Everything was an easy smooth process. Nancy was the best…read moreshe does more than expected and covers all the little minor details before I can even think about them. What a excellent experience.

My wife and I had been car searching for two days. Finally I said lets go over into Carrollton and…read moresee what we can come up with. I've always seen this dealership when I went to the doctor and said that I'm gonna stop there and man am I glad we did. Nice clean vehicles, they take pride in what they show to sell you. We will be back to get another one from you Lake Carroll Auto..

The worst business I have ever dealt with. I purchased a vehicle that was unsafe from the start…read more After driving home, I called to request or refund and was told absolutely not. They said they would register and title my vehicle. As of a week later, They haven't followed through. They do not respond to calls texts and have not been at the facility during listed business hours three days this week. I gave it a 1 but is less than that.

This is by far the worst car dealership ever. my car broke down on the Interstate and had been in…read morethe shop for two weeks guy said he was gonna call when the car was ready to test drive didn't get a call we decided to call and ask them about the car they told us that they ended up putting it down as a repo we get up there the guy says we have to pay the repo amount and pay to get the car back which was negative the moral of the story is do not I repeat do not go to this dealership!!!!!!!! I would give them 0 stars if I could

People always take the time to complain about a bad experience but they never take enough time to…read moresay the positive. I will and am. I drove all the way from the Nashville TN area to get this car and I am far from disappointed with what I got for my long drive. I am still completely happy with my purchase a month later. I replaced the brake pads and rotors, flushed the engine and radiator antifreeze, replaced it with the correct antifreeze. Changed the oil with the correct oil and replaced 2 oil lines that were slightly leaking. Replaced the heating element in the drivers seat and put 2 new tires on the rear. Other than these few minor issues that are the most basic of troubles I am very thankful for the great deal on a now totally dependable car. I asked the owner to make the title delivered to include signature required and that is how it came. I highly recommend this dealer to anyone wanting to buy a vehicle and get a great deal. I am a former heavy diesel mechanic and I know what I am seeing and feeling when driving a car. The deal I got was awesome and I'm sure you will get one too when dealing with this dealer. I'm 48 yo and this is by far one of the best experiences I have ever had from any dealer. Don't hesitate to buy a car from these people. Extremely happy customer Sam.

Know nothing of this dealership. Posted wrong review and it would not allow me to delete.read more

I purchased a 2017 Porsche Macan S from Carrollton Motors and couldn't be happier! The service was…read moreexceptional and the staff were friendly and incredible helpful!

This was the best time I had vehicle hunting. Not once was I harassed. When I called and said I was…read morecoming they had the vehicle I wanted to see all clean and ready. We laughed alot while trying to find the best pricing. And I left with the vehicle I wanted! Highly recommend this place, you won't be disappointed. And they are extremely honest, so if you go in with your non negotiables, your time will not be wasted if they can't help.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

I was worried about the reviews and should have paid more attention. I was looking at a 2009 BMW M3…read moreVIN WBSWD93579P361863. I spoke with Gavin the salesperson, and he told me about the car and said there were no major issues he knew of. I scheduled a PPI for the next day, and here is where the problems started. AFTER I paid for the PPI, Auto Barn jumped the price from $24,999 to $29,999. Here are some excerpts from the PPI on the car Gavin told me was in Good condition. "The vehicle has a check engine light on and the engine malfunction light on and the reduced engine power light on. The vehicle would not accelerate well or pick up speed. The vehicle is in limp mode. The engine runs rough and there is a small amount of abnormal smoke coming from the tailpipe. The check engine light is on. The increase emissions light is on, and the DSC light is on" "I noted the power steering fluid level is low, rack and pinion seals leaking, and the engine shows active oil leaks. The rear differential is leaking fluid." I have tried to call several times, but they will not answer their phones and texted several times now with no answers.

