Free dog bath stations!! They have four, first come first served dog washing stations that have…read moreshampoo and driers for your fur babies!! Towels are not provided so I recommend bringing one to help speed up the drying process. They clean them in between each use and they are split in two different rooms. There is a likelihood you'll be in a room with another dog so keep that in mind if your pet isn't social or doesn't do well in shared settings that are close proximity. They do ensure the first dog is in the tub before you enter so that's super helpful. Also their store is amazing. It has such a wide variety of food, toys, treats, apparel and more for your fur babies! They also have different events like free nail trimming and educational sessions that I see advertised on their social media. Definitely give this store a visit with your dog!

This place is great! My dogs love going. You can find most everything you need there for dogs and…read moresome cat supplies too. The place is large and the aisles wide. The staff is friendly and my dogs adore them. I wish they had a better parking situation, but I can usually find a spot. The baths in the back are self serve and free! They provide the tubs and soap, you just need to bring your own towels or use the blow dryers. They also have free nail trimmings several times a month. Yesterday the Grinch was there for pics. Today it's Santa Claus! This is a great place to bring your dogs for socializing and to buy treats!

The most friendly staff! Great selection of treats for my dog, found everything I was looking for.read more

Love this place! We came to buy supplies for a new puppy we were going to buy and the staff was…read moreFANTASTIC in helping us pick out what we needed . This was our first time adopting a dog and they were very patient and helpful with all our questions and made good recommendations. We even got a discount for being a first time shopper which helped when we were starting from scratch buying necessities. I highly recommend coming here to shop for your dog or cat !

Jase. Is the best. This was our first time in. We had…read moreordered online. I was frustrated that something I ordered a week ago came in and after 24?hours it canceled automatically. I was not happy. However Jase ! So KIND and Professional. He said hello upon entry- chatted about our needs and their offerings. He is strong as an employee. He took away the stress of being frustrated. He is a keeper

Looks like I have been reviewing the wrong Tractor Supply addresses for almost 3 years as have…read moreseveral others. After Brunch today, stopped by Tractor Supply to pick up some Zinnia Sead for the flower beds. Came back I was the first to check in even though I've checked in many times and at times have even been the Duke. Going back, there are two Tractor Supplies listed with slightly different addresses. The one that I have been checking into is listed as 276 S, Hwy 16 Stanley NC 28164 and for the longest time, was the only one listed. The address today was 285 Gillman Road Denver NC 28037. All other info is the same. If the Hwy 16 was Hwy 16 Business, it would be close to being correct. At this point, Denver, Stanley and Lowesville all run together, and it comes down to which Post Office can service the account better. That being said, the 276 Hwy address is impossible because that address would put it in the middle of a limited access freeway with no access. Apparently, someone has tried to correct this error without leaving a review and I'm going to suggest it was probably Tractor Supply Corporate. The Gillman Road address is correct and corresponds to the address found on Tractor Supplies website. Sorry for the confusion.

We moved over to Denver NC about 2 1/2 months ago. We found The Groomery by PetSmart and they have…read moregroomed Watson our Corgi twice. Both times they did an excellent job. Doing an excellent job does not help if you can't get through to make and appointment. Tried to make an appointment yesterday and both times I called the number, it rang and rang till it timed out and no one ever picked up the phone. Tried to go online but would not take by email address and password. Finally drove over to the store while we were going out for Denver. It was pure chaos with people picking up their dogs but finally got the attention of one of the young ladies at the desk. She apparently was one of the groomers because they do not staff the desk and depend on the groomers to pick up the phone at some time. Since they are busy grooming pets, this does not happen. She tried to book an appointment but could not find us it the system despite the fact that we had been there twice before. She tried to look up by my name, my wife's name, address, the home phone number and both of our cell numbers and could not find any. This is in spite of the last time I picked up Watson, they had called my cell to let me know he was ready. Finally did get an appointment for next Thursday but in the meantime not a happy camper. I had previously left a 4 Star Review based on one experience at this location. This is out of norm for me because I normally visit a place several times before I write a review. Based on additional experience, I had to delete that review and replace it with a more accurate assessment.

