We needed a plumber to connect our new sink to new faucet and garbage disposal. We had gone with a…read moredeeper sink, so that caused a few issues, as our piping was a bit high under the sink. Ed knew about this possibility and was able to take care of everything. His price was reasonable, and he called me back each and every time I called him. Unfortunately, customer service is so lacking with so many businesses these days, but this plumber is extremely responsive. Should we have any further plumbing needs, we will call him again!! Highly recommend!!

We've had Chris help us with plumbing repairs and upgrades twice, and we're scheduled for another…read morejob next week. Chris is a friendly, hardworking guy. He returns calls quickly and listens to what you need. He is always on time and completes your jobs to your full satisfaction. His work has been great. Pricing is fair and honest. We have had many plumbers over the years, and Chris is by far the best. Highly recommend.

no recommendation from me. I was charged $240 hr for a snake on my downspouts. The time starts…read morefrom the time they leave their business till they get back. Is this normal? I did not ask the price up front but really at this price it should be disclosed. I told them before they got here what was needed and yes I did not say how much is it to do that. When I questioned this charge I was told well you didn't ask and many times when we do this job we break things and nothing was broken at my house but it is added into the cost for everyone. I am totally dismayed with this company and fine it awful,

Took the time to discuss the job on the phone before even showing up. Did the job in an hour and…read morethe work was great. Would use these folks again. Thank you!

These guys are great! Ben came out to take a look at my upstairs toilet that wasn't working and…read moreprovided me with a quote last month. He was extremely courteous & helpful. Nick just finished installing my new toilet today. They were both so knowledgeable and did quality work. They explained everything so well. And, they aren't expensive. I really appreciate having Nick do the work, I know it was done well by a third-generation Master Plumber. Amazing!!

My old boiler is about 65 years old. My 2nd floor radiators where not getting hot. The 2nd floor…read morewas always cold in my house. In the past, I had called 2 different heating companies to look at the boiler in my house. Both companies said my boiler was working fine, but yet my 2nd floor was still cold. I had called Lawerence plumbing to look at my furnace. Lawerence plumbing sent 2 technicians, Sam and Ed. It only took 5 minutes and they found the problem. The PSI in the water system was only at 5 Lbs, when it should have been at 15 Lbs. The valves that controls the water pressure in the boiler was corroded and stuck. The boiler system was old, and several other valves were also in need of replacement. Surprisingly, they were able to replace the old worn-out parts without breaking other parts. That's always the fear of working on old plumbing, things tend to snowball. They had to replace some bleeder valves on two of the radiators also. To make a long story short, Sam and Ed did a terrific job fixing my boiler. They were able to restore heat to my 2nd-floor without costing me a small fortune. If I ever need a plumber again, I will gladly call Lawerence Plumbing. They did a terrific job at an honest price. If I do call them again, I hope they send Sam & Ed again. Those two guys really know their stuff. Thanks Lawerence Plumbing and Heating

Take your business elsewhere. This company overcharges for service calls. I had an issue with my…read morefurnace it was working but making a loud noise. Service man came and told me what the issue was. I chose to replace the part. He told me he did not have the part with him and had to go back to shop to see if they had it and if they had in-stock he would be back if not he would have to order. Ended up they did have in stock and he came back and replaced. He was at my house probably less than an hour with both visits. Looking at bill they charged me for 2 hours labor. I called and asked if they charged for travel time and they said no and they would check with serviceman. Called me back next day and said I got charged for 2 hours because they came back that same day so therefore they charged me for 2 service calls and I asked if they had to order part and come back another day would I have gotten charged and she said no. I told her I told serviceman he didn't have to come back that day since my furnace was working. She said she would need to check with owner and call me back. Called me back a little later and said they would charge me for an hour and a half instead of 2 hours does that work for me and I said I guess it's going to have to and told her I will never use them again and take my business elsewhere and she really didn't seem to care. I will take my business to company that isn't greedy.

Paid over 10 K for new heat and air system. Since then found…read morethat the "new and iimproved" thermostat did not have a humidity sensor so we would know we needed a humidifier working. So we bought auxullary ones. Then we find that the filters that we used for years are being sucked into the furnace. We now have to adapt and wedge the filters in place, and had to buy plastic framed ones to feep them in place.The new furnace was fit into the existing base, with some metal manipulation, and now there is a "wind tunnel" sound coming from the gaps. Also, when the heat turns off we have the banging of ductwork. Never had this before. If this is a result of Johns new installation, I would hate to have them come for a repair.

I called SERVPRO of Southern Butler County when my drain backed up. They were prompt, courteous,…read moreknowledgeable and informative. My basement was cleaned up and dried out! I was hesitant to go down there after the drain backed up, but after the crew came in I have no reservations. Thank you SERVPRO of Southern Butler County I highly recommend you.

I called Servpro of Southern Butler when we woke up to the sound of running water. The crew…read morearrived timely and fully explained the steps that needed to happen and walked me through the damage to my property. They even helped explain what happened to my insurance company. Everything went as smooth as it could have, and I would definitely call Servpro Butler again in the future.

I have used them for about 4 years and have been VERY happy with their service. I've used them for…read moremy summer and winter start ups. Their prices are fair service is exemplary. I have had one particular service guy (Dave Hugh's) who is very thorough and knowledgeable. I will ask for him again.

My air conditioner was making a very loud noise that was clearly not a sign of anything good. I…read morehappened to notice a lot of people praising Max C Smith for their professionalism, efficiency and honesty on a Reddit thread so gave them a call, and a technician came out later that same day. He ran the serial number and saw the unit was 17 years old, diagnosed that I had an issue with the compressor which was probably about to die, and should likely start comparison shopping for a new unit. He offered to send a salesman out the next day to take a better look at the overall job that would need to be done and provide an estimate; his initial ballpark was anywhere between $6,000 and $9,000. The salesman came out promptly the next day and was very professional and well-informed, having previously been in the field himself. He took his time explaining and provided estimates for two possible units, one under 6000, one under 7000. He sent me all electronic paperwork related to the estimate on the spot; again, very professional. At the end of the day I would have been extremely comfortable going with them to replace the unit, which did end up dying completely within the next day, but ended up getting my socks knocked off with a lower quote from another AC company I've used in the past for the same, lower end unit. That said, I would not hesitate to recommend and use this company and its technicians in the future. Thank you for the excellent and quick service.

Efficient, prompt, communicative, and reasonably priced. I can't say enough good things about my…read moreexperience. The quality of work was fantastic. I love how good my windows turned out. I will not hesitate to use this company again.

We had our entire home cleaned... roof, gutters, windows, shutters, two patios and a 90-ft…read moredriveway. Everything was filthy, but Jayson took care of it. He even re-attached a shutter for us. Jayson did an awesome job and was very professional and friendly. Our home, driveway and patios are now immaculate! Pricing was very reasonable. We will definitely recommend him to others and we will keep his number for future cleanings!