I recently purchased a vehicle from them, Jeremy was the person I delt with, the vehicle has been…read moreproblem free, but all these negative reviews regarding their professionalism is spot on! After test driving the vehicle and agreeing too purchase, I told them I would come back in 2 days with a check, can you please, Clean the vehicle inside and out, it was filthy, tire pressure light was on, most likely low pressure in one of the tires, chip in the windshield that needed to be repaired, and also wanted to make sure the it came with 2 key fobs, jeremy said, no problem at all, it will all be taken care of and be ready for you too pick up in 2 days. I drove 2 hours back to pick up the vehicle 2 days later and guess what.... None of the items were done, they did wash the vehicle but still dirty on the inside, little kids fingerprints/smudges all over the windows, etc... Didnt fix chip in windshield, tire pressure light still on, no extra key fob. I still bought the vehicle, but be warned... these guys have ZERO PROFESSIONAl SKILLS! Its basically a dirty warehouse with a dirty office that houses cars that they sell. DEFINITELY WOULD NOT RECOMMEND!!!

Very well taken care of of my Kevin, Eric, and Bre. Awesome customer service. The approval process…read morewas fast and easy. They definitely made sure my wife got the car she wanted.

Americans car Mart of Carrollton is a huge scam. I have been paying double my bill for the last few…read moremonths. The car I purchased is worth $6000. And they cannot explain to me why they're trying to make me pay $19,000 for a 6000. The women who work here sometimes a very rude. And then they call your phone back to back if you were a day late on the payment. I would not recommend anyone to buy a car from here. Because you are getting scam in front of your face. And everybody here is playing dumb. I tried to get them to fix my contract. But all they did was give me the runaround. I never got a because they and supposed to. i'm also paying warranty, but they have never fixed anything on my car. And the car that I have has been a rundown since I got it. The check engine light stay on. The oil light stay on. And the tire light stay on. It has been making funny noises since I got it. And when I bought it back. They wanted me to pay to get it fixed when I already have a warranty to fix it. These people are selling bootleg cars, for brand new car prices. Do not and I repeat do not buy a car from this place.

*********UPDATE 8/11/22***********…read more THIS IS OUT OF EXPERIENCE ALL STATEMENTS ARE FACTS. This morning I get woke up by a phone call from Stephanie stating they needed the current mileage of the Jeep that I had bought through financing and when I say financing my financing was done through credit acceptance, not the dealership. I asked why they were needing the mileage. Stephanie then replied because we are looking at the depreciation value of the vehicle because we are terminating the agreement. I stated back to her. No we are not terminating the agreement. Why would you call me stating this? She states that the owner was feeling uncomfortable on moving forward with the agreement. After a conversation with someone on Facebook Messenger, that person that she was referring to was Chris who I assume is her husband and to be completely clear. He contacted my husband. He requested a friend request of my husband and then proceeded to message my husband making outlandish statements that were completely false and also being the one badgering and threatening towards my husband. No one has been threatening and badgering towards the owners of one owner finance. As of this point, we have also sought out legal representation with a law firm. We have contacted credit acceptance, notified them that an attorney has been involved that if they in any way shape or form try to revoke or do anything to this contract that we would see them in court and we would sue both them and the dealership. I will not be threatened. My husband will not be threatened. We will not be badgered and discriminated against by the dealership, at this point The discrimination has already been completely out of control. We don't know why they're so homophobic or what their problem is but they chose the wrong married couple to try to do discrimination, badger and threaten. Everything that me and my husband do is always recorded video and audio through body cam recording devices at all times if anyone touches that Jeep and they have no legal right to do so. By the way, I've already confirmed with my lawyer then they would be making the biggest mistake and they will be taken into court and we would sue them. That is not a threat. That is a professional promise that we will pursue all legal actions against credit acceptance and one owner finance. As a review expert on multiple platforms and social media, I definitely now will tell anyone if they ever asked about this dealership. In full truth by experience not rumor not fake information that they are the worst car dealership to ever even think about going to to stay the hell away from them and go somewhere else where you will not pay two to three times more the value of the car when I look back at the paperwork. Just to be clear, the Jeep's value is only $2500.00 they sold it to me for over $6,000. When I financed it, credit acceptance added almost $10,000 on top of it and interest over interest payment a 22.99% to be exact having me pay $15,522 for a vehicle that is only worth $2,500. So yes, if you have any thoughts of dealing with a used car dealership stay away from one owner finance. They are trucks and they are not to be trusted.