One of their hygienist is very rough. She popped my husband's crown off and they did not take…read moreresponsibility. Dentists are great but the office has a difficult time estimating insurance coverage. I have gotten very LARGE surprise bills well after treatment. I have also been told that they had made several attempts to bill but that is simply not true. So disappointed! The office is clean and high tech. People are friendly but I will need to find another office.

My daughter gets her ortho work here and she LOVES coming here. The staff and orthodontist are very…read moresweet and great with kids!! Would highly recommend!!

Always excellent experience and service. This is the second time... second child and we couldn't be…read morehappier.

This review has nothing to do with the orthodontist or his services. Actually, he was very nice…read morewhen we had our consultation. However, I do want to speak to the service we received form the person who gave us the estimate for the braces (we'll call her "Patty" even though I know that is not her name). After, not only calling and asking whether braces were covered under my insurance prior to our visit, I also gave "Patty" my children's father's insurance information. She let me know that they would be using my insurance because I was born before their father and who knows what else. I was fine with it. Patty showed me the write up of the estimate and even though insurance was supposedly added to the calculation, the monthly payment seemed too high. We had previously been to a couple of other orthodontists offices prior to having insurance coverage and the amount total price for braces given to us by "Patty" was pretty much the same. I just did not understand how that was the case. I even asked "Patty" if that included whatever the insurance covered and she said YES! I think because I agreed to having the boys get their braces while we were sitting there, she thought I was just going to sign up without questioning her about the insurance again. Something didn't feel right, so I told her I would be shopping around because I knew I could get a better deal elsewhere. We walked out of the office thinking I would just call other offices to get more quotes. When we got home, I looked over the estimates that she had given me and lo and behold, she DID NOT include the insurance coverage. Also, I went on my insurance's website and the office does not show up which means that my insurance does not cover. I would have hoped that when I called, the receptionist would have let me know that they did not accept my insurance. And even if she didn't, and we had gone through with this appointment, I would have hoped that "Patty" would have been honest and told us that the receptionist made a mistake and that my insurance didn't cover but that the total cash amount was xxxxx. Not only am I not taking my children there because they do not take insurance. Even if they did take my insurance, that place seems super shady. I'm sure this gal works off commission or something but deceiving people isn't good for business in the long run. I'm not advising not to go to this office but I would advise to make sure you read everything before you sign it because you obviously cannot trust this lady.

My 14 year old needed a root canal. He was concerned about the pain. The Dr. assured him it…read morewouldn't hurt. True to his word the procedure was painless and smooth. The staff was professional and when the wait time grew longer they regularly communicated why and were apologetic. Overall it was a very good experience. Would recommend for root canal.

My son has been going to this orthodontic practice for 1.5 years and he gets his teeth checked…read moreevery 6 months and everytime we have an appointment it's 2hrs minimum wait. It's ridiculous!! Everytime we come for the appointment they say they get backed-up or the doctor is behind. This last time it was an hour wait, another hour wait in the chair and a 15-20 min. treatment. Yeah, no thanks!! This will be the last time we come here. All they have done with my son is cleaning, I can't imagine if it was a procedure that needed to be done. Smh Then on top of that the staff at the front desk want to laugh because there are parents that are annoyed that their time is wasted. So inconsiderate of and unthoughtful. The staff doesn't even reassure you or give you a time frame of how long it will take or the time the child is going to be seen.

I have nothing but good things to say about upright orthodontics. From staff, care, to even…read morepricing, everything made me feel comfortable and cared for. All staff members are so funny and easy to talk to and you can tell they really care about their patients. They make sure you're doing well throughout any procedure and triple check to see if you have any questions. As for price, I was quoted something so high for Invisalign at the orthodontist I went to as a high schooler (note to anyone else who has braces, don't forget to wear your retainers or you'll have to do your teeth again like me) BUT when I called Upright, it was a fraction of the price so of course I had to come here as it was reasonable and within budget. A big plus, if you need a dentist, the orthodontist's brother is the dentist downstairs so no need to go far for a cleaning. I have been non stop referring all my friends and family to Upright because everything has been amazing!!

