I spent way too many years frustrated with Sparkletts. When I found Conscious Water I was able to…read morespeak with human beings and set up a water service that worked for me. I always had access to a human being and when I left any kind of correspondence it was addressed immediately. Issues which were few, were dealt with in a timely manner. This is an amazing business that made me feel like I was back in the good old days..... no automated system to get stuck in!! Recommend then 1000% Kathy in Mission Valley San Diego... office building

Conscious Water Company is the absolute best! Amazing customer service with people who actually…read morewant to help and make life easier. I appreciate how accommodating, if delivery days and subscription changes are needed. I've not experienced this with any other company. The delivery team is on point with updates all along the way. They even carry the heavy water jugs up a very long set of stairs to my apartment. I can't thank them enough! I would recommend Conscious Water Company anyone. Makes drinking exceptionally fresh clean water super easy, enjoyable (yes you can 100% taste the difference:);) and very affordable. I should have started this years ago. Thank you so much for creating such a wonderful experience from start to finish!! :)

First time being being only because I was in the area and could get to my usual spot closer to…read morehome. The person working was friendly. Everything was pretty straight forward with nothing else that could stand out. Unfortunately this will be my last time coming in especially due to the prices. $.75/gallon plus an additional $.55 to pay with my card. This is pretty high compared to a lot of other water establishments. The location I frequent is only around $.30/gallon and they don't charge extra to use my card.

No parking, so I had to go elsewhere. Getting water in 5 gallon increments isn't really easy, but…read morestreet parking a few blocks away doesn't help!

Amazing service and good pricing, I highly recommend this place 10/10…read more Excelente servicio, buen precio se los recomiendo

Love this place for all your water needs and everyone's nice, it's convenient with good prices and…read morelots of stuff to buy for water

I've been a loyal customer of Sparkletts for 12 years and have always been happy with the quality…read moreof their water. David, the delivery person, is fantastic--friendly, reliable, and always goes above and beyond by bringing the bottles inside. However, the frustration with their water coolers has pushed me to the brink. I'm now on my third water cooler, which I've been renting for years. Honestly, with the ongoing rental charges, I probably could've bought several coolers by now. Recently, I requested a replacement for my malfunctioning cooler, only to have yet another refurbished unit delivered. And as usual, it was in poor condition. White particles came out of the water, and I had to waste almost a gallon of water just to flush the system. When I reached out to request a brand new cooler, I was told none were in stock and they only had refurbished coolers. This has been a recurring issue, and I've had enough. While their water is great, their rental coolers are absolutely subpar, and their inability to resolve the issue is beyond frustrating. If you like Sparkletts water, fine--but I strongly recommend buying your own cooler elsewhere. Their rental coolers are simply not worth the hassle.

I had been a customer of Sierra Springs for years before the company (like pretty much every other…read morewater brand) was bought out by Primo. Before this buyout, I was very happy with my service. My delivery driver used to do a one-for-one exchange. In other words, if I had two empties, he would leave two full bottles, even though my plan officially called for four bottles on hand. To me, this is just common sense. When Primo took over, my water brand changed to Sparkletts, but my four-bottle "on-hand" agreement remained in effect. The problem is that if we have only consumed two of those four bottles, leaving two empties when delivery arrives, they still leave four new bottles. As a result, I now have six bottles on hand. On this last delivery date, I left a note on one of the empty bottles, but the driver ignored it and left four anyway. There have been other times when they were late on delivery, so we didn't have any water on hand. Then came the bill. We were charged for a case of 1-liter bottles that we didn't even order. When I called to see if we could arrange a one-for-one delivery plan, I found out that Primo outsources its customer service. You are usually talking to someone in India, and one time I'm pretty sure the service representative was in Somalia. It is almost impossible to convey your needs and communicate effectively with them. Long story short, they are not willing to adjust the plan to just replace the empty bottles. Like I said, almost every brand now is owned by Primo--same water, different bottles. I'm going to take a look at Culligan instead.

Chris was great at communicating and scheduling despite frequent changes. He was on site the day we…read moreneeded to get the pool filled and he was able to complete the job efficiently and quickly. Based on my experience, you can't go wrong working with Chris and SC Water Transport.

They are very professional and dependable. Before we…read morecommitted to their service, they studied the job score. They adjusted their schedule because the remodeling schedule was pulled up. The 43000-gallon pool was filled in two hours. We saved time and $. How happy we were to use them.

