I took my elderly cat in to be groomed. He was starting to get very matted and I couldn't keep up…read morewith them. My cat had never been groomed before, and he was a little spicy about it, but they handled it very well and did their best to calm him down. She was very experienced with cats, so knew how to handle his spiciness as well as properly groom an old cat. Will go back!

Jenn is a stellar groomer with so many year's experience. My mother has been taking her senior dog…read moreto her since he was a little puppy and so has my girlfriend took our dog when other placed wouldn't (because of his breed) Both dog's come out looking like a brand new dog's. I'd agree with the folks about leaving messages, but trust me they always get back to you in less then 24hrs never any longer. If your shopping around for a great groomer STOP and give PP a call You won't be disappointed whatsoever. Cheers Everyone Duane Platinum Studio's International Ajax Ontario Canada

DO NOT BRING YOUR PET HERE. It's taken me over a year to…read morewrite this review, but I feel a responsibility to warn others. My first visit to this groomer with my dog seemed fine--she came home happy from a basic de-shedding appointment. But within 24 hours, everything changed. What should have been a routine grooming led to a nightmare: my dog developed post-grooming furunculosis, a severe bacterial infection that entered through her hair follicles and began eating away the skin on her back. Despite aggressive treatment and over $18,000 in vet bills, I had to say goodbye to my best friend just two days ago. This wasn't just bad luck--it was preventable. I reached out to the groomer multiple times to ask what products were used so my vet could understand what happened. I was ignored. The lack of accountability and transparency has been infuriating and heartbreaking. The trauma, pain, and grief my dog, myself, and my family have endured over the past year are beyond words. I feel robbed of the years we still should have had together. She was 65 lbs healthy and only 38 lbs by the end. The stress and pain she went through here sparked the end of it all. She came back confused, stressed... not wanting to eat, walk, play, or do anything. Please don't risk your pet's life. What happened to us started with one simple appointment. And it ended with unimaginable loss.

If I could give this groomers a 0 star I would. The worst groomers I have ever taken my dog to. I…read moreasked for a sanitary trim and the groomer completely shaved my dogs bum and now it's very irritated. This is not how you do a sanitary trim. I also asked for a face trim and it looks like a child cut it, his whole face is now uneven. The staff here do not care about your pets or their clients. Very unprofessional and inexperienced staff. It's not safe to bring your pets here. AVOID AT ALL COSTS!

My dogs are eight and nine, and after their longtime groomer retired, finding a new groomer was a…read moredifficult decision. They had previously had a bad experience at another local groomer, so I was understandably hesitant to try somewhere new. I came across this company after seeing how professionally and thoughtfully they responded to a negative review. Their response gave me confidence, and ultimately encouraged me to book appointments for both of my dogs. From the moment we arrived, I felt comfortable. The owner and another groomer came to greet my dogs, and their warm, welcoming energy immediately put me at ease. I received a 30-minute notice when the dogs were ready for pickup, and they looked fantastic when I arrived. I was extremely pleased with how well they were treated and groomed. Although the cost was slightly higher than what I had paid previously, the peace of mind was absolutely worth it--especially with older dogs. I will definitely be returning and would happily recommend them to others.

Got my cat the 'lion cut'. Great professional job, Beautiful detail. The cat did not seem…read morestressed at all and he looked great!

I can't say enough great things about this upscale pet boutique!!! I have brought both my Berners…read morethere for the last 10+ years for dog food, treats, and grooming. Barry has always treated me so incredibly well and his prices can't be beat for the quality products + services provided. The staff are so friendly, knowledgeable and caring every time I visit :) I want to thank Trish personally for doing such an incredible job grooming my Yogi, today. For a 100lb Berner, I know it can't be an easy job. But she is an absolute angel with the sweetest demeanor. Yogi walked out looking and smelling like a million bucks!! Highly recommend you check this place out!! With gratitude, ~ Holly Harris

Unique selection of pet items. A young man was working at the time and didn't acknowledge me…read more Looked kind of miserable. A bit pricier but higher quality and nicer looking pet supplies than most other pet stores in the area.

My absolute favourite place to go in Ajax to pick up raw dog food for my husky. The Bone is one of…read morethe only locations that sells Iron Will Raw (the only dog food my dog will eat without pulling a hunger strike). The staff is always super friendly and our husky loves coming along because they always greet him with lots of pets and treats. I love their holistic approach to pet care and all of the holistic items they have available in shop. Our husky especially loves their dehydrated treats and liver bits that you sprinkle over food!

Horrible service and bad attitude.. would never go back to this store again. Especially I'm a busy…read moreowner my self and I don't treat my paying clients like that..so I went somewhere else for my dog food and toys. I don't do bad attitudes

Loved this grooming salon and the ladies there. They were so sweet to our big boy Monty who is a…read moreton of work(Newfoundland). He didn't want to leave and looked great. The only thing I would change was the way his legs were trimmed. He looked like he had booties on. Easy fix and he still looked great. I would highly recommend them and would still go there if he wasn't being groomed by his handler. I will take my other two there as well as the big guys once he's done showing.

I take my very nervous pitbull there for nail trim regularly. They are super quick and love seeing…read morehim! He cries and makes a big production out of it, and they consistently make him and me feel good about bringing him there. Wouldn't go anywhere else.

4 employees and 0 customers inside the store. I walk in with my puppy and no one says hi or offers…read moreto help or come to the back of the store where all the dog supplies are. Only when we are at the door to leave does someone finally acknowledges we were present. Terrible service obviously. No one wants to assist. I'm not sure what they were all doing but selling wasn't one of them. Very good prices too. Too bad we won't be back.

From the owner: Bark & Fitz is a dedicated retailer of fine pet products with locations in Canada from…read morecoast-to-coast. As passionate animal lovers, we see cats and dogs as more than just pets; they are family members. We pride ourselves in carrying only the best available pet supplies and food on the market. We also have some of the best groomers in Whitby dedicated to making your dog look his best.

Went today for our pups first time being groomed there. We were greeted by Lisa who gave our pup,…read moreLola a treat to welcome her and explained the grooming process and discussed the details of our pups grooming service. We could tell right away that she was in good hands. It only took 2 hours from the time we dropped her to the time we picked her up. They texted us 15 mins prior to her completion. When we picked her up everything went well, our pup was so happy!! The price was reasonable and Lisa scheduled Lola for her next grooming service. We will definitely continue to bring Lola back for her grooming!! Highly recommend to all.

Very good customer service great job on the grooming. Communication was top…read moreNotch. Location was easy to find.

My dog got a serious injury while being groomed here. Be cautious as the emergency vet bills and…read moremedication costs were not worth the trim!!

Nice And professionals, I had been there for a while and usually get a great job from themread more