Get ready this is a long review..
Working in healthcare makes one susceptible to questions of referrals for an array of medical ailments. So I have been asked if I know of any good dentists in the area; that provide great customer service and competent medical professionals. I would like to say that I absolutely 100% would never ever recommend "dntl bar" to anyone.
The company prides themselves as being a luxury dentist, going as far to say "the people's dentist." That could not be farther from the truth, an outright blatant lie. It was quick and easy to book my first appointment, after that everything was atrocious. I needed to book a follow up as I needed to get the temporary I paid for. I can't even count how many times I was given the runaround. My phone calls, text messages and emails were never answered. Messages were left and never a return call. After a week of this, I was finally able to speak with someone and schedule my appointment- only to be cancelled because the Dr doesn't feel comfortable seeing me since they did not see me upon my initial visit.
This is the same clinical practice! Every provider should feel competent to care for all of the patients, are you telling me that they don't share the patient load and they screen which patients they're able to care for? This is general dentistry, they all should be proficient in their practice!
The wait time exceeded an hour, followed by another 30 mins for the hygienist and another 20 mins for the dentist. It must be a joke to state on your website that "dntl bar" empathizes with peoples busy schedules. Prime example as they don't with all that waiting time.
The care in itself holds to the standard of the bullshit depicted on the website.
Simply put, the dentist I saw Dr Chan is not knowledgeable about bridges- this is the reason why I made the appointment. To replace my bridge, cementing and placement seemed foreign to her. She didn't know how to properly place the bridge. She didn't use a curing lamp to make sure the adhesive held, so naturally it fell out. Now I'm walking around the city without my front tooth. How mortifying and uncomfortable this is.
After all this. I received my flipper and like everything else about this place, it is also atrocious. The size of the tooth is inaccurate, the resin that is supposed to be flushed against my gums is sticking out. I don't know what is worse. Smiling toothless or smiling with this poorly made temporary.
The only nice thing I can say about "dntl bar," is the idea of it. Great concept, horrible execution.
Would never go back and never recommend this place. read more