I always recommend this place to anyone in the area. After coming here, you won't want to go back…read moreto the big franchise capitalism-esque dog stores anymore that sell high processed food and overpriced treats/toys. Dog Supplies has an amazing brand selection for food and a lot of treats you can't find anywhere else. They also have a cool program where every couple of bags of food you buy, you get one free. If you make an account you can use their bath station in the store for free too. The staff are all super sweet and helpful. They genuinely care about you and your dog.

Free dog bath stations!! They have four, first come first served dog washing stations that have…read moreshampoo and driers for your fur babies!! Towels are not provided so I recommend bringing one to help speed up the drying process. They clean them in between each use and they are split in two different rooms. There is a likelihood you'll be in a room with another dog so keep that in mind if your pet isn't social or doesn't do well in shared settings that are close proximity. They do ensure the first dog is in the tub before you enter so that's super helpful. Also their store is amazing. It has such a wide variety of food, toys, treats, apparel and more for your fur babies! They also have different events like free nail trimming and educational sessions that I see advertised on their social media. Definitely give this store a visit with your dog!

Excellent choices for your pets Love the quality and…read morequantity of items they have to offer for our pets needs. They have a big selection of treats,toys food options if your dog is allergic or sensitive to foods this is the place to go sign up for their reward member (it's free) helps save money as they are a bit more expensive than the original pet feed stores Ex:Petco,PetSmart ,McDonald feed, Pet supplies plus! So just keep that in mind, my family been shopping for this company the last 3 years from location to location as some locations keep things more in stock then others. It's a nice ride as well if your not far or even 1 hr away isn't too bad it's all worth it

The most friendly staff! Great selection of treats for my dog, found everything I was looking for.read more

They are being political and NOT focusing on customer service! Ridiculous behavior from corporate -…read morebanned a hotdog vendor because he wrote something on FB about Trump??!! Seriously!

Jase. Is the best. This was our first time in. We had…read moreordered online. I was frustrated that something I ordered a week ago came in and after 24?hours it canceled automatically. I was not happy. However Jase ! So KIND and Professional. He said hello upon entry- chatted about our needs and their offerings. He is strong as an employee. He took away the stress of being frustrated. He is a keeper

We moved over to Denver NC about 2 1/2 months ago. We found The Groomery by PetSmart and they have…read moregroomed Watson our Corgi twice. Both times they did an excellent job. Doing an excellent job does not help if you can't get through to make and appointment. Tried to make an appointment yesterday and both times I called the number, it rang and rang till it timed out and no one ever picked up the phone. Tried to go online but would not take by email address and password. Finally drove over to the store while we were going out for Denver. It was pure chaos with people picking up their dogs but finally got the attention of one of the young ladies at the desk. She apparently was one of the groomers because they do not staff the desk and depend on the groomers to pick up the phone at some time. Since they are busy grooming pets, this does not happen. She tried to book an appointment but could not find us it the system despite the fact that we had been there twice before. She tried to look up by my name, my wife's name, address, the home phone number and both of our cell numbers and could not find any. This is in spite of the last time I picked up Watson, they had called my cell to let me know he was ready. Finally did get an appointment for next Thursday but in the meantime not a happy camper. I had previously left a 4 Star Review based on one experience at this location. This is out of norm for me because I normally visit a place several times before I write a review. Based on additional experience, I had to delete that review and replace it with a more accurate assessment.

