Rachel was an amazing puppy training instructor! She provided excellent tips, practical guidance,…read moreand clear explanations that were easy to follow. She was very knowledgeable and always willing to answer any questions. We learned so much and saw real progress with our puppy throughout the program. I highly recommend Rachel and Woof Academy to anyone looking for an effective, positive puppy training experience.

We were recommend to Woof by our trainer for our puppy for the focus on socialization. Woof is…read moregreat, no negative treatment. Staff super friendly and professional. Love the valet drop off and pick up.

Cara is excellent training your dog. She is very knowledgeable and very patient. Has great methods…read morethat does not include a shock dog collar. I would highly recommend her!

I can't recommend Cara enough! From the very first session, it was clear that she truly understand…read moredogs and their behavior. Cara took the time to assess my puppy's individual needs and developed a training plan with the goal of forming a strong relationship with my dalmatian, Ruth. Cara was incredibly patient, calm, and encouraging. Check out her YouTube videos to get Cara's vibe for traning and see if her apporach works for you. Unfortunately, due to personal circumstances, we were not able to complete our eight-week training plan, but Cara was completely understanding and refunded me for the remaining sessions. I was beyond grateful that she was so understanding of situation. Cara has a genuine love for animals, and it shows in every interaction. If you're looking for a knowledgeable, kind, and results-driven dog trainer, look no further. I'm so grateful for the transformation in my dog's behavior (even in the short time we spent training together) and I would recommend Cara for anyone struggling to train their dog basic obedience, or develop a relationship with their new puppy, and much more!

Kristen's Puppy Social hour on Saturdays has been one of the best investments we've made for our…read morerescue puppy, Frankie. After Frankie wasn't quite ready for daycare because she needed more positive socialization with other puppies, Paw Commons recommended Kristen's puppy social sessions. It turned out to be exactly what she needed. Like many rescue puppies, we don't know what Frankie's early life was like. Watching her gradually come out of her shell over the past several weeks has been incredibly rewarding. Kristen creates a safe, structured environment where puppies build confidence, learn appropriate social skills, enjoy enrichment activities and simply get to be puppies. Her years of experience are evident in the way she understands puppy behavior and thoughtfully guides each session. Seeing Frankie's confidence grow week after week has brought us so much joy. She now looks forward to Saturdays, and so do we. I especially recommend Puppy Social hour for rescue puppies. If you're looking for a knowledgeable, patient facilitator who truly understands puppy development, Kristen is exceptional. Thank you for giving Frankie such a positive start.

NEW UPDATE PER KARLY'S REPLY:…read more To clarify a few things: the meet and greet fee was not communicated to me at booking, and the fact that it was waived due to "confusion at pickup" speaks for itself. Transparency means the total cost is clear upfront, not discovered at checkout. Regarding outreach, one person called and one person emailed. The email from Karly was not an attempt to resolve the situation but rather an argument defending your pricing practices. That is not the same as making things right. No actual remedy was ever offered. Asking what would make it right without putting anything on the table is not a resolution. A gesture like a partial or full refund or a complimentary future stay would have gone a long way. Most concerning was the bath being performed after I explicitly declined it. That is not a communication issue, that is a matter of respecting a customer's wishes regarding their pet. I see from other reviews that pricing surprises are a recurring concern. I hope this feedback is taken seriously rather than attributed to customers not reading thoroughly enough. I also want to note that reading through their response, the pattern is clear: every concern I raised was met with an explanation of why I was wrong or hadn't read carefully enough. That is not accountability. The only thing they genuinely owned was the bath, and even that was buried at the end after multiple paragraphs defending themselves. A business that truly takes responsibility doesn't spend most of its response telling the customer they should have known better. -------------------------- I want to share my experience so other pet owners know what to expect before booking. When I called to make a Memorial Weekend reservation for my puppy, I was given a total price and told the first night would be free. At no point was I informed about a mandatory daily insurance fee ($5-$6/day). I only discovered it while signing paperwork at drop-off. When I called to raise this concern, Michael told me it is not their job to disclose additional charges over the phone - that it is meant to be mentioned at drop-off. So by their own admission, they intentionally withhold fee information until you are already there signing paperwork with your dog in tow. When I followed up via email, Karly shifted the explanation, saying the fee is listed on their website under "add-ons", a label that implies optional, not mandatory. At pickup, they also attempted to charge an undisclosed meet-and-greet fee. They waived it, but it was yet another surprise charge. Most frustratingly, I explicitly declined a bath since my puppy had just been groomed. They bathed her anyway, and I had to take her home wet. California's SB 478 Honest Pricing Law exists for exactly this reason. Required fees must be disclosed upfront, not revealed at drop-off when you are least likely to walk away. The facility seemed fine, but the pattern of hidden fees, contradictory explanations, and disregarded instructions means I will not be returning. To Paw Commons management: before attempting to negate this review, please know I have email receipts documenting everything stated here. A good business responds to legitimate feedback with accountability and an apology, not by attacking the reviewer. UPDATE: After posting my review, I was contacted by Ben (manager/owner). He did apologize, which I appreciated, but the call was otherwise unproductive -- no real remedy was offered, just justifications for how they run their business. He defended burying mandatory fees under the "Add Ons" section by saying they "assume" customers read through the entire site, and that having two insurance coverage options makes it too complicated to list fees upfront. That's not a valid excuse. There are plenty of ways to present two options clearly while still showing customers what they'll actually owe per night. Additionally, a meet and greet fee was charged that is nowhere on their website and was never mentioned at check-in. Surprise fees should not be how customers find out what they owe. An apology without a willingness to fix these issues doesn't change my experience.

