We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

I am so grateful for the Island Pooch walkers. The walkers that Kristin chooses are so good and…read moretrustful. They arrive on time and have such good communication. They are available if needed at the last moment and provide good care when I am on vacation. I give them 5 stars!! Beverly White

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

Brooke was an absolutely amazing pet sitter and we couldn't recommend her more. From the start, you…read morecould tell how much she genuinely cares about the animals she looks after. Our dogs and cat loved her, and it gave us so much peace of mind knowing they were with someone who treats them with that level of care and attention. One of our dogs takes a couple medications, and Brooke was incredibly responsible and precise about making sure everything was given correctly and on schedule. She followed all of our feeding routines and instructions carefully, and whenever something wasn't completely clear she reached out to ask questions and clarify instead of guessing. That level of communication meant a lot to us and really reassured us while we were away. She also kept us updated the whole time and sent the BEST pictures of our pets, which we looked forward to getting. It was so nice seeing how happy and relaxed they were while we were gone. I'll include some of the photos she took because they were honestly amazing. On top of that, she was extremely respectful of our home and took great care of everything while we were away. It's not easy trusting someone with both your pets and your house, but Brooke went above and beyond. We came home to happy animals and everything just as we left it. We would absolutely book her again! Genuinely wish there were more stars to give

I have used Brooke's animal care services every time I am out of town! she always provides…read moreexcellent service for my cat: Spanky and I feel safe knowing he is in good hands. She is very neat & clean with the pets, sends photos daily to check in with the owners, professional and courteous. I highly recommend her if you need any pet sitting needs. FIVE $TARS ! -Adam

We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

Arielle is a consummate professional. She's dependable, caring and thorough. She truly cares about…read moreyour fur baby and you just know they are in good hands. Highly recommend!

Arielle is amazing - she treats the animals as her. own !! Careful, reliable and pleasant to have…read morearound. Highly recommend - she even takes care of rabbits as well as cats and dogs. She is very kind and sweet

Dr. Andrew is the BEST! He so graciously cared for our dog's seizure episodes and provided…read morewonderful nutrition guidance for a homemade diet. He saw us for an emergency over weekend hours and we are so grateful for both his human and animal empathy. I can't recommend him enough!

We called with what we thought was an emergency and they fit us in right away and my dog is feeling…read morebetter after 1 day. No hidden fees. I felt like they cared about my dog. The other vet is triple the price for half of the quality of service we received at Newport Center Animal Hospital. This is the second time coming and the second time they helped my dog fast and effectively!

Everything always goes well with these guys. Our dog loves them and he's on the shy side. They…read morealways show up on time. They do great overnights are truly great people. Responsible beyond belief.

Pura Vida Pets is PHENOMENAL! It gives us such peace of mind knowing our dog and cat are in such…read morecaring, capable hands whenever we need extra support. Brad and Paige are communicative, responsive, flexible, trustworthy, affordable, and very loving with our pets. And as a bonus, Brad is an AMAZING photographer who always sends the most priceless photos during his walks with Poncho. We feel so grateful to have found Pura Vida Pets!

We take our two pups here 2 - 3 days a week for daycare. They are always happy to go and the staff…read moreis really positive and kind with all the dogs and give me good updates on my pups. They even work with my younger rescue who has back leg issues. My pups come home happy and go right to bed after playing and socializing. Great business, so glad we found them!

The owner was really easy to Acres's for a last minute booking. My giant schnauzer stayed for a…read moreweek and got daily messages about her. When we picked her up she gave everyone kisses so she loved them! My schnauzer is a lucky dog who she likes so they obviously treated her amazing. I will be bringing her back for day stays and all my future trips! Highly recommended.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!

Sarah's the absolute best, and really an angel for our two kitties. She dotes on them and they love…read moreher so much that they smother her when she comes over. One of our cats has severe separation anxiety and having Sarah there has been the only thing that's allowed us to travel! Sarah is immensely kind and respectful of our place, always leaving it spotless. She cares for our babies and home as if they're her own. She always sends pictures and updates and allows us to be away from home worry-free! Our whole family (especially our furbabies) loves her. Highly recommend!

I hesitate to leave my home for long since I don't want to leave my little family in a kennel…read more Krista provided me with peace of mind while on a one week trip. She took care of my four pups so well, they miss her. She took them on walks, sent me daily photos via mms, applied medicine and lavished them with love. Don't hesitate to give her a call. She will come over for an acquaintance visit to see how your family operates, then you have someone to rely upon for when you are away. I feel like I have a new freedom I didn't have before. I finally found someone nearby whom I can trust.

Krista took exceptional care of my Greyhounds! Absolutely the best. I highly recommend Rover's…read moreSleep-Over.