I've been meaning to get bloodwork done for the last 2-3 months, but due to outside circumstances I…read morewasn't able to go in until today. I'll admit, I was a little nervous walking into this Labcorp location after seeing the 2.6-star rating. Thankfully, however, my experience couldn't have been more different -- it was truly a 5-star visit. I originally scheduled an appointment for 8:45 AM, but due to traffic I arrived about 10 minutes late. I was pleasantly surprised that I was able to reach a real Labcorp employee through their phone service (press 7) and let them know. They were incredibly accommodating and reassured me that it wouldn't be an issue and that my appointment spot would still be available when I arrived. Although it's a typical Labcorp location, the check-in process was quick and easy, and the staff was incredibly friendly from the moment I arrived. The phlebotomists were patient, professional, and kind. When the first phlebotomist had trouble finding a vein, she didn't rush or force it -- instead, she took the time to get someone who could, which I genuinely appreciated. That's when James stepped in, and he was absolutely phenomenal. He immediately picked up on the fact that I was nervous and went out of his way to make me feel more at ease, keeping the conversation light and genuinely comforting. There was a small miscommunication about how many vials were needed (it ended up being 8), which meant I had to be restuck to collect the remaining 4. Even with that, James remained calm, reassuring, and incredibly professional throughout the entire process. Technically, I was stuck three times, and as someone who hates getting blood drawn, I can honestly say this was still not a bad experience at all. The care, empathy, and professionalism - especially from James - made what could have been a stress situation surprisingly manageable. If you're hesitant because of the rating, don't be. Based on my visit, this location absolutely deserves a higher score.

Parking garage is too tight. Handicap parking will get your car hit, the turns are too sharp and…read morenarrow. I was worried for the safety of the parking attendant who was having to stop people from coming down ramp so we could enter then no where to go.

Very clean and professional location. I made an appointment the day before and I was seen right on…read moretime! Jasmine, the receptionist was FABULOUS, and helped me get her my doctors orders from my email to her with patience and kindness! she is a star! Kim, the tech who took my blood, was so friendly, and personable! she made me feel comfortable throughout the process! I highly recommend this location because of the too kind and FANTASTIC professionals!

Patient and kind staff. Check in was a breeze and bloodwork took no time at all. Not sure why there…read moreare negative reviews, it was just fine! I recommend this place

Wow, what a difference a virus makes. I'm guessing they had to close the Lakewood location because…read moreit consisted of a tiny waiting room with 5 or 6 chairs and 1 tech/receptionist. Fast forward to Fall, 2020. Brand-spanking new office. Finding it though is a little like a scavenger hunt. Pay attention to my notes! This lab is located inside the Texas Neurology Center ("TNC") [sorry, legal profession here], behind the Beeman hotel. Turn into the parking lot just before getting to SMU Blvd. Drive straight past the hotel and you will see the parking lot for both Tenants and Visitors to the left of the TNC. There was plenty of parking in the garage on a count of it being so new. The sign says that Visitors should park on levels 5 and 6, but it was virtually empty at 9am so I stopped at 3. The elevator banks are on the north side, stairs on the south side of each level. On the first floor, there is no signage to indicate that you should go inside the glass double doors that make you think that it is strictly for TNC patients. Not so. When you go in, you will stop at the reception guest, get asked a few Covid-related questions, get your temp taken, and will then be directed to Lab Corp. It is a left and then immediate right down the long hallway, past the reception area for TNC, past office doors with no numbers, and almost at the end, you will see the LabCorp sign on the left. They will have two (2) check-in machines to scan your QR code given to you by text shortly after you schedule your appointment. If they aren't working, simply walk up to the window and take a sanitized pen, sign in, then place the pen that now contains your cooties in the box marked something to that effect. I had a 9:30am appt but received a message at 9am that they could take me as soon as I arrived, so I drove the 1.2 miles down the road, checked in at 9:14 and exited the lab at 9:17. The girl arriving at the same time as me was finishing up as I walked out. Facilities are nice, new, and modern. Best lab experience I've ever had - hands down. Blanca says check 'em out!

Extremely POOR LABCORP SERVICE I arrived at LABCORP in…read more PAVILION III 1411 N Beckley Ave Suite 161, Dallas, TX At approximately 4:45PM The lady at the window was very rude informing me that they are about to close. If I correct they close a 5:00PM I left one of my Lab Orders in the car. When I asked if I could run a grab it, she flat said NO cause we are "finna" close. There was still 15 minutes until closing. So unprofessional, if she don't like her job she should find another y, please remind her she's working in "Patient Care / Patient Services. At a different location on 8877 Harry Hines Blvd. Dallas,Texas 75245 The Lab Technician advised me she could only do one of the LAB ORDERS but You are WELCOME to take BOTH to one of Our other locations and she took forever to come and check on those of us that had signed in. She was too busy ON HER CELL! Customer Service is just POOR! The job didn't choose THEM, THEY chose the JOB!!! Make this make sense! Respectfully Ms. Walls

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

Isabel is nice and friendly, thanks a lot for being there! Got me scheduled quick and I got the…read moreresults in just a minute!

Came in for a CBC blood test. I really don't like needles and can't stand having my blood drawn but…read morethe nurse was very gentle and reassuring! The place seemed very clean and the staff were nice. The only reason I'm saying 4 stars, not 5 is because when it came time for my results they were emailed to me (which is fine). Only problem is when I called to ask what they meant the staff had no clue and said they just send everything off to a third party so although I got my test done, I haven't the slightest clue how to read the results

I had an appointment and they verified via text. I paid the park and when I got there there was a…read moresign on the door that they care closed for "inclement weather." There is no precipitation, it is just cold. It is winter. I wouldn't be mad they texted me to cancel, I actually got a text to confirm. Also the fact that I had to pay to park is annoying!

So had an appt for 1:30 I arrive at 1:15 to be early. There is a couple in front of me waiting for…read moretheir 1:10 appt so no biggie. 1:30 hits after 15 mins of 10 workers giggling laughing , dancing , complaining about being at work and legit recording tik toks , someone comes out and says "sorry our systems are down so we don't know when it'll be back up." If you want to come to a ratchet and unprofessional place to waste time , COME HERE. legit astonished and this is our future. Smh.