The quality of the auto repair work was exceptional. April was knowledgeable, responsive, and Gabe took the time to make sure that everything was completed correctly. I truly appreciated the professionalism and dedication shown throughout my repairs I would absolutely recommend them to anyone needing services. The fortune cookies left in my car was an unexpected treat. read more

I wouldn't recommend coming to this place. I recently came here and was told there was no wait, after waiting 2 hours the man came out with a 4,000$ bill FOR AN INSPECTION. He said all this stuff was wrong with my car I went to a different location today and got my inspection sticker. This place will try to scam you! read more

Do not go there for inspections. First time my wife went, they charged her $485 and all they needed to do was replace a $0..50 fuse. I decided to go the second time and they tried telling me I needed $850 of to pass inspection. Didn't believe a word they said so I took it to another place, passed with flying colors. read more

My mom is 80 years old and went to get a simple inspection done on her little Nissan Sentra. They gave her a lengthy list of repairs that they said it ¨needed¨ in order to pass inspection. I looked at the list, all $2000 of it, and saw it was nonsense. My mom took the car somewhere else to get inspected, and they said it was fine and did not need any work at all! The other place passed it without any repairs required, and asked my mom if they could call the police to report Doc Auto! read more

worst place I ever been for drop off at 8am. haven't look at it till 5pm. they didn't even tell me they going charge me diagnosis Fee which 213.00 till I got there. they are very pushy try get me put on brake pad that I don't need. they are scamming people read more

I never believed that women get taken advantage of at auto shops until I walked into Doc Auto. There's no reason I should walk in for an inspection and be told I need to pay almost $2,000, with $900 of that needed to "pass." A different, reputable shop told me that was not the case at all. Doc Auto had the decency to show an older gentleman photos of his vehicle and even the opportunity to walk back and see what needed repair. But they had no photos to show me, nor did they ask if I wanted to see it. Because they lied, there was nothing wrong with my vehicle and it did not need almost $2,000 in repairs. Yes, the vehicle is older, but it is not faulty. They lied to my face and had the audacity to not mark the issue on the inspection document. They should honestly be ashamed of themselves. read more

Very good staff and great technicians. This is my go to for all repairs. Customer service was excellent. I received gift when truck was completed read more

WARNING: DO NOT USE UNLESS YOU WANT DAMAGE DONE TO YOUR VEHICLE! I use to this shop for years until I took my new Honda Pilot SUV in there for a tire rotation. When I picked it up, there was a 4in scratch on the steering wheel!!! I called them and went in ASAP as it happened. They (including the owner) denied all responsibility stating "There is no way one of our technicians could have done that." (Meanwhile, a technican walking out of the garage had a ring on and the women at the front desk who moves the vehicles had a couple rings on each hand and 2in long nails.) When you drop off your $45K+ vehicle or ANY vehicle for that matter, you should get it back the exact way they you left it. Not to incur damage!!! read more

DOC Auto - Oil Change Stations Near Me - Fredericksburg, Virginia

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Lied to me about repairs I needed. Overcharged me for those repairs. Car still wasn't fixed, after three times taking it back in. Technicians don't know what they're doing. Take your car somewhere else. The district manager is a liar with a bunch of empty promises. Can't even return a phone call read more

Doc's staff are always reliable & trustworthy, I don't worry about them try to suggest work that doesn't need to be done or get over on me. I trust their judgement & what they say. In times I haven't been able to get all of the work done they have always been nice and accommodating. They are also fast & efficient to where work is done the same day or the day after so I don't have to stress regarding back up transportation, would definitely recommend to anyone looking for an honest trustworthy efficient affordable shop, read more

I've used DOC Auto a couple different times and have come away very satisfied both times. Especially great is the estimate of work emailed with photos of the deficiency with my car. Another plus is the communication by text with a live person able to answer questions so I can approve work to be done. I will be back. read more

I saved over $1,000 by going to Doc's vs. the dealer. I would not hesitate to use them again for work on any of my cars.

Run, do not walk away from Doc Auto! These scammers posing as an auto repair shop took me for $830. They said they would replace a pulley and never did. I essentially paid $830 for a new fan belt. Run far away! read more

The worst experience ever. DOC Auto Claims that they work on classic cars. I brought my 1974 Cadillac Eldorado for some timing issues because it was running a little rough but otherwise it was running ok after putting a new carburetor on it. They said the new carburetor is not good and needs to be replaced. They charged me $842 for a new carburetor plus $347 for labor. Only to tell me now the car does not start now and it needs timing adjustments that they do not know how to do. So now my car is disabled and much worst than when it brought it over. I had to tow my car back home and paid them $1294. Now that's bad business. The Mechanic John said that was above his level, But did not mention that when I first spoke with him. that is so unfair and now I have to find a true mechanic so I can tow my beautiful car to. Warning to everyone do not take your car to DOC Auto they have no clue on how to fix cars and overcharged me double for a carburetor, which I go for $299 but they charged $842!! read more

DOC Auto - Oil Change Stations Near Me - Fredericksburg, Virginia

Open in App Mike E.'s Reviews DOC Auto DOC Auto Auto Repair, Tires, Oil Change Stations 12 minutes ago 1.0 star rating Today is Monday Jan 9th Mike from Irish Eyes here again. My truck spent another weekend at Doc Auto on Chatham Heights. After promising me daily updates, this evening I called again. After being on hold for nearly 5 minutes I was told the mechanic was still working on it and no update was available. Remember this truck has been there for nearly 5 months! They replaced the transmission once with a defective rebuilt and now they have to replace it again. But apparently there is no rush since they received the replacement on December 12th 2022. This is apparently the first attempt to install the replacement. that's almost a month. They promise, for what it's worth, to update me tomorrow!!! They also tell me that they warrantee the replacement for 12 months. Might I add the warranty may expire before I see my truck again!!!! More to follow read more

If I could give less than one star to this company I would. I work at a local hospital and we received fliers that Doc Auto was offering free oil changes to all healthcare workers. I called today and was told it was only for the week the flier came out but they were running a special of $35.98 for the same service. What a come on! No where in the flier did it indicate a timeframe for this special. Other businesses are offering healthcare workers specials that are continuing until the pandemic is over or, at least, is upfront with their expiration date. read more

Went there for a Va safety inspection was there 1 hour 43 mins ! Then I got failed for some very petty things .Marked on the fail sheet sheet as other lamp. The little sensor was stuck on the emergency brake that lights it up when pulled . On the handy 522 dollar estimate sheet was put needed to pull my center console inspect wire cluster ! I fix it in less than 30 sec failed for brakes and rotor that is currently under review . Failed for a repair part I bought at the auto parts store That was not in malfunction or broke . When I was upset I was there for almost two hours to find two things marked on the fail sheet they acted way less than professional ! read more