8/17/21 9:00am 25 minute wait to talk to someone, unacceptable!!!!! They bought Palomar Water,…read moreraised prices and now I'm stuck dealing with a 25 minute wait to talk to someone as their automated service had me going in circles, only to be told once more that it will be a 25 minute wait. Bit of advice: when buying other water companies, which obviously increases customer base, HIRE ENOUGH STAFF TO COVER YOUR INCREASED CUSTOMER BASE. I'm shopping for better company with better customer service. Called back @ 9:30 and it's now 9:56am and still holding!!!!! 40 minutes now on hold!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wish I could give a 0 star…read more I missed one of the payments without noticing and they sent my account to collections without giving me a call. I called and paid what I owed for the missed payment and to return the water machine as it didn't sit well with me what they did. They were supposed to come on April 21st. I stayed home all day and nobody came. I called and they said they'll come on April 24th. Again stayed home all day and they didn't come. Called again said they had an issue with the delivery company or wtv and they'll come on the 28th. They were supposed to come today the 28th and they sent a text that my stuff was "delivered". And I hear a truck leave outside. Nobody came to my door, nobody called me when I specifically put in the instructions to call me. The truck was there for a whole 30 secs I wasn't even able to get outside before they left. I called them and said they'll have to pick it up by the end of the day or I'll put their water machine in the trash. I'm done staying home doing nothing and waiting for that unreliable company. ON TOP OF THAT when I first got my water machine the tray didn't even go with the machine I have but I brushed it off as it was only 2$ a month so I've been using it without the tray. Stay far away from this company they're absolute garbage.

Best water in SD. They put positive intentions into every drop and even have an elevator to help…read morewith water loading. The water has a ton of minerals and whatnot and drinking this water will ruin all other water for you because it's that good

This place was part of our food and beverage tasting event yesterday. It was great timing as my…read moredoctors figured out all my inflammation was due to drinking bottled water from the home delivery. Water sitting in plastic on those hot trucks then consuming it has made me really ill. I was able to get glass bottles so no more plastic. The other part was I was retaining so much water and having to buy electrolytes. Their mineral water comes with all the good things like electrolytes and minerals!!! All three people including the owner were very knowledgeable about water, plastics, etc. Found out all plastics have BPA except one right now and there was a bill passed that all plastics will require 50% of reusable plastic in them.

Went early Saturday morning to refill my 3 gallon glass bottle…read moreLet me say 1/2 of San Diego also went to get water The owners took it all in stride. They refilled everyone's water so the line goes quickly. They only take cash which I forgot. I had no cash. They were very flexible and said just pay next time. I didn't I went and got cash and came back and paid them. But I love a business owner that trusts their clients. Parking is lot parking, but a shared with multiple businesses

I've been going to this store for my water for a couple of years now. I always get exceptional…read morecustomer service on all visits! Staff is super helpful. Their alkaline water is the best and prices are fair and reasonable. Much better quality than those coin operated machines!!!

I had previously used Culligan for water delivery back in 2022 and unfortunately had a frustrating…read moreexperience with customer service at the time, so I was a bit hesitant to try them again. However, I'm very glad I did. The reason for my five-star review really comes down to one person: my delivery driver, Myles. He has completely transformed the experience and made it better than I ever expected. The level of service he provides is exceptional. Myles is incredibly proactive and thoughtful. He personally texts to check in and see how many bottles we need, keeps me updated on his delivery days, and consistently goes above and beyond to make sure everything runs smoothly. It genuinely feels like a friend stopping by to deliver water rather than just another delivery service. Great customer service like this is rare, and Myles deserves a lot of credit for it. Because of him, I'm happy to continue using Culligan. Five stars all day for Myles and Culligan.

RUN RUN RUN RUN RUN RUN RUN RUN RUN RUN RUN away as fast as you can. I was a loyal customer for so…read morelong, eventually moved out and cancelled my service, but my roomate took over and since has been making payments on time, and is in good standing. It has been over a year and I continue to get HARASSED by "past due bills." or notices, endless phone calls to their team about them telling me "I no longer owed anything and to ignore" then the went into my CHECKING ACCOUNT a week ago, with NO APPROVAL, tried to debit my account for charges!!!! called and talked to a supervisor only to get yelled and told it was my fault and that I should pay???? I have proof of all this and I am in SHOCK they are still in business with no lawsuits.

I actually bought some lotion there. I love it. I think it's vanilla almond. Very hydrating and…read moredries quickly. They moved so I need to find out where they are.

I decided to cancel my water delivery service and try out the PB Water Store. My only regret is not…read moredoing so sooner. The water is fantastic, and reasonably priced, service is friendly and helpful, and the store offers a variety of other items such as hand soap and lotion.