Very nice facility!! Nice and friendly staff! Decent breakfast!! Late check in but it was perfectread more

I loved the suite, the pool and the coffee was excellent!…read moreHighly recommend. Very clean, nice staff, a fireplace in the lobby which was nice on a snowy early spring stay.

Inviting room with french doors providing privacy from the work area makes this suite a favorite!…read moreStaff is professional, friendly, and accommodating. The work area is very comfortable, with fridge coffee and microwave close at hand. This room is Perfect for resting or work! Couples can even have a little space when they need it.

One of the best hotel beds I have ever slept on! The mattress was like a cloud!…read moreHotel was recently renovated and is kept clean. The pool is standard size for a hotel of this size. Pool water temperature was warm and the air temperature was warm but not hot so perfect if you are watching kids play in the pool but not actually in the water. Continental breakfast had a wide variety of options: oatmeal, yogurt with granola, fruit, breakfast burrito station (cooked eggs, ham, onions, bell peppers, cheese), waffle station with cooked berries sauce and of course syrup, donuts, cereal, juices, tea and coffee. I would highly recommend this hotel if you are traveling through the area.

Clean, comfortable, and the staff was pleasant. The woman who ran the breakfast was so attentive…read moreand kind. Our only surprise was that we had a reservation for two nights and they shut off our room key and didn't clean our room after the first night. They quickly rekeyed our room once we reminded them that we were there for two nights. Overall, we enjoyed our stay here.

At first the room looked tidy and clean, but a huge stain was discovered on one of the beds (had a…read morequeen double). In the am, a bug was found crawling across the bathroom floor. Just not as clean as first appearance.

We stayed here while in town for a friend's wedding and had a great experience!…read more This hotel is pretty much brand new - it's super modern and sleek, which was a treat for the weekend. All of the staff we met were great, all helpful & kind! We especially loved the bartender on Friday night, she was a great time. We had a king room for the two nights we stayed and it was perfect for the weekend. The bed was comfortable - however it definitely needed a bigger comforter for two people. I ended up with the blanket while my boyfriend ended up sleeping with a lighter sheet-blanket. I especially liked the bathroom in our room! The backlit mirror was perfect for doing my makeup and hair before the wedding. The shower was also the perfect pressure and easy to use, with more than enough towels on hand - both are usually an issue when I stay at hotels. Overall - great new modern hotel! Definitely recommend if you're in the area or planning a wedding close by.

This hotel feels newly renovated. Rooms are clean and big. I was here just for 1 night for a…read morebusiness trip. We used the conference room but didn't get to try their other amenities. Food was good.

Checked in on Tuesday night. No greeting at all from front desk clerk. Didn't even look at us and…read morethen asks "name?" Not friendly at all. Not someone you want at the front desk. After 12 hour drive want a nice hot shower and bed. Turn on shower and dead fly comes floating by. Then toilet was never cleaned! Inside was gross! Dirt and hair in corner of floor by shower. Dirty used Kleenex, hair and dirt under counter in sink. So gross! Beds were made and there were clean towels. I didn't even sleep on sheets because I didn't know if they were actually clean. See pics. Will never stay there again! Also, never came to clean room or bring more clean towels.

I am a Hilton traveler but in this case I needed something close to a job site so we booked here…read more Upon arriving there is plenty of lit parking and it is right off the highway. I arrived on a Tuesday at 2pm and they had a room ready for me in the 1st floor. I was greeted at the front desk and told about the free breakfast. My room was clean. The bathroom was good as well as the bedroom and the bed was very comfortable. The pillows also were fluffy and the room smelled clean. The room has a big selection of tv channels and the WiFi was easy to connect to. Being on the 1st floor I thought it might be noisy but it was extremely quiet. The breakfast had a good variety of options and I would say it is just as good if not better than some Hampton inn breakfasts. I would recommend staying here, would go back.

Nice room, if a bit small, still a good value. Everything is quite ergonomically laid out in the…read more1-bed room we reserved. The staff was attentive when I asked for a toothbrush, and considerate enough to give me 2 - an evening and a.m. one. I'm hoping for hardboiled eyes in the a.m. I appreciated the wireless access at no charge. My last Chicago stay in a boutique (re: fancy, but small) hotel in downtown are of the Miracle Mile did not include wireless for free.

This hotel is extremely dirty and sad. At this price point we paid of $150 per night, we were very…read moresurprised with the quality of the accommodations. Literally my feet got brown after walking on the rug. Stay away.

