Brian Hall knows his stuff! He's not afraid to answer questions and will certainly stand by his…read morework. I especially appreciate that he's honest and will be frank in telling you that if you want him to repair using the cheapest parts he'll do that, but he warranty the work. I don't blame him! I told him I need to watch my budget and he said he's look for the best price on well made parts from reputable manufacturers. That's only fair. He's also a really good guy with a positive attitude. So nice to work with a repair person who isn't grouchy or touchy when you ask questions. I'm curious and if I can learn something that will help me catch a problem BEFORE is more serious than it has to be, then I'd like to do that. I think that's best for both sides of a repair issue. Be honest with Brain -- he'll return the favor and do a terrific job for you!!!

Halls appliance was very honest when inquiring about our dryer. He provided some suggestions and…read morethey worked. He offered this despite knowing if it worked we wouldn't need to hire his services. This is someone who cares about customers more than just making a quick buck. We will definitely call lupon his services in the future. Thank you.

Well, hard to recommend business that doesn't return voicemails. Or answer their phone during…read morenormal business hours.

Although we had a problem with a prior repair, and Just in Time wasn't able to do the work, we were…read moreso impressed with their professionalism and quick response. We wouldn't hesitate to call them in the future for other work!!

Might help if they actually answered their voicemails or phone calls. Can't really say anything…read moreabout the quality of their service cause they couldn't be bothered to return a phone call.

I called this morning and John was able to come out promptly at 11 o'clock! He took my dryer apart,…read more(I was afraid that it was probably DOA), but he confirmed it for me. Gave me options to get it replaced and charged me an absolutely reasonable service call for his time. These guys are really quality, I used them years ago and I wouldn't use anyone else!

I was assigned Immortal Appliance Repair, after Rogue Valley Repair decided (David) he didn't want…read morethe job. He said it sounded like a "seal", & he sent it back to Home Warranty & then I got Clint!!!! Yay!!!! . He came promptly & quickly assessed the problem! I couldn't have been happier with him! Great guy!!! Glad he's servicing Grants Pass!!! The last time I needed appliance repair, they sent somebody from Roseburg !!! ‍

Clint repaired our Kitchen-aid double oven. contacted him and he was there the next day. Friendly,…read morefast, and professional. I will definitely use his services for any future repairs. I highly recommend.

These guys are great. They gave me a super deal on a refridgerator and a washer machine. They both…read morewere delivered and hooked up by Elijah. He is a hard worker and very knowledgeable. We just love our super efficient washer and fridge.

I started my warranty repair for a new refrigerator in November 2020. They said they were ordering…read moreparts for the icemaker and that they would call as soon as they arrived. They arrived at the end of January 2021 and the first appointment was February 8th. The technician was respectful. He was unable to repair the door to the freezer. He thawed the ice supply line thinking that was it. He ordered a door assembly for the door. I called again the following day and let them know the icemaker still doesn't work. They said they'd order parts What happened to the parts they already ordered and waited 2 months for?! I'll update again once we get the next set of parts - in 6 MONTHS.

My KitchenAid dishwasher is under warranty and the door stopped closing (seized latch). I called…read morewarranty support and they scheduled Quality Electronics to come out. Quality Electronics called me shortly after to schedule an appointment. They scheduled the repair between 8-4, and said they would call the day of. The appointment day rolled around and I got no call and no show. I called KitchenAid the next day, said they would make note of the incident, confirmed that I did have the right date on my calendar, and scheduled Sharper Service Solutions to come out instead. One of my friends was over and was playing with the washer, somehow got the latch unstuck. Sharper Services actually called me the day of the appointment and was very nice, even though I no longer needed their services. They told me that the stuck latch is a common issue and told me to use a piece of wire to get it unstuck if it happens again. So here we are the week after my initial appointment was, and Quality Electronics calls me to set up an appointment for Friday, not even acknowledging that they were supposed to be here 6 days ago. I told them that I no longer needed their service and the guy sounded like it was an inconvenience that he apparently just got the part in. It looks like my experience is in line with everyone else's - this company sucks.

Called Saturday afternoon and Marc showed up one hour later. He quickly fixed my freezer drawer, it…read morewasnʻt closing completly. Fast and Friendly service. Will definately call him again.

BEWARE of this guy. Had him out 1.5 years ago to replace a compressor on a 6-year-old refrigerator…read morefor $900. Now after 1.5 years, the refrigerator stopped working. Called him out again. He assessed the refrigerator and found that the coolant line had a small hole in it. He said that it was faulty installation. I told him he installed it 1.5 years ago. He denied ever being out to our house until I showed him HIS receipt. He said he'll charge the refrigerator and order the new part. 2 day later the refrigerator still wasn't cooling. My wife called him to let him know. He told my wife, "Well, I guess it's time for you to buy a new refrigerator." This is after HE cause the burnout of the new compressor. He would not return my calls....He also goes by #1 Appliance Guy. Look at my receipt and notice the same phone number

I am more than satisfied with the excellent service provided by this family business. My almost new…read morerefrig/freezer stopped cooling and I needed help NOW. Greg arrived within 3 hours of my request, unlike Sear's estimated 2 1/2 weeks or a no-response from another local business. He found the problem in 10 minutes, charged me the simple minimum and my problem was resolved. Kudos to this new small business.

5 stars!!! Outstanding, professional, prompt, courteous and more than fair price. I was immediately…read morecontacted by Greg, who came out the next day, which was a Saturday. . He was easy-going and very efficient, cleaned out the dishwasher parts and he even gave my a spare dishwasher rack since some of the pegs on mine had broken off. Thank you, Greg!