are great, too. The price was incredibly reasonable especially considering the quality of the training. Go check them out!

They have a great selection of items and they are very knowledgeable and helpful,Prices are also…read morevery reasonable.

Healthy fish and a nice small storefront. I've always seen decent prices and never had a sick fish…read morefrom here.

We have a 11 month old 95+ lbs. Masitf mix , best way to descried his temperament is he like Ferdin…read morethe bull. He large energetic but very friendly. Wanting to socialized while working off some of his energy we decide to place him in day care. We originally placed him in a different day care. Discrimination is the only work I can use to describe our experience with them. After just a hand full of time they asked us not bring him back cause he was" too big." That is all they could say, there was no incident, they simply did not take the time nor had the experience handling my breed of dog Being a working we need to get our dog out, we decided try out The Barking Dog. They took the time to listen ! The day of his evaluation we explained our previous experience & who our dog personality as well as needs. They took the time to explained their evaluation process to place him in a group that fit him. Their groups are smaller than the previous day care. They slowly introduced him to the other dogs so not to over whelm him. When he was picked up on his fist day he was calmer than previously , & wiped out! We could not be more happy!

I will never take my pet here ever again! My cat needed to be boarded while I was having life…read moresaving medical treatment and they almost killed my cat! My cat was incredibly sick from her boarding stay with them. She still is incredibly sick even now and it's a week and a half later.  I completed the survey they email you asking for feedback after my pet's boarding. At the end of it they request you to email them if you had any issues before you post any reviews. I did so 5 days ago and no one cared enough to respond, so now I'm warning everyone about this awful place.  When I picked her up from her boarding stay, she was sneezing and had a noticeable foul odor when the person brought her out to me in her cat carrier.  She's needed to see her vet and hundreds of dollars have now been spent to help her get better. She's had a fever of 104.9, is sneezing nonstop, barely eating, pawing at her nose nonstop, her eyes have discharge, and her right nostril is completely blocked. Her vet said it was a upper respiratory infection and a bacterial infection. My cat has never been sick once in the almost 2 years I've had her. She's absolutely miserable still at this moment.  I paid extra for the gold package for her stay with them. If she was getting all the extra attention that is supposed to be included in that, there's no way they couldn't notice she was very ill. Then on top of that, the sheet with notes about her stay only said one thing: "She was shy at first and then turned into a purring machine." Nothing about how she ate, nor how ill she became. The fact that no one bothered to care that she was ill or notify me is appalling. She deserved way better than this. The fact that no cared to contact me about this is equally troublesome.  She also didn't come home with everything she arrived with there. This required me to have to go in and get her blanket this later in the week. They treated me like I was inconvenience when I went in to get it.  She will never board with this facility ever again! Do not trust them to care for your pet! Update: They are claiming they've called me and left me voicemail messages, which is a complete lie! Vanessa Nevin emailed me today (6 days later) and I have already responded to her. Stop lying and trying to downplay your negligence. You've made a bad situation far worse. Worst customer service I've ever experienced.

I love this place. The puppies (and kittens and sometimes…read morebunnies!) appear to be very well treated and happy. I go in for the fix of a snuggle. It's great

Accompanied our seven year old grandson, who was in search of a fish to add to his 10 gallon tank,…read moreto Fish Mike Aquatics today. Inasmuch as he was spending his own hard earned money, this was a very big decision which took 45 minutes. I think before he had made a determination, he had asked every single employee a multitude of questions. Each one was more than patient and very knowledgeable as to what fish would do well in his tank along with the fish he already had. Definitely a ten star experience. Thank you.

The customer service is horrible. I bought a couple fish about 48 hours ago and some of them got…read morewhite spots and I searched online - it might be fungus. I drove 40mins (one way) to the store and the girl said "it looks ok to me". I asked can she switch the ones with the white spots, then she said "we can't take fish back especially you suspect that they are sick". I said "but you were sure they are not sick!" she went: "you can get 50% refund if we test your water, but can't be this water - it can't have any fish in it". At the end I gave up; I really cannot figure out her logic. I cannot afford another trip of 1.5 hours round-trip to send in water sample either. She even went "if they are sick, now all your fishes in the tank got it". - Very helpful. I am extremely disappointed as I have been with the store for more than 5 years. I only hope my other fishes in my tank did not get it

My experience with All Dogs Gym goes many years back with a number of dogs. I am now revisiting…read morewith Great Dane, Tedi. He had four home changes by the time I got him at nine months. He has struggled with separation anxiety, low confidence and limited socialization. I want to say, all of the people who work with him in day care/day chool and training have been simply outstanding. It is obvious watching his response to each of you, how his visits/learning are positive and happy. I so appreciate the updates, his photos and especially videos of his progress. ---- Whether I am dealing with the front desk, on the phones directly or with "his people", you each are friendly, sincere and exceptional professionals. Thank you!

They only require Rabies shot for the dogs and not all the other ones (distemper, bordetella etc)…read morethat protects dogs as well