I had been bringing my dog to this location because I couldn't find a smaller groomer with…read moreconsistently good reviews. They usually don't do exactly what I ask for, and I always have to trim him up at home afterward, but they took care of spots he doesn't let me deal with (feet, trimming around his nuggets, shaving his butt...). His last visit really takes the cake. The groomer seemed to be in a little bit of a mood when we arrived, so I almost didn't leave him, but I felt that she's a professional and obviously loves animals (or she wouldn't be a groomer), so I went ahead with the appointment. I told the groomer that I wanted his ear and tail hair to be trimmed short. His ears look like they were trimmed a little, but his tail looks like it wasn't trimmed at all, the hair is still over 4" long. I noticed as soon as I picked him up, but he was in distress from having a really bad experience with the groomer, so I didn't say anything. She said he had an accident in the cage and needed to be washed again. Later in my review, you'll find out why he may have been stressed out enough to have an accident, when he hasn't had an accident since he was a baby, several years ago. He smelled like poop (we smelled it the whole ride home), his floppy ears were stringy and oily like they weren't washed at all, he has hair sticking out all over his body here and there, he is shaved in really odd places, and he just looks, overall, like someone let an unsupervised 5-year-old with a blunt pair of scissors have an afternoon of fun with my unsuspecting dog. I was also charged for a nail grind that I didn't ask for and she said he was particularly naughty and sensitive about his feet. Okay, so, that's all cosmetic stuff. Hair grows back, I can wash his ears and give him a bath at home since they didn't do a thorough job. The overcharge... whatever, it was only $18 and I didn't feel like arguing about it. I usually tip $40 but gave her an additional $20 since she said he was naughty and gave her a hard time. When I got home, I found out WHY he was "naughty" for her and wished I hadn't left any tip at all! This is where we get to the serious part: When we got home and started putting away our groceries, we noticed dozens of quarter-sized dollops of blood all over the kitchen and dining room floors. My poor dog's foot was practically pouring blood all over the house. His nail had been cut to the quick. I had to hold a cold washcloth to it for a while to stop it from bleeding. The groomer said he was particularly sensitive about his feet during his visit... well, if you cut my nail to the quick, I'd be especially sensitive about it, too! He has been skittish and scared ever since this visit. The manager of the groomery wanted me to drive a half hour back up there for her to look at his foot and trim him up. I can't spend an hour of time driving him there and back when my week is already planned out and pretty full. I'd rather just trim him up myself. She also said the injury to his nail "couldn't have happened" there because 'they have to take a dog to the vet if there's even a drop of blood', yet his nail was obviously cut too short and there is congealed blood at the tip of his nail now that it has stopped bleeding. I was willing to overlook the bad trims. After this last visit, I will never subject my dog to this place again.

I love bringing my dog here to "shop" and get his monthly bath. They have an amazing selection…read moreof animal treats, gear and care products. I especially love the self bathing area. It's always clean and well stocked.

This is one of the stores my dog actually begs me to go in. Employees are always so wonderful to…read moretalk with and very helpful with whatever questions I have. Missy at this location is an absolute delight, and my dog gets excited when she sees her. Employees give my dog attention. Keep the store very clean, everything has pricing and as well put together and organized. I also really value the way that Hollywood feed works with rescues and host adoption events to help other animals in need. I've donated old dog beds there before that they get to local rescues. Highly recommend.

This Petco in Huntersville had a vet clinic inside their store. I made a phone reservation first…read moreand they followed up with a phone and text message a few hours later. Service was friendly and decent, and I was prepared to wait for a while tests and vaccinations were performed with each dog outside the exam room. The consultation was thorough, and the prices were reasonable. Parking can be challenging on certain days but since I had the early morning appointment, parking was relatively easy to find. You cannot see the store sign from the main throughway (highway 73) so you must drive in and look for the store sign once you drive down several side streets of the shopping plaza. The vet was friendly and helpful with information regarding choices to make with each individual conditions. Overall, a good visit to this vet clinic at Petco.

Bad Hair Day for Watson…read more We've had Watson our 2 1/2 year old Pembroke Welsh Corgi bathed and groomed here on several occasions, generally with satisfactory results. Watson is an atypical Pembroke called a fluffy which means he has a recessive gene which and he does not have the coarse outer coat which gives the corgis some water resistance His coat which is his inner coat gives him some protection from the rain. He still has (had) a magnificent white.whixh frames his face, characteristically saddle markings, and fluffy pants on his butt Petco was supposed to give him a bath, shed him which is to comb out with a Special Metal Comb. The only hair to be specifically remove the hair between his toes Susan dropped him off at 10am on Friday and picked him up at 2pm Rather than bath and shed him, they SHAVED him When I walked into the house, I was totally shocked in his appearance I aaked.Susan what the Manager has said, she said she was speechless For Susan to be speechless is an event in of itself Before and After Photos are included

Very intimate store, very quiet and not a lot of foot traffic. Did pickup and it was quick and…read moreefficient.

I've been bring my dog, Porter to Pet Smart for quite awhile for grooming…read more Cera does a wonderful job. Porter looks great. She is very kind to Porter and told me Porter is very well well behaved. Give Pet Smart a call and book an appointment with Cera. You won't be disappointed!

Terrible costumer service I have been going there for years 3 dogs. Today I washed my dog the…read moredryer was blowing low volume air. Couldn't find anyone at the front. I checked the other dryer and it worked stronger. I switched dryers, I was almost finished this older man was yelling in my ear saying I was not allowed to use another tub to dry the dog. I should have asked them for permission. I explained the situation he basically called me a liar that the dryer was working. Which was with very low air as I told him. I will not be going back to them. I hope upper management takes care of him and the attitude. They will be loosing business. I would give 0 stars

I have been going there for a few years. Lately staff are not as friendly. Today I went in and…read morethis very rude older man was very rude. He said no grooming I could not brush my dog. He said it always was like that. Proceeded to stare at me and told me I was welcome to leave. I have a German shepherd she was a good customer. Pity the girls that were there always gave my dog attention! I will never go there again.