Pressquatch (formerly Phoenix Media) excelled at a print job I submitted recently for 2,500…read morepostcards. Here's the timeline (not what I expected!). Tuesday: sent files. Wednesday: they called to clarify my order and helped correct an inappropriate card stock choice on my end. Thursday: shipped. Friday: delivered. Wow! I'm a former Phoenix Media customer and now a happy Pressquatch customer. A+ for ease of ordering, customer service, job quality, timeliness, and good value. Highly recommended.

The company is always just as good as its representative or employees. But of course, a company…read morethat produces something it's also about reliability and quality. So let's address the latter first Phoenix media has more than be reliable when it comes to our printing jobs they are on time they keep up to their promises and they even make sometimes magic happen when you are in a hurry. This is the reason why I love to work with a local company instead of one of those bigger companies that just do not even have the chance to care about every single customer I have the feeling Phoenix media does. The pricing is most reasonable and fair but I'm OK with even paying a buck more when I have the special services. that's it that's was sad in the beginning it is always also about the employees that represent the company and stands up for the values or simply put care for customers The representative I work with has always responded fast and made even small corrections or recommendations on our print material to make sure everything comes out as it should basically I love working with Phoenix Miriam to have our small printing drop done fair priced fast and correct!

Everyone I worked with on a custom children's book project was great to work with. At every stage…read moreI was advised on ways to save costs, we did test prints on different paper stocks (no extra charge), the team offered ideas that improved the project. Even though i was a complete noob to creating a book, the whole team was always helpful, creative supportive and made the project possible. 5 stars FedEx!

Excellence, every single visit!!…read more Today was no exception! I made my way over to the printing services area and waited near the counter. Diana seemed to be working on a project but was quick to spot me waiting and came from behind the counter to greet me. She identified my needs right away and recommended options that fit my expectations. In no time at all, I walked out with exactly with what I wanted! Thank you Diana for your hard work and dedication!!! I frequent this location and after Today's visit I have utilized all services offered. No matter if I have been shipping or printing I have always been greeted with a helpful smile! I also received support while utlizing self-service options. If I do have a issue arise, I receive multiple solutions to choose from. Kevin is also so helpful and I have noticed him buzzing around the store on multiple occasions assisting customers in all areas. I really appreciate his work ethic and customer service skills. If stopping by my local FedEx Office is on my to-do list I always stop here first. Not only will I get what I needed completed quickly, I will leave with a smile on my face and ready to pass it on during my next task. Thank you everyone for all your help over the three years that I have lived here. Your consistency has not gone unnoticed! Always my first choice for printing and shipping!

Best place for us ever. Got wonderful passport photos done there and have mailed letters and…read morepackages too. I have also succumbed to buying wonderful chocolates there for Valentines Day etc. Stop by and enjoy. Robert M.

In a world where everything is about speed, it's such a welcome sight to see people who are still…read morededicated to taking the time to help you with their expertise. I stopped by on a weekday morning with some fragile items. Shipping can be tricky because you don't always have standard mailing sizes at home, but the team here was so awesome in helping me measure, pack, and choose a shipping option that was economical and made sense. I'll admit that I like the USPS's pick up feature at my door, but this was well worth it! Great price and friendly people. Definitely recommend stopping by for all your shipping needs -- whether it be UPS, FedEx, USPS, DHL, etc. Oh and, if you're looking for stationary or small gifts they have those too! I also noticed they sell coffee :)

I came in here to mail a couple of things and also print a label for one of the packages. They were…read morepretty busy, but the person who helped me was great. It took a second for the email of my label to go through so he helped someone else while that was happening but once my label hit he literally was working on two computers and helping us both simultaneously. Couldn't have gone better!

The service in this store has absolutely tanked since the new ownership started in early 2026. I…read moredon't know if it was the owner or just a person who works there, but they were absolutely rude and unprofessional. I'd recommend you go anywhere but this store to do any business. And we've done business in the store for almost 25 years before they sold.

Got 2 17" X 22" color prints laminated. Jared was fast and efficient. Helped me get exactly what…read moreI wanted.

I have been to this location twice in the past week, once for business and once for personal, and…read moreJared was fantastic to work with. He saved me time and money. Both my transactions were quick and easy.

Absolutely impossible to get them to answer the phone…read more The computer lady on the other end just send you through prompts (and isn't helpful nor understands what you say) for 10 minutes and then hangs up on you. Billion dollar company but can't hire someone to answer the phone. Garbage company. Garbage CEO. Will never return.

They advertise printing. The computer to print documents was "broken" and apparently had been for…read moresome time. I sent my PDFs via email and they couldn't figure out how to receive it. They blamed Google email server, however I sent from an ICloud and Gmail server. The employee mentioned this being an ongoing issue and didn't seem to offer any solution.

I have used Kickass a few times for logo work for my business. They are always quick, professional…read moreand I have to say the process of developing a logo with this team is just simply fun

Man, I have no words when it comes to how impressed I am and how happy I am with the work that…read moreLance did for me... I was skeptical cause I really never used anyone I never met. I can tell you that he is fast, professional, listens, and just straight up like his businesses name: KICKASS!!! BADASS!!! WOOP-ASS What ever ASS you want to call it it is... Hands down this guy is so worth reaching out to.