I had been bringing my dog to this location because I couldn't find a smaller groomer with…read moreconsistently good reviews. They usually don't do exactly what I ask for, and I always have to trim him up at home afterward, but they took care of spots he doesn't let me deal with (feet, trimming around his nuggets, shaving his butt...). His last visit really takes the cake. The groomer seemed to be in a little bit of a mood when we arrived, so I almost didn't leave him, but I felt that she's a professional and obviously loves animals (or she wouldn't be a groomer), so I went ahead with the appointment. I told the groomer that I wanted his ear and tail hair to be trimmed short. His ears look like they were trimmed a little, but his tail looks like it wasn't trimmed at all, the hair is still over 4" long. I noticed as soon as I picked him up, but he was in distress from having a really bad experience with the groomer, so I didn't say anything. She said he had an accident in the cage and needed to be washed again. Later in my review, you'll find out why he may have been stressed out enough to have an accident, when he hasn't had an accident since he was a baby, several years ago. He smelled like poop (we smelled it the whole ride home), his floppy ears were stringy and oily like they weren't washed at all, he has hair sticking out all over his body here and there, he is shaved in really odd places, and he just looks, overall, like someone let an unsupervised 5-year-old with a blunt pair of scissors have an afternoon of fun with my unsuspecting dog. I was also charged for a nail grind that I didn't ask for and she said he was particularly naughty and sensitive about his feet. Okay, so, that's all cosmetic stuff. Hair grows back, I can wash his ears and give him a bath at home since they didn't do a thorough job. The overcharge... whatever, it was only $18 and I didn't feel like arguing about it. I usually tip $40 but gave her an additional $20 since she said he was naughty and gave her a hard time. When I got home, I found out WHY he was "naughty" for her and wished I hadn't left any tip at all! This is where we get to the serious part: When we got home and started putting away our groceries, we noticed dozens of quarter-sized dollops of blood all over the kitchen and dining room floors. My poor dog's foot was practically pouring blood all over the house. His nail had been cut to the quick. I had to hold a cold washcloth to it for a while to stop it from bleeding. The groomer said he was particularly sensitive about his feet during his visit... well, if you cut my nail to the quick, I'd be especially sensitive about it, too! He has been skittish and scared ever since this visit. The manager of the groomery wanted me to drive a half hour back up there for her to look at his foot and trim him up. I can't spend an hour of time driving him there and back when my week is already planned out and pretty full. I'd rather just trim him up myself. She also said the injury to his nail "couldn't have happened" there because 'they have to take a dog to the vet if there's even a drop of blood', yet his nail was obviously cut too short and there is congealed blood at the tip of his nail now that it has stopped bleeding. I was willing to overlook the bad trims. After this last visit, I will never subject my dog to this place again.

I love bringing my dog here to "shop" and get his monthly bath. They have an amazing selection…read moreof animal treats, gear and care products. I especially love the self bathing area. It's always clean and well stocked.

I couldn't wait to make this review. I received the BEST customer service from a great person…read moreyesterday. The excellent customer service came from an associate named Sam. She seems like a great person and did more than just "her job." She was personable, nice, knowledgeable, and she took her time to explain so many things to me. I spent $54 when I hadn't planned to, but every dollar was necessary to help keep my dog Nola healthy. This was $54 well spent. She provided me a few samples, and I walked out of there a bit more knowledgeable and with a smile. Sam, you are a great associate, and I appreciate the assistance. I hope this gets back to you with some to type of incentive because you deserve it.

This Petco in Huntersville had a vet clinic inside their store. I made a phone reservation first…read moreand they followed up with a phone and text message a few hours later. Service was friendly and decent, and I was prepared to wait for a while tests and vaccinations were performed with each dog outside the exam room. The consultation was thorough, and the prices were reasonable. Parking can be challenging on certain days but since I had the early morning appointment, parking was relatively easy to find. You cannot see the store sign from the main throughway (highway 73) so you must drive in and look for the store sign once you drive down several side streets of the shopping plaza. The vet was friendly and helpful with information regarding choices to make with each individual conditions. Overall, a good visit to this vet clinic at Petco.