I had a wonderful experience at the Best Western Plus in Albert Lea, Minnesota. General Manager Amy…read moreLuna is clearly doing an outstanding job creating a positive, professional, and welcoming environment for both guests and staff. Her emotional intelligence and leadership style are evident throughout the hotel, and it shows in the atmosphere the moment you walk in. The property is well-managed, organized, and operates with a strong sense of teamwork and positivity. Amy's ability to positively influence the people around her creates an enjoyable experience for guests while also fostering what appears to be a supportive workplace culture for employees. It is refreshing to see leadership that genuinely cares about people and service quality. I highly recommend this hotel to anyone traveling through the area.

I stopped through Albert Lea on my way east and though it wasn't long it was a nice night at the…read moreBest Western! The hotel was very clean and the desk was always staffed. The pool looked nice though I didn't have time for a dip. The AC was powerful and the room was decorated with black out blinds that were printed with a canoe - functional and very Minnesota! Breakfast was a bit cramped in the front lobby in the morning and the elevator was a bit outdated but beyond that I had a great stay! If you are stopping here I also recommend getting off a few exits west and driving through town. They have a beautiful lake and some good restaurant options outside of the typical chains over by the hotels.

Upon arrival I encountered the strong aroma of cooking and there were no staff to greet me, I had…read moreto ring the "doorbell" on the desk 3 times before someone came to check me in. When I was checking in I was asked if I wanted a room on the lower floor or upper- I chose upper so I could avoid the noise of footsteps above me... little did I know there was no elevator so I had to carry all of my luggage up a flight of stairs. After entering the room I used the bathroom- which did not have a working exhaust fan. A bit later my daughter spilled some water on the floor- the white washcloth turned black from wiping it up. Not to mention there were very few bathroom linens to choose from. To end the night we were going to use the pool- there were a couple of girls in the pool when we entered who warned us that they just found a broken glass in the pool and we're trying to find help to clean it. My daughter was already disappointed in this experience but they still had a hot tub- the color of the water in the hot tub was completely yellowish/brownish so I had to tell her we were absolutely not going in there either. Had we not been completely exhausted already we would have left immediately, I had booked our stay for 2 nights but didn't even stay the second night because it was so bad. We woke up, definitely didn't even consider checking out the breakfast, and got the heck out of there. Since I booked on Expedia I didn't even bother trying to cancel the second night or get a refund- BAD

Honestly, I've never heard of this hotel chain, but I didn't have that many options around this…read morearea of Minnesota. The other hotels that were available had mediocre ratings and reviews. So, I took a chance, and booked a room with a separate bedroom for a week's stay at this hotel. I must say that I was very well pleased with my choice. No issues, as the room, carpet, bedding, counter, couch and chairs were clean. No bugs or critters. Also, they even have free beer or wine in the evening. It was two per person, per night. It is very close to a Dominos Pizza, Hardee's and there is a gas station across the street. The entire 1/2 Mile has plenty of restaurant options too. Finally, the staff was great, especially Daree, who was working at the front desk when I checked into the hotel. She instantly noticed that I was using American Sign Language, and she immediately brought out a notebook pad, pen and attempted to sign back to me. It was a welcomed sight, especially when traveling from city to city.

If I had paid $125 for this room, I maybe would add back a star. But for $300, this hotel just…read moreisn't up to par. Pros: Fantastic location - a few minute walk to the adorable downtown stretch. Good breakfast. Cons: This hotel has clearly been updated but not maintained well. The ceiling in the lobby bathroom is leaking and has a bucket catching the water. There is peeling wallpaper, cobwebs in the corner of the room, and a dingy shower tray. There was a large spot on the carpet of our room that was wet and got my suitcase and socks soaking wet. The nice patio overlooking the river closes at 10pm. Also, not to be "that person," but we are Marriott Gold Elite, and typically there is mention of that during check in, a note about the free upgraded WiFi, etc. Not only was there none of that when I checked in, I was initially told at 1:30 that it would be "1-2 hours until your room is ready" because they were busy. When I mentioned that this would be past the check in time and that we had a wedding to get to, I was told I was free to get changed in the lobby bathroom.

Please tell me why this hotel takes advantage of people when they know the local colleges have…read morefunctions and know parents are visiting They raise their prices by double the amount!!!!

Fabulous staff! Due to health issues on our visit to St Peter we needed an extended stay place and…read morethis Best Western was the perfect place for us! They were very accommodating to our needs and privacy. We were able to recharge and be close to nearby medical facilities that we needed. Our experience was very positive! Would highly recommend!

We were accused of shattering a tv during our stay which we didn't do. You would think management…read morewould have the common courtesy to call to let us know that there was an issue and they never did. They just charged our card a week later. They said there was glass shattered all over but everything was working when we left. Took days to get ahold of management and didn't listen at all and was very rude. He even hung up on me. We were very disappointed in how this was handled especially when we didn't do what we are accused of!