Sarah is an awesome teacher, very knowledgeable, articulate, and patient. She is passionate about…read moredog training. She keeps her classes small for lots of individual attention. We highly recommend her class! Steve and Brenda

Patti was such a great help when it came to training our puppy Winnie! She tailored every session…read moreto our dog's needs and how we can better support/train her. She also took the time to send us a recap after every session with resources so we always had something to refer back to. We enjoyed every session and have nothing but Pawsitive things to say :)

Caring sweet staff. Great experience for our puppy. They sent several pics, which we appreciated.read more

We've been bringing our two golden retrievers to Kamp Kanine since they were puppies, and they…read moreabsolutely love it. Tyler and Hali are next level when it comes to care and communication. They send photos, pay close attention to each dog's needs, and always have them washed and ready right on time when we ask. I also really appreciate how thoughtfully they group the dogs to keep everyone happy and safe. I've tried other daycare centers, and none compare to Kamp Kanine. The drop-off and pick-up process is so easy, and I have complete peace of mind every time. M Rivera

Rosa was awesome! She was so patient with us and our dog. His aggression was so bad and she really…read morebrought it down. She showed us how to react and not to react when seeing another dog and now we can introduce our dog to others safely. Thank you Rosa!!!!

Corrina is an incredible trainer. This was our first time doing a board and training program. Our…read morepuppy went into the program chewing, nipping, and fearful and came away calmer, more obedient, and on the path to coexisting with our older dog. Corrina shows a genuine care for dogs and her craft as a trainer and continues to give us tools to continue our training at home. We feel fortunate to have found Corrina.

Justin is the best! We reached out for help with our newly adopted dog, who was struggling with…read morereactivity. Justin took the time to explain what was driving the behavior and the emotions behind it, which helped us understand our dog so much better. I'm not exaggerating--within about 20 minutes, we saw a huge improvement! We went on a great walk, and Justin gave us tons of practical advice and tools to keep making progress. We left feeling so happy, relieved, and much more confident. We couldn't recommend him enough!

I started working with Justin about three months ago to address my 11-year-old dog Piper's anxiety…read moreand alert barking. She's always been a little anxious and vocal, but as she's gotten older, both issues have worsened. I've tried just about every other approach, but Justin's guidance and unique perspective on training are truly transformative. He doesn't just give you techniques to follow--he teaches you how to connect with your dog and ease the underlying issue in a way they can understand. The lifelong resource you gain through this service, combined with the trust and confidence he builds throughout the process, makes this feel like so much more than a training program. It has genuinely been life-changing for us both.

I have taken both my dogs through Take The Lead Canine Training…read more Cathy has the greatest advice and her style of training is very positive. I recommend her to everyone I know.

I met Cathy November 2011 while volunteering as a Canine Coach for adoptable dogs at the Rancho…read moreCoastal Humane Society down the street. Cathy sponsors an adoptable every class free of charge to improve their chances in finding a forever home and as a Canine Coach I would transport and train said animal. As if that weren't enough to fall in love with Take the Lead. I coached three dog through her 6 week course and she asked me to stay on as an intern trainer. I've been volunteering there ever since. Her methods are painless and positive. She teaches people to read their dogs body language so that we don't ask something of our dog that hurts, makes them uncomfortable or would create undue stress. Her motto is "It takes two to pull" so be prepared to be trained as well. Classes are an hour. They are fun and functional, you learn how to handle real-life situations, how to train your pet to be a good patient at the Vet, the Groomer and Dog-sitter. There are special guest speakers, games and play. Your dog is begging for you to call Cathy at Take the Lead!

Jan is the best! I can leave town and feel 100% comfortable that my two cats are well cared for…read more She spends time sitting with them, which as older cats is what they like the most. BONUS- I have asked Jan for last minute care on a few occasions and she has always helped me out. Best cat sitter!

Jan is fantastic! She stayed with our two dogs over a 5 day period and we couldn't have been…read morehappier with our experience with her. She gave us daily updates on our dogs accompanied with pictures to let us know how everything was going. She was very responsible and respectful of our home, leaving everything clean and exactly how we left it. But most importantly to us, the dogs were happy and in great shape when we returned. I would not hesitate to recommend Jan and hope that she is able to stay with our dogs whenever we are out of town in the future. Wonderful experience!

I came into this PetSmart location yesterday morning and was greeted as soon as I walked in by a…read moreworker named Talia. I was coming in to return some cat food I had just bought, as my sweet kitty Tofu passed away over the weekend. I was having a horrible day and Talia made my experience so easy- she was so helpful in returning my items and also talked with me about my cat. I showed her pictures of Tofu and it felt so good to be able to talk about him and share funny stories. The compassion she showed me and the genuine concern is something I won't forget. It's clear this Petsmart employs people who actually care about animals and I'm so grateful she was there the day I decided to come in. Thank you Talia and the whole team at PetSmart.

They put the wrong hours online, and always close early/ open late. Don't trust their hours onlineread more