Had to return a product and had some difficulties at 1st but the young lady at the cash register…read morehandled it with flying colors. She was nice and had excellent customer service. Came back a 2nd time to purchase more cat food a few weeks later and she still consistently was amazing. 10/10 would definitely come back to this specific store to buy more cat/dog food. Plenty of options and helpful staff

I've been bring my dog, Porter to Pet Smart for quite awhile for grooming…read more Cera does a wonderful job. Porter looks great. She is very kind to Porter and told me Porter is very well well behaved. Give Pet Smart a call and book an appointment with Cera. You won't be disappointed!

Extremely Rude and Arrogant…read more Wrote a review back in February and gave the place high marks. They still do a great job on grooming but at a price and I don't mean financial. Biggest problem we have had is the length of time it takes to get Watson groomed. Can take up to 5 hours but they swear it was only 4 but still 4 is a bit long. Normally my wife will drop Watson off and either she or I will pick him up. First a bit about Watson. Watson is a 18 months old this next week and loves people. He is what is called a "fluffy" which means he has a recessive gene and rather that have the soft silky inner coat and a course water proof coat on top, he has little of the top coarse coat. Coat is very silky and soft but somewhat long and still needs to be brushed out and like all Corgi's they shed a lot so they have to have the long hair combed out. It does take time and in addition, Corgi's grow lots of hair between their toes which needs to be cut out and we also pay extra to trim his nails. He's not low maintenance but we've always paid extra for that level of attention and as mentioned, the outcome has always been excellent. My wife mentioned that she thought the 4 - 5 hours seemed a bit excessive and it ended up with us sitting around the house, waiting for a call or going up at around 3 after dropping him off at around 10 or 11 am and still not ready. Susan, my wife when she addressed this, was told they have an Express Service where you drop the dog off at an appointed time and they the call you 10 minutes before they are finished with grooming. When my wife called to make the appointment and gave the information, someone in the background called out a warning " It's the Corgi" alerting everyone that this was going to be a high maintenance appointment. My wife booked an appointment for 8:00am which we thought was odd because they do not open till 9:00am. Still she showed up at 8:00 am along with three other patrons and 4 other dogs. None of the three groomers showed up till 8:05 am or later. Several hours later, we did get the call to pick him up. My wife left the house shortly thereafter and rather than leave Watson in the car while she went into Walgreens, she stopped on the way and picked up one item and then to PetSmart. She walked in and told the people at the front that she was there to pick up Watson and while she was waiting, she asked the manager about dog food. We are changing Watson's Dog Food in light of recent FDA findings and they did not carry or only carried larger bags of the new food recommended by our Vet. Susan has asked before and was told they were working on it. About that time, someone came from the back with Watson and we were told not to bring Watson back for Express Grooming because we had failed to show up within the 10 minute window of the call. At no point was it communicated that the "we will call you 10 minutes before" was a line in the sand and if you did not respond, we would be penalized. Someone later tried to explain that Express was generally used for Service Animals where time was limited but personally I think this was someone trying to make excuses. Susan looked at the receipt tonight and we were charged $11.00 for the Express Service but this was never a charge explained upfront. Not that that is a big issue because there would have been no problem with the $11.00 if we had got what we needed without the drama of "you can't bring Watson back" etc Grooming is excellent but the attitude and arrogance nd the way customers are treated is unacceptable. We will not be back and are currently looking for a groomer in the North Mecklenburg area. Susan is afraid to take Watson back here of a fear of retaliation for this review.

I have been going there for a few years. Lately staff are not as friendly. Today I went in and…read morethis very rude older man was very rude. He said no grooming I could not brush my dog. He said it always was like that. Proceeded to stare at me and told me I was welcome to leave. I have a German shepherd she was a good customer. Pity the girls that were there always gave my dog attention! I will never go there again.

Do an exchange on dog food when I accidentally purchased the wrong flavor without losing my $5.00…read morecoupon for accrued points purchases. I got the coupon for my commitment to your store.