Amazing care! Dr Kim is the best! He is super knowledgeable, kind and really takes his time making…read moresure his patients are comfortable and getting the best care. I would recommend this office to everyone looking for top quality and care for their dental needs. The office staff and dental hygienist are also super awesome. My 9 year old loves coming here and I love knowing she's getting the best care.

Great orthodontist! Clean and big office and very friendly…read morestaff. We were able to get a quote in the morning and start with treatment the same day.

Great orthI've had a great experience here! The staff is always so nice and friendly, the office is…read morevery clean, and they're super efficient. Appointments are quick and everything always runs smoothly. Definitely recommend!

I've been seeing Dr. Humphries since I was a kid. Since I stopped wearing my retainer a while ago I…read moredecided I wanted to get treatment once again. I've trusted Dr. Humphries the whole way and could not be more satisfied with my experience. The staff has always been helpful and kind. Thank you Dr. Humphries.

Staff is amazing. I remember came in looking like ugly Betty , i'm done with my braces. They got me…read morelooking like an engineered and smiling like a super star obviously everybody's super nice and the front office back office thanks again you Dr. Humphries and Monica

Highly recommended, thank you for giving my daughter the perfect smile! Love the staff, very…read moreprofessional!

Dr. Matt and his team are the BEST. You get what you pay for. From start the finish (well almost, I…read morehave a few weeks left), this office has been so easy to deal with and everyone has been so great to work with! They are easy to schedule and change appointments if needed and everyone is just so kind. I really wanted to fix my smile before my wedding and had a somewhat of a tight timeframe (in tooth years anyway) to get my teeth looking nice! Dr. Matt said - bet. We started Invisalign and I wore those things as much as possible and sure enough, my teeth looked great! Invisalign is a tedious process, but definitely worth it in the end. The office is clean, modern, and they always have a Disney classic on the TV to watch while you wait. The brush station is helpful to get rid of any potential coffee breath with options of mint toothpaste, disposable toothbrushes and mouthwash, so no stress as you finish your coffee on the way to your appointment. As an adult, making an orthodontic appointment can maybe feel weird, but trust me...just do it. They make it easy, comfortable and you deserve a great smile at any point in your life!

The best experience of my life I recommend to here I was really scared but then they told me what…read morethey there going to do and they did not lie and it did not hurt at all 5/5 I'm coming back every single time

Such a great experience! The orthodontist, dentist, and dental assistant were incredibly patient…read morewith my daughter, removing her spacer, doing a filling, taking an impression, and putting the appliance back on seamlessly. They kept her calm, talked her through every step, and made it fun the whole time. The treasure chest toy at the end was the cherry on top. So grateful for a team that truly cares!

The dental Assistant Benson and Dr. Diaz were absolutely wonderful. Benson was so patient and kind…read moreto my children. He made sure they felt comfortable, safe and the overall quality of care was outstanding. Dr. Diaz was professional, efficient and very thorough. He explained every single part of care and continued to support and engage with my daughters. I really appreciate how charismatic and empathetic all of the staff at facility is. I will continue to bring my children here because this chain has gained my trust. I am so grateful for such level of professionalism. Thank you!

The front desk at this dental office is amazing. The customer service is always so welcoming,…read moreprofessional, and helpful from the moment you walk in. They make scheduling and check ins super easy and always create a comfortable experience.

Finding Smile Works was the best thing I've done for my smile and myself. From day one they treated…read moreme like family, not just a set of teeth. I just finished my aligners today and I'm blown away. Crystal was an absolute gem: kind, calming, and so knowledgeable she put me completely at ease. Dr. Faruki and the entire team are phenomenal. They don't just straighten teeth, they help you achieve your ortho goals with care that actually feels personal. If you want results and people who genuinely care, this is the place. Five stars isn't enough!

I had my first visit with this dental office and it was an outstanding experience from start to…read morefinish. The front office made entire registration and check-in seamless and they were welcoming, efficient, and well organized. The office itself is clean, modern and the team caring and professional. I am confident continuing me care here and I highly recommend to anyone. So glad I found them!