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    Docs Water

    5.0 (5 reviews)
    Open 8:00 am - 6:00 pm

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    Sparkletts Water - Water from refurbished cooler

    Sparkletts Water

    (277 reviews)

    Serra Mesa

    I've been a loyal customer of Sparkletts for 12 years and have always been happy with the quality…read moreof their water. David, the delivery person, is fantastic--friendly, reliable, and always goes above and beyond by bringing the bottles inside. However, the frustration with their water coolers has pushed me to the brink. I'm now on my third water cooler, which I've been renting for years. Honestly, with the ongoing rental charges, I probably could've bought several coolers by now. Recently, I requested a replacement for my malfunctioning cooler, only to have yet another refurbished unit delivered. And as usual, it was in poor condition. White particles came out of the water, and I had to waste almost a gallon of water just to flush the system. When I reached out to request a brand new cooler, I was told none were in stock and they only had refurbished coolers. This has been a recurring issue, and I've had enough. While their water is great, their rental coolers are absolutely subpar, and their inability to resolve the issue is beyond frustrating. If you like Sparkletts water, fine--but I strongly recommend buying your own cooler elsewhere. Their rental coolers are simply not worth the hassle.

    This is now primo water. And can't get any worse. They've supposedly been delivering me water for…read morethe last month but every time you look at your delivery date it's just been pushed out another two days or another week or canceled all together. Trying to cancel your service is a nightmare. Finally got a hold of somebody and now they want to charge me $50 to pick up the water cooler. Do not I repeat do not get service through Primo water. You will be paying a monthly service and never receive water. Then all these hidden fees. I will be definitely reporting them to the Better Business Bureau. But they have turned off all their social media comments and messaging.

    ReadyRefresh

    ReadyRefresh

    (211 reviews)

    Kearny Mesa

    8/17/21 9:00am 25 minute wait to talk to someone, unacceptable!!!!! They bought Palomar Water,…read moreraised prices and now I'm stuck dealing with a 25 minute wait to talk to someone as their automated service had me going in circles, only to be told once more that it will be a 25 minute wait. Bit of advice: when buying other water companies, which obviously increases customer base, HIRE ENOUGH STAFF TO COVER YOUR INCREASED CUSTOMER BASE. I'm shopping for better company with better customer service. Called back @ 9:30 and it's now 9:56am and still holding!!!!! 40 minutes now on hold!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Wish I could give a 0 star…read more I missed one of the payments without noticing and they sent my account to collections without giving me a call. I called and paid what I owed for the missed payment and to return the water machine as it didn't sit well with me what they did. They were supposed to come on April 21st. I stayed home all day and nobody came. I called and they said they'll come on April 24th. Again stayed home all day and they didn't come. Called again said they had an issue with the delivery company or wtv and they'll come on the 28th. They were supposed to come today the 28th and they sent a text that my stuff was "delivered". And I hear a truck leave outside. Nobody came to my door, nobody called me when I specifically put in the instructions to call me. The truck was there for a whole 30 secs I wasn't even able to get outside before they left. I called them and said they'll have to pick it up by the end of the day or I'll put their water machine in the trash. I'm done staying home doing nothing and waiting for that unreliable company. ON TOP OF THAT when I first got my water machine the tray didn't even go with the machine I have but I brushed it off as it was only 2$ a month so I've been using it without the tray. Stay far away from this company they're absolute garbage.

    Culligan Water of San Diego - White residue all over the side of the cup

    Culligan Water of San Diego

    (337 reviews)

    Mount Hope

    I had previously used Culligan for water delivery back in 2022 and unfortunately had a frustrating…read moreexperience with customer service at the time, so I was a bit hesitant to try them again. However, I'm very glad I did. The reason for my five-star review really comes down to one person: my delivery driver, Myles. He has completely transformed the experience and made it better than I ever expected. The level of service he provides is exceptional. Myles is incredibly proactive and thoughtful. He personally texts to check in and see how many bottles we need, keeps me updated on his delivery days, and consistently goes above and beyond to make sure everything runs smoothly. It genuinely feels like a friend stopping by to deliver water rather than just another delivery service. Great customer service like this is rare, and Myles deserves a lot of credit for it. Because of him, I'm happy to continue using Culligan. Five stars all day for Myles and Culligan.

    We've been Culligan customers for several years. Most recently we've had delivery delays of up to 8…read moredays. I receive a text saying there will be a delay in my delivery, and that's it. No other follow up saying WHEN my delivery will be, until I have to call to inquire when my missed delivery will finally be delivered. I've spoke to Kyle (?) and Gisselle, at customer service, for assistance and answers. Both reps gave me the SAME story, in 2 different months. Scripted?? If I miss a delivery, and don't put my empties I'm billed the deposit, for each bottle, for not having the empty bottles out. How I can put them out, if I get NO COMMUNICATION as to when my delivery is actually going to happen!?!? I'm billed ON TIME for the service. I should be able to receive that delivery within a reasonable amount of time. Culligan, get it together....

    Docs Water - waterdelivery - Updated May 2026

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